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Author Topic: Outlook '07: Suddenly getting "Could not install the custom actions" error msg.  (Read 3369 times)

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yitzad

    Topic Starter


    Newbie

    Hey, y'all.

    This just started, and I don't know what the problem is--hopefully one of you does.

    Whenever I try to do just about anything in Outlook, either with mail or the calendar, I get an error box that says, "Could not install the custom actions".  Once I click the "OK" button, the process that was interrupted by the error message, e.g., maximizing a message from the preview pane, adding a calendar item, etc., resumes as if nothing had gone wrong.

    I've never instructed (or tried to instruct) Outlook to install any custom actions, so I'm really confused here.  And I haven't done anything unusual with the laptop lately, save to have the cable internet tech hook me up to my new internet provider three days ago.  Oh, I also ran a registry cleaner (RegSupreme) a few days ago, too.  Could either of these have messed up my Outlook?

    I'd appreciate any help that y'all could offer, even if the solution ultimately consists of either restoring my registry to a point prior to these strange occurrences or, the universe forbid, backing up all of my Outlook stuff and then uninstalling and reinstalling the program.

    Thanks!

    --yitzad

    P.S.--In case this information helps, I'm working on a Dell Inspiron 1420, with Windows Vista.

    piaaz



      Rookie

      Read the last thread on the following URL:

      http://forums.techarena.in/showthread.php?t=618096

      It's talking about "frmcache.dat" ....to stay on the safe side, don't delete the file...just rename it to .old or what ever just in case so you could rename it back if this will not fix your issue.

      Cheers

      yitzad

        Topic Starter


        Newbie

        Thank you so, so much, piaaz! 

        The funniest thing happened in between my posting and your response.  I rebooted the computer, and now I'm not having that issue.  At the moment, anyway.  Maybe this was just a temporary buggy thing, but you know what?  In case it wasn't a temporary bug, I'll be keeping your advice (and any other advice I get on this issue) very close by!

        Again, thank you!