hello all, and please help me!
i brought a new acer laptop a little over a week ago, and i have already mangaged to put a virus on it.
i have managed to remove the virus i think... after reading over forums i installed malware antivirus, alongside my norton. i started windows in safe mode and ran a scan, then deleted 'trojan tracker'. however when i started the laptop in normal mode i got the same problem, internet will not connect (wireless) and when i click on anything that uses the internet; msn or update for software the computer shows and blue screen with black writting which says 'windows has shut down for your safety...... dumping phyisical memory'
if i run a virus scan in normal mode when it hits on the file it comes up with the blue screen.
i deleted all the files that i have downloaded using torrent, limewire etc, but still no look. please help!
oh, and it will not system restore, it goes through the whole process and when it turns back on it says unable to restore to point. whats wrong? have i deleted the file but changed settings, not allowing it on internet programs?? operating system is vista