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Author Topic: Can't log into safemode or normal mode; computer states I have spyware  (Read 4031 times)

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habashar

    Topic Starter


    Starter

    Hello,

    First time user; My computer will not let me log into safe mode or normal mode. My computer shows that I have spyware. However when i was able to get into safe mode i ran all my stuff to remove it and it seemed fine. However, now when I turn my computer on it asks me to long into my account. However, my name is the only one that appears at the beggining with no opportunity to put in a password. I click on my account and it says loading settings, however when it starts to load, it then automatically starts to log out. WHen i try to start in safe mode the two accounts that come up are administrator and then my name. Once again i click on my name and it does the same thing. However the administrator option allows me to put in a password but i do not know what that is.Does that make sense to anyone?? Please email me at <Removed> if you can help in anyway??

    thanks!

    email removed to avoid spam bots
    « Last Edit: August 21, 2008, 08:51:15 PM by evilfantasy »

    evilfantasy

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    Re: Can't log into safemode or normal mode; computer states I have spyware
    « Reply #1 on: August 21, 2008, 08:52:54 PM »
    Don't enter any password on the administrator account. Just hit enter. See if it logs you on.

    habashar

      Topic Starter


      Starter

      Re: Can't log into safemode or normal mode; computer states I have spyware
      « Reply #2 on: August 22, 2008, 06:09:34 AM »
      I tried that and it doesnt work??