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Author Topic: Request Assistance: Trojan and Virus deletion failure  (Read 10168 times)

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aleyshark

    Topic Starter


    Rookie

    Request Assistance: Trojan and Virus deletion failure
    « on: June 18, 2008, 04:23:47 PM »
    Antivirus: BitDefender Antivirus 2008 Newly Updated

    1. Virus unable to delete(quarantined):
     C:/windows/.vbe                      (virus name: VBS.Worm.Runauto.E)
     C:/windows/system32/.vbe      (same as above)
     C:/u.cmd                                   (Virus name: Packer.Malware.NSAnti.X)
     D:/ab.cmd                                 (same as above)
     D:/fufb6tq3                               (same as above)
     D:/u.cmd                                   (same as above)

    2. Trojan unable to delete: Disinfection failed because virus is a part of an archive

    C:\Documents and Settings\Aley\Local Settings\Temporary Internet Files\Content.IE5\XSGMZ6JV\somefile[1]=](Embedded EXE g)

     Virus Name: Trojan.Downloader.Zlop.ABRP

    Note: I suspect the u.cmd is from the Ultrasurf proxy program I'm using, as the program name is u.exe, please investigate.

    Here is the log using DSS

    Deckard's System Scanner v20071014.68
    Run by Aley on 2008-06-19 06:07:17
    Computer is in Normal Mode.
    --------------------------------------------------------------------------------



    -- HijackThis (run as Aley.exe) ------------------------------------------------

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:07:23 AM, on 6/19/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\acs.exe
    C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
    D:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\pas\loadqm.exe
    D:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
    D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe
    d:\Program Files\PC Auto Shutdown\AutoShutdown.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Apoint2K\HidFind.exe
    C:\WINDOWS\system32\conime.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    D:\Program Files\Free Download Manager\fdm.exe
    D:\Program Files\Stardock\CursorFX\CursorFX.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\svchost.exe
    D:\Program Files\u\u.exe
    C:\WINDOWS\explorer.exe
    D:\Program Files\BitDefender\BitDefender 2008\uiscan.exe
    D:\Program Files\Mozilla Firefox\firefox.exe
    D:\Program Files\BitDefender\BitDefender 2008\seccenter.exe
    D:\Downloads\dss.exe
    d:\PROGRA~1\TRENDM~1\HIJACK~1\Aley.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
    O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - d:\Program Files\Free Download Manager\iefdmcks.dll
    O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
    O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - D:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [loadqm] "C:\WINDOWS\system32\pas\loadqm.exe"
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "D:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
    O4 - HKLM\..\Run: [BDAgent] "D:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
    O4 - HKCU\..\Run: [SRS Audio Sandbox] "D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe" /hideme
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Free Download Manager] d:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - HKCU\..\Run: [CursorFX] "D:\Program Files\Stardock\CursorFX\CursorFX.exe"
    O4 - HKLM\..\Policies\Explorer\Run: [ALEY-5C530489A0] .vbe
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O8 - Extra context menu item: Download all with Free Download Manager - file://d:\Program Files\Free Download Manager\dlall.htm
    O8 - Extra context menu item: Download selected with Free Download Manager - file://d:\Program Files\Free Download Manager\dlselected.htm
    O8 - Extra context menu item: Download with Free Download Manager - file://d:\Program Files\Free Download Manager\dllink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Aley\Start Menu\Programs\IMVU\Run IMVU.lnk
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - D:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
    O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

