Author Topic: Windows stop unexpected (Read 15741 times)

jlsdust · « **on:** June 01, 2008, 02:40:22 PM »

Costum build

P4 prescott
1G ram
In board VGA
80G HDD/ 35 availb

After i restart the computer it ask me to send a report to Windows. After that this is what is display on a Microsoft website:

"'Problem caused by Device Driver

You received this message because a device driver installed on your computer caused Windows to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

More information

Problem report summary

Problem type


Windows stop error (a message appears on a blue screen with error code information)

Solution available?


No

What does this problem mean?


Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause


Unknown

Computer symptoms


A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take


Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible"'

stevejohnson1958 · « **Reply #1 on:** June 01, 2008, 02:51:20 PM »

Go ahead Broni...I know you're just waiting to jump on this one, too...LOL!

street1 (RIP) · « **Reply #2 on:** June 01, 2008, 03:28:33 PM »

This says 80 GB Hard drive 35 available..Why?

Have you tried the install with minimum hardware
in your computer ?

jlsdust · « **Reply #3 on:** June 01, 2008, 05:18:46 PM »

35 free space..!!

Broni · « **Reply #4 on:** June 01, 2008, 05:29:36 PM »

At what point of booting the error comes up?
Are you eventually able to get to Windows?

Quote

A message appears on a blue screen with error code information

Is there any message there?
What Windows version, anyway?

stevejohnson1958 · « **Reply #5 on:** June 01, 2008, 05:52:55 PM »

Why is there a poll attached to this thread?

Broni · « **Reply #6 on:** June 01, 2008, 05:55:24 PM »

Sunday night special for patio. He loves polls.

jlsdust · « **Reply #7 on:** June 01, 2008, 08:41:46 PM »

Hello guys;

To explain better, the computer black out at random times, i can be watching a movie, surfing on the internet or just leaving it on overnight. I know that the computer still on because the tower still on.

Answering Broni; Windows boots normal after i restart it, no blue screen with any error. After everything loads, a window pop up comes saying : " The system has recovered from a serious error. A log of the error has been created. please tell microsoft about this problem".

I don't know if this can help, but this is the info is attached to pop.

This is the error signature:

BCCode: 1000008e BCP1: C0000005 BCP2: BF9F107A BCP3: EF9779D8
BCP4: 0000000 OSVer 5_1_2600 SP: 2_0 Product: 768_1

Error report contents:

C:\DOCUME~1\Owner\LOCALS~1\TEMP\WERaf10.dir00\Mini053108-01.dmp

C:\DOCUME~1\Owner\LOCALS~1\TEMP\WERaf10.dir00\sysdata.xml

When i press the bottom to send the report, another window pop up comes saying. "http://watson.microsoft.com/dw/dcp.asp?CLCID=10338&EXENAME=generic&BRAND=WINDOWS" Windows cannot find... (Same as above http://watson...ect.) Make sure you typed the name correctly, and try again.

This info can help

jlsdust · « **Reply #8 on:** June 01, 2008, 08:45:27 PM »

Here is a Highjack log. Don't know if this can help also.

[recovering space - attachment deleted by admin]

Broni · « **Reply #9 on:** June 01, 2008, 08:50:58 PM »

I strongly suspect, you have video card driver problem.

Download, and install Everest: http://www.majorgeeks.com/download4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

Broni · « **Reply #10 on:** June 01, 2008, 08:54:08 PM »

You have some infection, as well. We'll take care of that later.

jlsdust · « **Reply #11 on:** June 01, 2008, 09:14:25 PM »

Hi again:

Broni attached is the log you ask for.

[recovering space - attachment deleted by admin]

Broni · « **Reply #12 on:** June 01, 2008, 09:25:04 PM »

Very well.
Download your driver from here: http://www.yournewdriver.com/VIA_S3G_UniChrome_Pro_IGP_9856.htm
Do nothing else, yet.

Go Start>Run, type in:
devmgmt.msc
Click OK.

In Device Manager, under Display Adapters, you should have VIA/S3G UniChrome Pro IGP
I want you to confirm, it's there.
Let me know.

jlsdust · « **Reply #13 on:** June 01, 2008, 09:40:04 PM »

Hi Broni:

Yes the VGA is VIA/S3G UniChrome Pro IGP...

What's the next step?

Broni · « **Reply #14 on:** June 01, 2008, 09:45:56 PM »

Right click on VIA/S3G UniChrome Pro IGP, click Properties, then Driver tab.
Click Uninstall button. OK everything.

