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Author Topic: comp hanged n restart by itself after firefox prob  (Read 3496 times)

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rbth x 0408

    Topic Starter


    Rookie

    comp hanged n restart by itself after firefox prob
    « on: July 01, 2008, 02:40:50 AM »
    hey guys
    the people over at ms xp directed me over here
    below is what i posted over there

    i was surfing on the net (bird-x.com if i am not wrong to be exact) using the firefox when the browser stop responding..and the comp freezes
    restarted the comp n tried to open the firefox again..
    as usual a "start new session" / "go back to last session"(cant rem the exact phrase) pop up...
    when i tried to go back to last session the comp hang again
    i tried startin a new session but the same thing happen

    i have since ran AVG anti virus scan that cant complete(comp restarts by itself be4 the scan could finish)
    and ad adware + spybot which found nothing malicious..
    also tried kaspersky online and again comp restarts be4 it could finish
    also tried deleting firefox but doesnt work...

    i am running on win xp sp 2
    my update runs on auto so it shldnt be too outdated

    thanks alot for the help

    i have since ran ccleaner but as i was trying to clear the firefox under application the comp hanged

    i will post a hijackthis log later

    rbth x 0408

      Topic Starter


      Rookie

      Re: comp hanged n restart by itself after firefox prob
      « Reply #1 on: July 01, 2008, 02:42:56 AM »
      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 4:42:35 PM, on 7/1/2008
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.6000.16674)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\ZoneLabs\vsmon.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
      C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
      C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
      C:\WINDOWS\system32\nvsvc32.exe
      C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
      C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv42.exe
      C:\WINDOWS\SOUNDMAN.EXE
      C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
      C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
      C:\WINDOWS\system32\RUNDLL32.EXE
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
      C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
      C:\Program Files\BitTorrent_DNA\dna.exe
      C:\Program Files\XPC Tools\Driver Updater Pro\DriverUpdaterPro.exe
      C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
      C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
      C:\Program Files\iPod\bin\iPodService.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Windows Live\Messenger\usnsvc.exe
      C:\Program Files\Internet Explorer\IEXPLORE.EXE
      C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
      C:\Documents and Settings\jiajun\Desktop\HiJackThis.exe

      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
      O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
      O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
      O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
      O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
      O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [EPSON Stylus CX3700 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACP.EXE /F "C:\WINDOWS\TEMP\E_S162.tmp" /EF "HKLM"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
      O4 - HKLM\..\RunOnce: [wextract_cleanup0] rundll32.exe C:\WINDOWS\system32\advpack.dll,DelNodeRunDLL32 "C:\DOCUME~1\jiajun\LOCALS~1\Temp\IXP000.TMP\"
      O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
      O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\BitTorrent_DNA\dna.exe"
      O4 - HKCU\..\Run: [DriverUpdaterPro] C:\Program Files\XPC Tools\Driver Updater Pro\DriverUpdaterPro.exe -t
      O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Program Files\Mozilla Firefox\plugins\NPSWF32_FlashUtil.exe -p
      O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
      O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
      O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
      O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
      O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
      O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
      O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1189093044453
      O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.adobe.com/pub/shockwave/cabs/flash/swflash.cab
      O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
      O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
      O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
      O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
      O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
      O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
      O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
      O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
      O23 - Service: WUSB54Gv42SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

      --
      End of file - 8261 bytes

      Broni


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      Re: comp hanged n restart by itself after firefox prob
      « Reply #2 on: July 01, 2008, 10:34:43 PM »
      I see no infection. Did you try System Restore?

      rbth x 0408

        Topic Starter


        Rookie

        Re: comp hanged n restart by itself after firefox prob
        « Reply #3 on: July 02, 2008, 07:08:15 AM »
        nope i have not done that
        but i have tried crap cleaner
        it always hangs at its clearing one file in firefox
        will do a system scan in safe mode later

        rbth x 0408

          Topic Starter


          Rookie

          Re: comp hanged n restart by itself after firefox prob
          « Reply #4 on: July 03, 2008, 06:25:49 AM »
          alright
          just tried to scan with AVG in safe mode
          the comp restarts itself be4 the scan could complete
          anymore adviseS?

          Broni


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          Re: comp hanged n restart by itself after firefox prob
          « Reply #5 on: July 03, 2008, 07:25:59 PM »
          Quote
          Did you try System Restore?

          rbth x 0408

            Topic Starter


            Rookie

            Re: comp hanged n restart by itself after firefox prob
            « Reply #6 on: July 04, 2008, 10:36:54 PM »
            er
            how do i activate system restore

            Broni


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            Re: comp hanged n restart by itself after firefox prob
            « Reply #7 on: July 04, 2008, 10:50:28 PM »
            Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.