    --
    End of file - 6122 bytes

    -- Files created between 2008-05-19 and 2008-06-19 -----------------------------

    2008-06-19 02:03:17         0 d-------- C:\WINDOWS\VistaMizer
    2008-06-19 01:29:06         0 d--h----- C:\Documents and Settings\All Users\Application Data\{A850D4D9-871B-4234-908D-21C457767270}
    2008-06-18 23:49:20     81984 --a------ C:\WINDOWS\system32\bdod.bin
    2008-06-18 23:48:35         0 d-------- C:\Documents and Settings\Aley\Application Data\Bitdefender
    2008-06-18 23:48:03         0 d-------- C:\Documents and Settings\All Users\Application Data\BitDefender
    2008-06-18 23:46:41         0 d-------- C:\Program Files\Common Files\BitDefender
    2008-06-15 02:14:25         0 d-------- C:\Program Files\Common Files\xing shared
    2008-06-15 02:14:08         0 d-------- C:\Program Files\Common Files\Real
    2008-06-15 02:13:43         0 d-------- C:\Documents and Settings\Aley\Application Data\Real
    2008-06-13 00:11:46         0 d-------- C:\Documents and Settings\Aley\Application Data\Media Player Classic
    2008-06-06 03:10:29    164352 --a------ C:\WINDOWS\system32\unrar.dll
    2008-06-06 03:10:27    217088 --a------ C:\WINDOWS\system32\yv12vfw.dll <Not Verified; www.helixcommunity.org; Helix YV12 YUV Codec>
    2008-06-06 03:10:27   2121235 --a------ C:\WINDOWS\system32\x264vfw.dll
    2008-06-06 03:10:27    144384 --a------ C:\WINDOWS\system32\Iacenc.dll <Not Verified; Intel Corporation; IndeoR audio software>
    2008-06-06 03:10:27     39936 --a------ C:\WINDOWS\system32\huffyuv.dll <Not Verified; Disappearing Inc.; Huffyuv>
    2008-06-06 03:10:26    159839 --a------ C:\WINDOWS\system32\xvidvfw.dll
    2008-06-06 03:10:26    755027 --a------ C:\WINDOWS\system32\xvidcore.dll
    2008-06-06 03:10:26    630784 --a------ C:\WINDOWS\system32\vp7vfw.dll <Not Verified; On2.com; On2_VP70>
    2008-06-06 03:10:26    438272 --a------ C:\WINDOWS\system32\vp6vfw.dll <Not Verified; On2.com; On2_VP6>
    2008-06-06 03:10:26   3596288 --a------ C:\WINDOWS\system32\qt-dx331.dll
    2008-06-06 03:10:26     81920 --a------ C:\WINDOWS\system32\dpl100.dll <Not Verified; DivX, Inc.; DivX, Inc. dpl100>
    2008-06-06 03:10:26    682496 --a------ C:\WINDOWS\system32\divx.dll <Not Verified; DivX, Inc.; DivXR>
    2008-06-06 03:10:24      7680 --a------ C:\WINDOWS\system32\ff_vfw.dll
    2008-06-05 20:16:10      5248 --a------ C:\WINDOWS\system32\drivers\a347scsi.sys
    2008-06-05 20:16:10    158720 --a------ C:\WINDOWS\system32\drivers\a347bus.sys
    2008-05-24 23:02:57      4096 --a------ C:\WINDOWS\system32\drivers\nocashio.sys


    -- Find3M Report ---------------------------------------------------------------

    2008-06-19 06:05:04         0 d-------- C:\Documents and Settings\Aley\Application Data\Free Download Manager
    2008-06-19 02:36:37         0 d-------- C:\Program Files\NetProject
    2008-06-19 02:36:37         0 d-------- C:\Program Files\Helper
    2008-06-19 02:21:40         0 d-------- C:\Program Files\Movie Maker
    2008-06-19 02:21:40         0 d-------- C:\Program Files\Messenger
    2008-06-19 02:21:39         0 d-------- C:\Program Files\Windows NT
    2008-06-19 02:18:35         0 d-------- C:\Program Files\Common Files
    2008-06-19 02:16:52    218624 --a------ C:\WINDOWS\system32\uxtheme.dll <Not Verified; Microsoft Corporation; MicrosoftR WindowsR Operating System>
    2008-06-19 00:07:38     77824 --a------ C:\WINDOWS\system32\xcomm.dll <Not Verified; BitDefender; BitDefender Communicator>
    2008-06-18 21:49:28         0 d-------- C:\Documents and Settings\Aley\Application Data\Mozilla
    2008-06-18 21:39:27         0 d-------- C:\Program Files\Common Files\InstallShield
    2008-06-18 21:39:25         0 d--h----- C:\Program Files\InstallShield Installation Information
    2008-06-18 21:37:29         0 d-------- C:\Documents and Settings\Aley\Application Data\MegauploadToolbar
    2008-06-06 02:46:27         0 d-------- C:\Documents and Settings\Aley\Application Data\Winamp
    2008-06-05 03:33:21         0 d-------- C:\Program Files\MegauploadToolbar
    2008-05-10 15:18:44         0 d-------- C:\Documents and Settings\Aley\Application Data\IMVU
    2008-05-08 00:46:31         0 d-------- C:\Program Files\Yahoo!
    2008-04-15 22:27:30     65536 --a----c- C:\WINDOWS\IFinst27.exe
    2008-03-23 08:40:30      7680 --a------ C:\WINDOWS\system32\tdidrv32.sys


