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Author Topic: computer problems  (Read 3216 times)

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pete956

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    computer problems
    « on: August 16, 2008, 05:25:42 PM »
    hey my brother has a  hp computer desktop and when he turns his computer on it doesn't load it gives a message saying /windows /system32/config/system did he get a virus on his comp he tried messing with it by doing a system recovery and now it says <windows root>/system 32 / hal.dll can u help me out
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    Carbon Dudeoxide

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    Re: computer problems
    « Reply #1 on: August 16, 2008, 10:07:46 PM »
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    by doing a system recovery
    Exactly what did he do here?
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    pete956

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      Re: computer problems
      « Reply #2 on: August 17, 2008, 02:32:56 PM »
      when he started the computer he said he saw press r to repair so he did but noting happen ?
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      patio

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      Re: computer problems
      « Reply #3 on: August 17, 2008, 03:39:22 PM »
      Ask him if he has an Official Windows XP CD and we'll go from there...
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      pete956

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        Re: computer problems
        « Reply #4 on: August 19, 2008, 11:51:18 AM »
        he doesnt have that disc ?what can he do
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        xavier

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        Re: computer problems
        « Reply #5 on: August 19, 2008, 01:08:46 PM »
        Buy a new OS disc and intsall.any other ideas?
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        qinghao



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          Re: computer problems
          « Reply #6 on: August 19, 2008, 01:12:31 PM »
          Quote from: pete956 on August 19, 2008, 11:51:18 AM
          he doesnt have that disc ?what can he do
          you can ask HP company for the repair CD.This needs some personal infomation of the owner .
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          xavier

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          Re: computer problems
          « Reply #7 on: August 19, 2008, 01:17:19 PM »
          Wouldnt hurt to call hp. good luck
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          stevejohnson1958

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          Re: computer problems
          « Reply #8 on: August 19, 2008, 01:20:06 PM »
          How old's the HP?

          Later model HPs usually have a recovery partition.  Have you tried this?

          Be warned...using the recovery partition will return your computer to its original factory specs and all data you have installed after its original purchase will be lost!
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          Carbon Dudeoxide

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          Re: computer problems
          « Reply #9 on: August 19, 2008, 08:45:54 PM »
          Don't get a Repair Disc from HP. This will bring your computer back to the state it first turned on (deleting everything).
          I suggest you borrow a Windows CD from someone.
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