Registry....

[evilfantasy]

OK thats enough.

I was going to make a Registry fix but I'm not comfortable removing that much from the Registry. Too many bad things can happen.

It's best to use the removal tool. I will look around for some more options.

[evilfantasy]

Follow this link and see if you can download the tool. Click on Download this file.

http://www.filedropper.com/nortonremovaltool_2

[tina1rules]

I can not express how much I love you right now. I have posted this problem on many of forums. I ncluding this one somewhere else before.
I knew Norton was the Devil! I have been blocked from updates and things like poker stars and yahoo games(spelldown) for months literally months!
I freakin Love you! My internet connectivety issue is now resolved. My ghost(noton) firewall has been removed! wheeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

So now I prolly do not need the sfc. but what about that sotohuff thing you seen before is it dangerous? omg I jus love you!

[evilfantasy]

Yea, there was a lot of junk from Norton running on the computer.

Let's do some maintenance now.

Run CCleaner and also do the Registry cleaning. Make a backup when it prompts you to just in case.

Do this also to be thorough.

Delete temporary files

Go to:

• Start
• Run
• type: CLEANMGR.EXE
  
• Press Enter.

When prompted select the C: drive and click OK.
Check the boxes for:

• Temporary Internet Files
• Downloaded Program Files
• Recycle Bin
• Temporary Files

.
Click OK or Enter

----------

Install and run this - Auslogics Registry Defrag

Then do a disk defrag - Auslogics Disk Defrag

Let me know how things are now.

[tina1rules]

I am not familiar with the registry cleaner on CC. I did the scam for issues things popped up but I didn't get a back option to click or anything.

And I don't know if this has to be done before the other steps so I thought I 'd ask
I don't wanna screw up.

[evilfantasy]

We will backup the Registry now so you don't have to use the CCleaner backup option.

Click on Start then Run and copy the following code into the command line.

Code: [Select]

regedit /e C:\BackupReg1.reg
Click the OK button or press the Enter key. This will save a copy of the Registry to a file (C:\BackupReg1.reg) on your local hard drive.

If there are any problems just go to C:\BackupReg1.reg and double click the BackupReg1.reg file.

Open CCleaner, on the left click Registry, then click Scan for Issues. Once it is done click Fix Selected Issues. Then again click Scan for Issues to see if anything else is found. Do that as many times as needed until nothing is found.

[tina1rules]

Okay al seems well. I did the CCleaner til it was clean. I did the registry defrag and a reboot.
Anything else?

ang again THANK YOU!

[evilfantasy]

Your welcome.

I think that's it. If anything else comes up just let us know and we'll try to track it down.

[tina1rules]

I really can't believe after like 10 months lol it I finally do not have a connectivity issue!
thanks!
File this one as solved wheeeeeeeeeeeeeeeeeeeeeeeeeeeeee

[evilfantasy]

Norton is a pain but this is a first for me, that it was blocking you from downloading the removal tool. I just wish I would have thought of hosting the file at File Dropper sooner. Would have saved us some brain cells!

I just realized I never posted this information. Work through it when you get a chance.

Set a New Restore Point to prevent possible reinfection from an old one
Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.

• Go to Start > Programs > Accessories > System Tools and click System Restore
  
• Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
  
• The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
• Next go to Start > Run and type Cleanmgr
  
• Click OK
  
• Click the More Options Tab.
  
• Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide or Windows Vista System Restore Guide
.
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Use the Secunia Software Inspector to check for out of date software.

• Click Start Now
  
• Check the box next to Enable thorough system inspection.
  
• Click Start
  
• Allow the scan to finish and scroll down to see if any updates are needed.
• Update anything listed.

.
----------

Important: You Need to Update Windows and Internet Explorer regularly to protect your computer from the malware and other security threats that are on the Internet. Go to Microsoft Windows Update and get all critical updates.

If you are running any Microsoft Office version go to the Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

----------

Please keep these programs up-to-date and run them whenever you suspect a problem. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC.

Concerned about Browser Security? Consider using Mozilla Firefox 3.0 with Adblock Plus and NoScript

To prevent unknown applications from being installed on your computer install WinPatrol 2008
* Using Winpatrol to protect your computer from malicious software

I suggest using SiteAdvisor. SiteAdvisor rates sites on business practices and spam. Safety ratings from McAfee SiteAdvisor are based on automated safety tests of Web sites.

SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

[tina1rules]

Okay cool. I have had windows updates off for quite sometime now,it used to do it automtically in the morning but it would not let my comp do anything. I would have to restore it back everytime,so I just disabled it.
And surely all my software needs updated Norton had a firewall up and NOTHING could get updated.
so cool cool I will work through these later and let you know how it all goes when I am done,which could be a few hours or days lol

Oh I have a Firefox question. I never have had that Browser before. I tried installing it,but..
so my question is can I have firefox and IE at the samre time? Because I really like IE for some of my games.
And I am sure firefox is on my system if I re-installed would the files merge with the one I already have,if you know what I mean.

[evilfantasy]

Yes you can run FF and IE both or separate. They won't bother each other. Installing a new version of FF will over write the old version.

The Windows updates are very important. There are critical security updates that patch vulnerabilities that malware can exploit.

For a good free (non intrusive) firewall.....

PC Tools Firewall Plus

[tina1rules]

Okay so I a question. Now that Norton is removed I have updated my software with the latest updates I couldn't get before. I wanna make sure everything is clean before I back any else up. I have C:back-up files on my Comp already from where I restored once when I didn't know anything about computers yet. So all my scans go through and scan the back-up files as well,which makes my scans super long. Is there away to not scan the back-up. Also if I back up the registry will I have like 3 systems worth of files on my comp?

[evilfantasy]

You should delete the old backup files and create a new one. You can burn it to a CD so it isn't taking up space on the computer. Backing up the registry is OK but you are only backing up the system settings basically. Your not backing up documents and your programs etc.

[tina1rules]

Sweet can you give me links showing how to do this. Burning to a CD,just like a regular one you could put music on?