    -- Registry Dump ---------------------------------------------------------------

    *Note* empty entries & legit default entries are not shown


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [08/04/2004 04:32 AM]
    "PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [08/04/2004 04:32 AM]
    "PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [08/04/2004 04:32 AM]
    "Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [02/05/2004 08:01 PM]
    "AGRSMMSG"="AGRSMMSG.exe" [04/17/2003 10:30 AM C:\WINDOWS\AGRSMMSG.exe]
    "IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [12/15/2003 12:20 AM]
    "HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [12/15/2003 12:07 AM]
    "NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/10/2001 03:50 AM]
    "loadqm"="C:\WINDOWS\system32\pas\loadqm.exe" [05/25/2005 11:58 AM]
    "MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [08/04/2004 04:31 AM]
    "BitDefender Antiphishing Helper"="D:\Program Files\BitDefender\BitDefender 2008\IEShow.exe" [06/19/2008 12:11 AM]
    "BDAgent"="D:\Program Files\BitDefender\BitDefender 2008\bdagent.exe" [06/19/2008 12:11 AM]
    "cleanup"="" []

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SRS Audio Sandbox"="D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe" [07/30/2007 09:23 AM]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 06:56 AM]
    "Free Download Manager"="d:\Program Files\Free Download Manager\fdm.exe" [08/21/2006 12:24 AM]
    "CursorFX"="D:\Program Files\Stardock\CursorFX\CursorFX.exe" [02/20/2008 06:59 AM]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
    "DisableTaskMgr"=0 (0x0)
    "DisableRegistryTools"=0 (0x0)

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\Run]
    "ALEY-5C530489A0"=.vbe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Aley^Start Menu^Programs^Startup^Adobe Gamma.lnk]
    path=C:\Documents and Settings\Aley\Start Menu\Programs\Startup\Adobe Gamma.lnk
    backup=C:\WINDOWS\pss\Adobe Gamma.lnkStartup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Belkin Wireless Utility.lnk]
    path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Belkin Wireless Utility.lnk
    backup=C:\WINDOWS\pss\Belkin Wireless Utility.lnkCommon Startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
    "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
    "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
    C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
    "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
    "C:\Program Files\Messenger\msmsgs.exe" /background

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
    "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
    "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    bdx   scan

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
    UxTuneUp


    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{215b52f4-e19e-11dc-baf0-001150d9eb50}]
    AutoRun\command- F:\wd_windows_tools\setup.exe

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2b65fea7-3c60-11dd-8320-0012f0306901}]
    AutoRun\command- G:\Autorun.exe /run
    explore\Command- 8ED6E3D4.exe
    open\Command- 8ED6E3D4.exe
    Shell00\Command- G:\Autorun.exe /run
    Shell01\Command- G:\Autorun.exe /action
    Shell02\Command- G:\Autorun.exe /uninstall

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{617cc9de-efc9-11dc-8dd2-c343cce26672}]
    AutoRun\command- F:\AutoRun.exe

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{617f113e-2f0c-11dd-82d6-0012f0306901}]
    AutoRun\command- G:\LaunchU3.exe -a

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{617f1140-2f0c-11dd-82d6-0012f0306901}]
    AutoRun\command- wscript.exe .\.vbs
    open\command- wscript.exe .\.vbs

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{93b32458-d845-11dc-a72d-0012f0306901}]
    AutoRun\command- g2p3s.exe
    explore\Command- g2p3s.exe
    open\Command- g2p3s.exe

