windows xp crash

[robyn74]

hi my kids have crashed my computer it turns on loads the windows xp page then automatically restarts but it will only ever get to the load page then restart what do i do  it has a pre loaded copy of xp but i cant get it to load so i can axcess anything

[Carbon Dudeoxide]

What about Safe Mode?

When you turn on the computer, keep pressing F8. A menu should come up.
Choose the Safe Mode option and then the Operating System.
A bunch of code should appear and then freeze. Wait for a few minutes.

Post back if you can access Safe Mode.
If not, well, post back anyways.   


Any ideas what your kids were doing? That might help.

[robyn74]

thanks for that no it wont let me , it dose the same thing it will only open the windows xp second screen the flag one then it goes to the blue one that says its loading then switches back to the first screen that says how many kb the computer is and its running ok  ps the lights on the frint of my computer flash constantly on off on  no idear what they did i would say they delited something they shouldnt have , i really dont know what to do i usually can fix most things .

[Carbon Dudeoxide]

Hmmm....do you happen to have the Windows XP CD? (with Microsoft written all over it)

[robyn74]

no the computer and my laptop came with pre loaded windows programs with the serial tags stuck on the machines and i thought of  doing a boot disk but my 4 year old autistic daughter  stuffed my laptops cd drive up so that ruled that out should i buy a one as i dont have anyone to borrow one from would that fix the problem to reload windows on it

[Carbon Dudeoxide]

That may be a problem then.......

What model is your computer?

[robyn74]

its an old compac petium 3 thats why its the kids we has the hard drive updated and a dvd burner put in ages ago it was a bit slow for me but good for kids projects

[Carbon Dudeoxide]

Ok. Which computer isn't working? The Laptop or the Desktop?

Also, which computer had the broken CD Drive?