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Author Topic: Outlook in Safe Mode  (Read 2476 times)

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kawmd

    Topic Starter


    Rookie

    Outlook in Safe Mode
    « on: June 05, 2008, 01:39:34 PM »
    I'm have XP pro, Office 2003.  Outlook is starting up in safe mode after reinstalling it [recovery from backup].  I can't set up the email because I don't have the network password.  I wrote all passwords down when originally set up a couple of years ago and have kept up with automatic windows/office updates.  Does anyone know a default that I could try?  I tried the passwork recovery software on a different post without any success.  Should I just remove the whole Office and reinstall from the disc?

    piaaz



      Rookie

      Re: Outlook in Safe Mode
      « Reply #1 on: June 05, 2008, 02:08:16 PM »
      Reinstalling office will not solve any password problem.

      If you don't mind I would like to ask couple of questions to find out about your situation.

      Are you connecting to a LAN mail server or to your ISP's POP server ?
      If you have mail server in LAN then you can change the password on server side, that's the work around.......and if you POP server from your ISP then just give them a call, they will reset your password.

      Cheers

      kawmd

        Topic Starter


        Rookie

        Re: Outlook in Safe Mode
        « Reply #2 on: June 05, 2008, 02:22:14 PM »
        thank you.