hello all, and please help me!
i brought a new acer laptop a little over a week ago, and i have already mangaged to put a virus on it.
i have managed to remove the virus i think... after reading over forums i installed malware antivirus, alongside my norton. i started windows in safe mode and ran a scan, then deleted 'trojan tracker'. however when i started the laptop in normal mode i got the same problem, internet will not connect (wireless) and when i click on anything that uses the internet; msn or update for software the computer shows and blue screen with black writting which says 'windows has shut down for your safety...... dumping phyisical memory'
if i run a virus scan in normal mode when it hits on the file it comes up with the blue screen.
i deleted all the files that i have downloaded using torrent, limewire etc, but still no look. please help!
![Cry :'(](https://www.computerhope.com/forum/Smileys/classic/cry.gif)
oh, and it will not system restore, it goes through the whole process and when it turns back on it says unable to restore to point. whats wrong? have i deleted the file but changed settings, not allowing it on internet programs?? operating system is vista