java update problem

[Broni]

Hold on there.

[Broni]

I suspect AVG may be causing problems.
Right click on AVG systray icon, click Exit.

Also, go Start>Run, type in:
services.msc
Click OK.

Find following services:
- AVG8 E-mail Scanner
- AVG8 WatchDog
In each case, right click, click Stop.

Try to uninstall Java, now.

[jlaak5]

Broni,

I posted some info I found from an old forum a few posts back that described the same problem.  Did that make any sense to you

[Broni]

I didn't know, it was a quote. You actually didn't do any of those steps?
Try AVG, first.

[jlaak5]

i was able to stop the ave email scanner but it would not let me stop the watchdog

[Broni]

Did you exit AVG from systray, first?

[jlaak5]

yes

[Broni]

Try to install Java. Let me know.

[jlaak5]

still nothing doing

[Broni]

You're double clicking on downloaded file....15MB, or so, right?

[jlaak5]

yes

[stevejohnson1958]

Do you have Administrative privileges on this computer?

[jlaak5]

It is my home computer.

[Broni]

Another try...
Create new profile: http://support.microsoft.com/kb/811151
Log in there, and try to install from there.

One more thought....
Go Start>Run, type in:
sfc /scannow
Click OK.
Have Windows CD ready.

[jlaak5]

Broni,

Can we try again tomorrow?? i need to get some sleep!