Exit Device Manager.
Go to freshly downloaded file, unzip it, and double click on Setup.exe file.
That should install new driver.
When done, restart computer, and report on progress.

jlsdust · « **Reply #15 on:** June 01, 2008, 10:11:53 PM »

Well Broni;

update. There's a pop message telling me, " Setup was unable to complte the installation. Check the progress log in your Windows directory for more details"

What now???

Broni · « **Reply #16 on:** June 01, 2008, 10:14:47 PM »

Restart Windows. See, if initial pop-up will appear again.
Let me know.

jlsdust · « **Reply #17 on:** June 01, 2008, 10:27:25 PM »

After i restart the computer, Found New Hardware Video Controler(VGA Compatible) is shown on the bottom left side. Then the display just flashes a couple of time and it came normal.

What should i do???

Broni · « **Reply #18 on:** June 01, 2008, 10:32:37 PM »

Try to run driver installation one more time.
If that doesn't work, download driver one more time.

jlsdust · « **Reply #19 on:** June 01, 2008, 10:40:57 PM »

Well Broni;

I restart the computer, try the setup one more time but same results. Download it again and same result!!!!

By the way, i did follow your instruction and use it for a laptop that had audio problems, and it work for the laptop... so i guess may be is something wrong with the download drivers

Broni · « **Reply #20 on:** June 01, 2008, 10:52:34 PM »

Let's try different download.
Go here: http://members.driverguide.com/driver/detail.php?driverid=788640
When you click on download link, on next page select Download this file by viewing a series of ads (no registration required)
You'll have to click through several ads to get it.

After that, repeat whole process - uninstall current driver, and install new one.

jlsdust · « **Reply #21 on:** June 01, 2008, 11:09:02 PM »

Ok, i try to install and a blue screen just show.

A problem has been detected and windows has been shut down to prevent damage to your computer.

Techical info

Stop: 0x0000008E(0xc0000005,0x000000000,0xf4b4c784,0x0000000000)

What should i do?

Broni · « **Reply #22 on:** June 01, 2008, 11:11:40 PM »

Did you unistall old driver, first?
Does the error say anything else after Stop: 0x0000008E(0xc0000005,0x000000000,0xf4b4c784,0x0000000000)?

jlsdust · « **Reply #23 on:** June 01, 2008, 11:17:38 PM »

I'm sorry but i didn't copy all the message. And yes i unistall the old driver before but didn't restart the computer. I try to install the new driver.

Anyways, after i restart the computer, there's a new icon on the left bottom tray. it belongs to S3Tray plus. And the problem cause by device driver shows again.

jlsdust · « **Reply #24 on:** June 01, 2008, 11:30:46 PM »

Ok, i think i fix it. I follow every step again. Unistall the driver and install the new one. I guess it work...!!!

Thank you so much Broni!!!. How can i check if there is any problem with the new drivers??

Broni · « **Reply #25 on:** June 02, 2008, 04:15:25 PM »

Good news

Any other error messages popping up?
Any errors in Device Manager?

jlsdust · « **Reply #26 on:** June 02, 2008, 06:06:49 PM »

Actually no, everything is doing fine!!! Thank you once again.

And by the way, i follow the steps on the malware removal forum.
I now this is not the forum for that but can you take a look of my last Highjack this log?

Broni · « **Reply #27 on:** June 02, 2008, 07:54:01 PM »

Good.
I can see, evilfantasy was working on your HJT log. Anything new?

jlsdust · « **Reply #28 on:** June 02, 2008, 08:59:09 PM »

Well like i said, i run all the scanners... i attached the log so you can see it...

Thanks...!!

[recovering space - attachment deleted by admin]

Broni · « **Reply #29 on:** June 02, 2008, 09:05:00 PM »

There is some infection there.
What happened between evilfantasy checking your logs, and now?
Did you run Superantispyware, and Malwarebytes?
If so, I'd like to see those logs.

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Author Topic: Windows stop unexpected (Read 15741 times)

jlsdust

stevejohnson1958

street1 (RIP)

jlsdust

Broni

stevejohnson1958

Broni

jlsdust

jlsdust

Broni

Broni

jlsdust

Broni

jlsdust

Broni

jlsdust

Broni

jlsdust

Broni

jlsdust

Broni

jlsdust

Broni

jlsdust

jlsdust

Broni

jlsdust

Broni

jlsdust

Broni