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9c4b5d41-db6c-11dc-a736-000d5e425dec}]
    AutoRun\command- F:\AutoRun.exe

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9c4b5f6d-db6c-11dc-a736-000d5e425dec}]
    AutoRun\command- F:\AutoRun.exe

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c040eb30-d766-11dc-b2ad-806d6172696f}]
    AutoRun\command- E:\AUTORUN.EXE

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e1c23c96-d81c-11dc-a72b-0012f0306901}]
    AutoRun\command- F:\p3r1ud.exe
    explore\Command- F:\p3r1ud.exe
    open\Command- F:\p3r1ud.exe

    *Newly Created Service* - 17798DFB
    *Newly Created Service* - C3C39D53



    -- End of Deckard's System Scanner: finished at 2008-06-19 06:07:50 ------------



    Thank You
    « Last Edit: June 18, 2008, 04:46:34 PM by aleyshark »

    Broni


      Mastermind
    • Kraków my love :)
    • Thanked: 614
      • Computer Help Forum
    • Computer: Specs
    • Experience: Experienced
    • OS: Windows 8
    Re: Request Assistance: Trojan and Virus deletion failure
    « Reply #1 on: June 18, 2008, 06:59:11 PM »
    Print these instructions out.

    1. Download SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

        * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
        * An icon will be created on your desktop. Double-click that icon to launch the program.
        * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
        * Close SUPERAntiSpyware.

    PHYSICALLY DISCONNECT  FROM THE INTERNET

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

        * Open SUPERAntiSpyware.
        * Under "Configuration and Preferences", click the Preferences button.
        * Click the Scanning Control tab.
        * Under Scanner Options make sure the following are checked (leave all others unchecked):
              o Close browsers before scanning.
              o Scan for tracking cookies.
              o Terminate memory threats before quarantining.
        * Click the "Close" button to leave the control center screen.
        * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
        * On the left, make sure you check C:\Fixed Drive.
        * On the right, under "Complete Scan", choose Perform Complete Scan.
        * Click "Next" to start the scan. Please be patient while it scans your computer.
        * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
        * Make sure everything has a checkmark next to it and click "Next".
        * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
        * If asked if you want to reboot, click "Yes".
        * To retrieve the removal information after reboot, launch SUPERAntispyware again.
              o Click Preferences, then click the Statistics/Logs tab.
              o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
              o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
              o Please copy and paste the Scan Log results in your next reply.
        * Click Close to exit the program.
    Post SUPERAntiSpyware log.

    RECONNECT TO THE INTERNET

    RESTART COMPUTER!

    2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html to your desktop.

        * Double-click mbam-setup.exe and follow the prompts to install the program.
        * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
        * If an update is found, it will download and install the latest version.
        * Once the program has loaded, select Perform full scan, then click Scan.
        * When the scan is complete, click OK, then Show Results to view the results.
        * Be sure that everything is checked, and click Remove Selected.
        * When completed, a log will open in Notepad.
        * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    3. Post new HijackThis log.

    aleyshark

      Topic Starter


      Rookie

      Re: Request Assistance: Trojan and Virus deletion failure
      « Reply #2 on: June 18, 2008, 11:38:08 PM »
      Both scans are done, 3 trojans detected via SuperAntiSpyware, and none detected via Malwarebytes. Both updated.

      SUPERAntiSpyware Scan Log
      http://www.superantispyware.com

      Generated 06/19/2008 at 11:15 AM

      Application Version : 4.15.1000

      Core Rules Database Version : 3485
      Trace Rules Database Version: 1476

      Scan type       : Complete Scan
      Total Scan Time : 01:50:16

      Memory items scanned      : 191
      Memory threats detected   : 0
      Registry items scanned    : 4637
      Registry threats detected : 0
      File items scanned        : 55618
      File threats detected     : 3

      Trojan.Security Toolbar
         C:\Documents and Settings\All Users\Start Menu\Online Security Guide.url
         C:\Documents and Settings\All Users\Start Menu\Security Troubleshooting.url

      Trojan.Media-Codec
         C:\Documents and Settings\Aley\Favorites\Online Security Test.url
      ------------------------------------------------------------------------------------------------------------

