clean/format hard drive

[Broni]

To answer your question, you need to start answering questions asked.

I have a 20 gig hard drive and only have 18.3 gig before installing another software

18.3 reading comes from where?

[holidayrick]

When I go to the computer icon and do a right click on the mouse and then prperties. This shows mw how big the hard drive is and how much space is left. Whatelse would you like to know ?

[Broni]

That's normal....
See here: http://www.computerhope.com/forum/index.php/topic,50738.msg318078.html#msg318078

[holidayrick]

Thank you for your support. Problem is now solved.

[Broni]

You're welcome