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Author Topic: cannot access control panel  (Read 1482 times)

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oldfrtswife

    Topic Starter


    Greenhorn

    cannot access control panel
    « on: July 31, 2008, 08:34:43 PM »
    I'm getting email, but cannot access control panel. Says administrator blocked
    also think spyware might have gotten in computer and messed up homepage.
    screen is white, but background pic will come up , then screen goes white with big
    triangle and says active controls turned off due to microsoft problem.
    can get into safemode, but don't know how to get passed f8 help
    system restore blocked also.
    Thanks oldfrts wife

    oldfrtswife

      Topic Starter


      Greenhorn

      Re: cannot access control panel
      « Reply #1 on: July 31, 2008, 08:36:08 PM »
      ref my cannot access control panel- using windows xp system

      evilfantasy

      • Malware Removal Specialist


      • Genius
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      • OS: Windows 10
      Re: cannot access control panel
      « Reply #2 on: July 31, 2008, 09:00:24 PM »
      Download and rename TrendMicro HijackThis.exe (HJT)

      • Double-click on HJTInstall.
      • Click on the Install button.
      • It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe.
      • Upon install, HijackThis should open for you.
      • Close HijackThis and rename it.
      • Go to C:\Program Files\Trend Micro\HijackThis.exe
      • Right click on HijackThis.exe and select Rename.
      • Type in sniper.exe and press Enter.
      • Right-click on sniper.exe and select Send To > Desktop (create shortcut)
      • From the desktop open HijackThis.
      • Important! If using Windows Vista, Right-click and Run As Administrator
      • Click on the Do a system scan and save a log file button
      • HijackThis will scan and then a log will open in notepad.
      • Copy and then paste the entire contents of the log in your post.
      • Do not have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
      Although we have renamed HijackThis to sniper, we will still refer to it as HijackThis or HJT.

      oldfrtswife

        Topic Starter


        Greenhorn

        Re: cannot access control panel
        « Reply #3 on: July 31, 2008, 09:45:16 PM »
        Thanks will try this , Tried this, could not open folder options, have windows xp not windows 98. thanks again

        « Last Edit: August 01, 2008, 07:14:32 AM by oldfrtswife »