      Malwarebytes' Anti-Malware 1.17
      Database version: 869

      1:28:43 PM 6/19/2008
      mbam-log-6-19-2008 (13-28-43).txt

      Scan type: Full Scan (C:\|D:\|)
      Objects scanned: 93644
      Time elapsed: 49 minute(s), 53 second(s)

      Memory Processes Infected: 0
      Memory Modules Infected: 0
      Registry Keys Infected: 0
      Registry Values Infected: 0
      Registry Data Items Infected: 0
      Folders Infected: 0
      Files Infected: 0

      Memory Processes Infected:
      (No malicious items detected)

      Memory Modules Infected:
      (No malicious items detected)

      Registry Keys Infected:
      (No malicious items detected)

      Registry Values Infected:
      (No malicious items detected)

      Registry Data Items Infected:
      (No malicious items detected)

      Folders Infected:
      (No malicious items detected)

      Files Infected:
      (No malicious items detected)
      -------------------------------------------------------------------------------------------------------------

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 19:17:50, on 6/19/2008
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\Explorer.EXE
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Apoint2K\Apoint.exe
      C:\WINDOWS\AGRSMMSG.exe
      C:\WINDOWS\system32\hkcmd.exe
      C:\WINDOWS\system32\pas\loadqm.exe
      D:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
      C:\Program Files\Apoint2K\Apntex.exe
      C:\Program Files\Apoint2K\HidFind.exe
      C:\WINDOWS\system32\conime.exe
      D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe
      C:\WINDOWS\system32\ctfmon.exe
      D:\Program Files\Free Download Manager\fdm.exe
      d:\Program Files\PC Auto Shutdown\AutoShutdown.exe
      D:\Program Files\Stardock\CursorFX\CursorFX.exe
      C:\WINDOWS\system32\acs.exe
      C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
      C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
      D:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
      C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
      C:\WINDOWS\system32\wscntfy.exe
      C:\WINDOWS\System32\svchost.exe
      D:\Program Files\Mozilla Firefox\firefox.exe
      C:\WINDOWS\system32\wuauclt.exe
      D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
      O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
      O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
      O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - d:\Program Files\Free Download Manager\iefdmcks.dll
      O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
      O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - D:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
      O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
      O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
      O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
      O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
      O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
      O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
      O4 - HKLM\..\Run: [loadqm] "C:\WINDOWS\system32\pas\loadqm.exe"
      O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
      O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "D:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
      O4 - HKLM\..\Run: [BDAgent] "D:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
      O4 - HKCU\..\Run: [SRS Audio Sandbox] "D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe" /hideme
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [Free Download Manager] d:\Program Files\Free Download Manager\fdm.exe -autorun
      O4 - HKCU\..\Run: [CursorFX] "D:\Program Files\Stardock\CursorFX\CursorFX.exe"
      O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
      O4 - HKLM\..\Policies\Explorer\Run: [ALEY-5C530489A0] .vbe
      O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
      O8 - Extra context menu item: Download all with Free Download Manager - file://d:\Program Files\Free Download Manager\dlall.htm
      O8 - Extra context menu item: Download selected with Free Download Manager - file://d:\Program Files\Free Download Manager\dlselected.htm
      O8 - Extra context menu item: Download with Free Download Manager - file://d:\Program Files\Free Download Manager\dllink.htm
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
      O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
      O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
      O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Aley\Start Menu\Programs\IMVU\Run IMVU.lnk
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
      O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
      O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
      O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
      O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
      O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
      O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - D:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
      O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

      --
      End of file - 6181 bytes


      ------------------------------------------------------------------------------------------------------------

      Questions:
      1. Looking at all logs, does it mean now my computer is no longer infected?
      2. Is it necessary for me to keep superAS and malwarebytes?
      3. What protection programs that you recommend for me to keep running? I saw the FAQ post that lists the programs suggested but I don't know whether they are necessary. I think you know better what's best for my computer since you've already seen the analysys. I don't mind non-free softwares.

