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Author Topic: Power outage, then computer wont start  (Read 3249 times)

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jake

    Topic Starter


    Greenhorn

    Power outage, then computer wont start
    « on: June 22, 2008, 03:13:12 PM »
    We had a power problem that tripped all circuit breakers in the house.  After that, computer will not power on.  Computer is Dell Dimension 5100 desktop with Windows XP Home edition, about 3 years old.  Is there a power circuit button on computer that may have been turned off by the event that tripped all circuit breakerss in the house?
    If so, is there a way to turn it back on?

    stevejohnson1958

    • Guest
    Re: Power outage, then computer wont start
    « Reply #1 on: June 22, 2008, 04:27:23 PM »
    Do you have a surge suppressor?  Did it reset...or do you have to reset it?


    jake

      Topic Starter


      Greenhorn

      Re: Power outage, then computer wont start
      « Reply #2 on: June 22, 2008, 07:17:10 PM »
      the surge suppressor has reset and works.  There is a green light on inside the back of the CPU, so the  CPU is getting some power, but the  start button on front does nothing and does not light like it used to when  the computer was on.

      stevejohnson1958

      • Guest
      Re: Power outage, then computer wont start
      « Reply #3 on: June 22, 2008, 08:08:54 PM »
      It's possible the power supply took a dump.  Have you tried troubleshooting the power supply?

      Power Supply Troubleshooting

      street1 (RIP)

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      • Egghead

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      Re: Power outage, then computer wont start
      « Reply #4 on: June 23, 2008, 05:19:32 AM »
      Was your computer hooked up for online service directly,or
      were  you using a wireless connection?

      Sorry,The USA has ruined the language The United Kingdom loaned us. We do our best not to type gibberish. I Hope you can forgive us.

      jake

        Topic Starter


        Greenhorn

        Re: Power outage, then computer wont start
        « Reply #5 on: June 23, 2008, 07:50:25 AM »
        computer was direct connection to broadband(cable), not wireless

        have not tried troubleshooting power supply, not familiar with how to

        stevejohnson1958

        • Guest
        Re: Power outage, then computer wont start
        « Reply #6 on: June 23, 2008, 11:00:04 AM »
        That's why I supplied you with the previous link.

        jake

          Topic Starter


          Greenhorn

          Re: Power outage, then computer wont start
          « Reply #7 on: June 23, 2008, 01:29:31 PM »
          Thanks, Saviour
          I overlooked the link when I read your message.
          I will try some of the troubleshooting tips, but may have a pro check the more tech ones, as I am a donosauer in tech stuff.  I appreciate yoour help and that of the others.

          stevejohnson1958

          • Guest
          Re: Power outage, then computer wont start
          « Reply #8 on: June 23, 2008, 03:34:25 PM »
          Yo're welcome, Jake...

          Keep us posted.

          GI Joe

          • Guest
          Re: Power outage, then computer wont start
          « Reply #9 on: July 10, 2008, 02:31:58 PM »
          I have a similar problem.  I was away during a storm and when I got home the outlet controlling my computer was out. After setting the breaker, my PC started up but did not boot. I tried turning it off but nothing happened. I unplugged it and replugged,  it started but did not boot.  I searched the net and found a site that said to unplug the 20 pin connector and short the green pin.  I did this and the fan  did not power up.  The indication was that the motherboard was good, but the power supply is toasted.  Is this an accurate solution?  Thanks for your support.

          jake

            Topic Starter


            Greenhorn

            Re: Power outage, then computer wont start
            « Reply #10 on: July 10, 2008, 03:23:40 PM »
            My problem, which started this subject, turned out to be a power supply problem.  After ordering a refurbished one from Dell, it was installed and computer now turns on.  So your problem sounds similar, GI Joe.  Saviour's message of June 22, 8:08pm has a good link to power supply troubleshooting.

            Thanks to all who offered suggestions.

            drmsucks



              Specialist

              Re: Power outage, then computer wont start
              « Reply #11 on: July 11, 2008, 01:08:24 PM »
              I have a similar problem.  I was away during a storm and when I got home the outlet controlling my computer was out. After setting the breaker, my PC started up but did not boot. I tried turning it off but nothing happened. I unplugged it and replugged,  it started but did not boot.  I searched the net and found a site that said to unplug the 20 pin connector and short the green pin.  I did this and the fan  did not power up.  The indication was that the motherboard was good, but the power supply is toasted.  Is this an accurate solution?  Thanks for your support.

              If you still need help, start a New Topic.
              If you don't have time to do it right
                              ...when will you have time to do it over?

              drmsucks



                Specialist

                Re: Power outage, then computer wont start
                « Reply #12 on: July 11, 2008, 01:09:04 PM »
                My problem, which started this subject, turned out to be a power supply problem.  After ordering a refurbished one from Dell, it was installed and computer now turns on.  So your problem sounds similar, GI Joe.  Saviour's message of June 22, 8:08pm has a good link to power supply troubleshooting.

                Thanks to all who offered suggestions.

                Glad that you got it fixed!
                If you don't have time to do it right
                                ...when will you have time to do it over?