Hello CH and Thanks ahead of time for your help and advice!
Yesterday was my fathers birthday (66th) and he received a card from a friend that he couldn't open without installing mywebsearch toolbar... or so he say's. My folks are usually pretty diligent in getting ahold of me to see if it is ok or get my advice to install applications from internet, but not this time?
anyhow long story short I got on their comp tried to do a restore, to a point before mywebsearch and the comp said unsuccessful restore and no changes had been made so I went to add/remove programs and uninstalled mywebsearch (which I know doesn't uninstall everything and leaves all sorts of traces) they also wanted norton 360 uninstalled . I went and got norton removal tool and removed norton 360. I then installed latest free avg & windows defender on here, plus turned on windows firewall.
I know there is always tracks left behind on uninstalls so just to be sure I take my folks back a clean comp and maybe get the restore to work again, I would appreciate someone to take a look at logs for me and let me know if their is anything else I need to do? I have all the logs for you and followed your guidelines first so as not to waste your time. I didn't do the ccleaner until after I did superantispyware. so am sorry for all the cookies it found. all info is below so thank you again!
comp info:
80gig hardrive
340 Intel celeron D processor
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Compaq Presario 061
System Model PS569AA-ABA SR1420NX NA520
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2933 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.04, 1/26/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Time Zone Mountain Daylight Time
Total Physical Memory 768.00 MB
Available Physical Memory 415.68 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.44 GB
Page File C:\pagefile.sys
[recovering disk space -- attachment deleted by admin]