      Laptop
      1.5 Ghz Intel Celeron processor
      1.2 Gb RAM
      64 Mb Standard VGA

      Thank You
      « Last Edit: June 19, 2008, 05:18:56 AM by aleyshark »

      Broni


        Mastermind
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      Re: Request Assistance: Trojan and Virus deletion failure
      « Reply #3 on: June 19, 2008, 09:57:25 AM »
      *** Go here: http://www.java.com/en/download/installed.jsp, to check your Java version. Update, if necessary. Uninstall all older Java versions through Add\Remove.

      1. Print this post out, since you won't have an access to it, at some point.

      2. Close all windows, except for HijackThis.

      3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to disable unnecessary startups; in those cases (marked with *), no actual program will be removed):

      - *O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
      - O4 - HKLM\..\Policies\Explorer\Run: [ALEY-5C530489A0] .vbe
      - *O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll


      4. Click on Fix checked button.

      5. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.

      6. Search computer for:
      *.vbe
      files.
      Provide list of them in your next post.




      To answer your questions...
      1. We're still working on it.
      2. Yes. You should actually use them to scan your computer once in a while. They don't run in real-time, so they don't use any system resources.
      3. You're pretty well protected with BitDefender. I'll recommend one more program, when we're done with cleaning.

      aleyshark

        Topic Starter


        Rookie

        Re: Request Assistance: Trojan and Virus deletion failure
        « Reply #4 on: June 19, 2008, 11:35:28 PM »
        Fixed 2 of 3 entries:

        - *O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe is not found

        Search list including hidden files and folder:

        File Name: .vbe
        In Folder: My Computer

        Broni


          Mastermind
        • Kraków my love :)
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        • OS: Windows 8
        Re: Request Assistance: Trojan and Virus deletion failure
        « Reply #5 on: June 20, 2008, 06:20:15 PM »
        Quote
        File Name: .vbe
        In Folder: My Computer
        I need to see a list of all those .vbe files.

        aleyshark

          Topic Starter


          Rookie

          Re: Request Assistance: Trojan and Virus deletion failure
          « Reply #6 on: June 20, 2008, 07:55:33 PM »
          There is only 1 file. How to get the search explorer to produce a list?

          File Name: .vbe
          In Folder: My Computer
          Size, Type & Date Modified: blank


          Broni


            Mastermind
          • Kraków my love :)
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          Re: Request Assistance: Trojan and Virus deletion failure
          « Reply #7 on: June 20, 2008, 08:13:07 PM »
          Quote
          There is only 1 file.
          That's fine. Post the file name, or is it "blank".vbe?

          aleyshark

            Topic Starter


            Rookie

            Re: Request Assistance: Trojan and Virus deletion failure
            « Reply #8 on: June 20, 2008, 08:21:30 PM »
            it's *blank*.vbe

            Broni


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            Re: Request Assistance: Trojan and Virus deletion failure
            « Reply #9 on: June 20, 2008, 08:27:23 PM »
            Delete that file. Use Safe Mode, if it won't let you delete in Normal Mode.

            Restart computer. Post fresh HJT log.

            aleyshark

              Topic Starter


              Rookie

              Re: Request Assistance: Trojan and Virus deletion failure
              « Reply #10 on: June 20, 2008, 08:53:07 PM »
              Tried both normal and safe mode:

              "Cannot delete file: Cannot read from the source file or disk"

              And there are two exactly the same files now.

              Broni


                Mastermind
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              Re: Request Assistance: Trojan and Virus deletion failure
              « Reply #11 on: June 20, 2008, 09:03:22 PM »
              Delete both files, using Unlocker: http://ccollomb.free.fr/unlocker/
              It'll install under right click menu. Right click on file to delete, click Unlocker, select Delete from drop-down menu. Your request will be denied, but, you'll be given an option to delete on re-boot. Select it for BOTH files.
              Restart computer, and see, if files are gone. If so, post new HJT log.

              aleyshark

                Topic Starter


                Rookie

                Re: Request Assistance: Trojan and Virus deletion failure
                « Reply #12 on: June 20, 2008, 09:32:19 PM »
                Both deleted

