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Author Topic: problem with vista home premium edition  (Read 2476 times)

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clnie

    Topic Starter


    Beginner

    problem with vista home premium edition
    « on: July 15, 2008, 07:20:04 PM »
    power up today and it went to the user screen click on and it goes to the welcome screen searches  and the screen goes black . I can plug in a mp3 player and it will show what is on that but cannot go to the desktop.
    system manufacturer :gateway
    processor genuine Intel (r) CPU [email protected],1600 MHz 2 core 2 logical
    system type x86-based PC

    iamtonsoffun247



      Apprentice

      Thanked: 7
      Re: problem with vista home premium edition
      « Reply #1 on: July 15, 2008, 08:12:43 PM »
      Do you have the recovery disks?  Also, see if you can get into safe mode (tap F8 at startup) and see if you see your desktop then.

      clnie

        Topic Starter


        Beginner

        Re: problem with vista home premium edition
        « Reply #2 on: July 15, 2008, 08:36:16 PM »
        tried that even went to the recovery 2 days previous  .doesn't recognize the c d ROM so I am not able to put the recovery disc in.

        Broni


          Mastermind
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        • OS: Windows 8
        Re: problem with vista home premium edition
        « Reply #3 on: July 15, 2008, 09:18:33 PM »
        Quote
        I can plug in a mp3 player and it will show what is on
        How?
        Quote
        tried that even went to the recovery 2 days previous
        Using Safe Mode?
        Quote
        doesn't recognize the c d ROM so I am not able to put the recovery disc in
        Which one is it?

        clnie

          Topic Starter


          Beginner

          Re: problem with vista home premium edition
          « Reply #4 on: July 15, 2008, 10:02:07 PM »
          usb and it list the songs that on the mp3 and doesn't let you go  on the desk top . I am using another computer to email

          Broni


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          Re: problem with vista home premium edition
          « Reply #5 on: July 15, 2008, 10:07:42 PM »
          Hmmm....I don't see any answer to any of my questions....