We have windows vista home premium edition on a dell lap top which has been working normally. my boyfriend tried to log into his user account and it says User Profile Service service failed.it seems to knpw the password as if you put it in wrongly it says incorrect password.this is very bizarre as my account is working normally.i have tried everything i can think of to change the settings but they all require the administrator password which it doesnt recognise. i have even tried going in to the set up pages at start up and chnging options but nothing is working...we really dont want to lose all his documents and pictures please help!!!