                Logfile of Trend Micro HijackThis v2.0.2
                Scan saved at 11:30:10, on 6/21/2008
                Platform: Windows XP SP2 (WinNT 5.01.2600)
                MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
                Boot mode: Normal

                Running processes:
                C:\WINDOWS\System32\smss.exe
                C:\WINDOWS\system32\winlogon.exe
                C:\WINDOWS\system32\services.exe
                C:\WINDOWS\system32\lsass.exe
                C:\WINDOWS\system32\svchost.exe
                C:\WINDOWS\System32\svchost.exe
                C:\WINDOWS\system32\spoolsv.exe
                C:\WINDOWS\Explorer.EXE
                C:\Program Files\Apoint2K\Apoint.exe
                C:\WINDOWS\AGRSMMSG.exe
                C:\WINDOWS\system32\hkcmd.exe
                D:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
                C:\Program Files\Apoint2K\Apntex.exe
                C:\WINDOWS\system32\conime.exe
                D:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
                C:\Program Files\Apoint2K\HidFind.exe
                D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe
                C:\WINDOWS\system32\ctfmon.exe
                D:\Program Files\Stardock\CursorFX\CursorFX.exe
                C:\WINDOWS\system32\acs.exe
                C:\WINDOWS\system32\cisvc.exe
                C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
                C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
                D:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
                C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
                C:\WINDOWS\system32\wscntfy.exe
                C:\WINDOWS\System32\svchost.exe
                C:\WINDOWS\system32\wuauclt.exe
                C:\WINDOWS\system32\cidaemon.exe
                D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

                O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
                O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
                O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
                O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
                O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
                O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - D:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
                O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
                O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
                O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
                O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
                O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
                O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
                O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
                O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
                O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
                O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "D:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
                O4 - HKLM\..\Run: [BDAgent] "D:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
                O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
                O4 - HKCU\..\Run: [SRS Audio Sandbox] "D:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe" /hideme
                O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
                O4 - HKCU\..\Run: [CursorFX] "D:\Program Files\Stardock\CursorFX\CursorFX.exe"
                O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
                O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
                O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
                O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
                O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
                O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
                O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
                O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
                O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Aley\Start Menu\Programs\IMVU\Run IMVU.lnk
                O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
                O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
                O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
                O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
                O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
                O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - D:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
                O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

                --
                End of file - 5653 bytes

                Broni


                  Mastermind
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                • OS: Windows 8
                Re: Request Assistance: Trojan and Virus deletion failure
                « Reply #13 on: June 20, 2008, 09:46:47 PM »
                Very good :)

                Your computer is clean

                1. Download, and install CCleaner: http://www.ccleaner.com/download/builds. Get "Slim" version.
                Read CCleaner instruction here: http://www.jahewi.nl/ccleaner/ccleaner.html.
                Run CCleaner.

                2. Turn off System Restore:

                - Windows XP:
                   1. Click Start.
                   2. Right-click the My Computer icon, and then click Properties.
                   3. Click the System Restore tab.
                   4. Check "Turn off System Restore".
                   5. Click Apply.   
                   6.  When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
                   7. Click OK.
                - Windows Vista:
                   1. Click Start.
                   2. Right-click the Computer icon, and then click Properties.
                   3. Click on System Protection under the Tasks column on the left side
                   4. Click on Continue on the "User Account Control" window that pops up
                   5. Under the System Protection tab, find Available Disks
                   6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
                   7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
                   8. Click OK

                3. Restart computer.

                4. Turn System Restore on.

                5. (optional) Download, and install free version of ThreatFire: http://www.threatfire.com/. It'll give you an extra protection against malwares. It won't interfere with your antivirus program

                6. Read "So how did I get infected in the first place?": http://www.castlecops.com/postlite7736-.html

                7. Let me know, how your computer is doing.


                aleyshark

                  Topic Starter


                  Rookie

                  Re: Request Assistance: Trojan and Virus deletion failure
                  « Reply #14 on: June 21, 2008, 12:17:29 AM »
                  LOL! I'm laughing hard at your pic! It's *censored* funny  ;D
                  Man, my stomach hurts..

                  Another great job, Broni.
                  My com's clean, fresh, and happy now :)

                  Thanks