game wont load

[sissy195306]

I recently installed and bought the game City Life for my grandsons computer. When we attempt to play the game we get a message saying there is an error and microsoft must close the game. it gives you three options send error report  dont send error report  and would you like to debug? we thought it was my grandson computer, but then i downloaded it on mine and it does the same thing. can someone please help me, and remember im not computer smart at all!

[jerryheavyarms]

Hello!
We need basic info of your computer.. OS, computer make and model etc..

Also what is the minimum requirements of that game?

[Carbon Dudeoxide]

Is this game on a CD or did you download if off the internet?

Do the computer meet the game requirements?

Minimum System Requirements for City Life

- Windows 2000 Service Pack 2 / ME / XP With DirectX 9.0c
- 1.5 GHz Processor or the equivalent
- 256 MB of RAM
- GeForce 4Ti or Radeon 8000 Video Card with 64 MB of RAM
- Sound card compatible with DirectX 9
- 2 GB free hard drive space

http://www.cdv-forum.com/cdvboard/english/showthread.php?t=54155

If you're not sure if your computer meets the required specs, just ask 

[sissy195306]

I really dont know........Im sorry

[sissy195306]

Minimum System Requirements:
256 MB RAM, 64 MB VRAM, 2500 MB disk space        My grandson has windows xp home editon  Its a dell, but the guy who sold it to us redid it. I really dont know much about it?

[Carbon Dudeoxide]

Can you Right Click on My Computer and go to Properties.
Can you tell us what the specs of the computer is?

[sissy195306]

Intel(r)
pentium(R) 4 CPU 1.80GH
1.80 GHz 640 MB of RAM

[quaxo]

Also need to know the video card.

Right click on the desktop, select "Properties", then click the "Settings" tab. Under the picture of the monitor, it will say something like "Plug and Play Monitor on NVIDIA GeForce 9600 GT"... that will at least tell us the model of the video card.

Oh, also download and install any updates for the game. I'll get a location on that in a minute.

Nevermind that, seems there are no patches for the game except a compatibility patch for Windows Vista.

[sissy195306]

It saysplug and play monitor on Intel 82845g/gl/ge/pe/gv/graphics

[quaxo]

It saysplug and play monitor on Intel 82845g/gl/ge/pe/gv/graphics

That might be your problem. Is your computer's video card something similar?

That's not a powerful video card, and not so good with 3D games.

[sissy195306]

I dont know, is there anything i can do? Any downloads that would help me?

[quaxo]

If the problem is indeed the video card, then there's nothing you can do to make that particular video card work with that game.

The Intel video chipsets aren't really made for games. The computer would have to be upgraded with something that has either an ATI or Nvidia chipset. Again, that's only if the video card is the issue. Impossible to say 100% for sure, since we can't see the computer.

You can try contacting CDV, the company in the US which provides support for that game (I'm assuming you're in the US). Their support page is located here:

http://cdvusa.com/support/acct/login

You'll have to create an account there (free) and log in. Tell them that "Intel 82845g/gl/ge/pe/gv/graphics" is your video card and you want to know if the game supports it. They'd be able to tell you for sure.

 

[sissy195306]

THANK YOU SO MUCH, I WILL TRY THAT.