Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: cant get into anything  (Read 2672 times)

0 Members and 1 Guest are viewing this topic.

nigelmof

    Topic Starter


    Starter

    cant get into anything
    « on: August 25, 2008, 09:11:25 AM »
    I have been given a computer which was working before it was moved. When i switch it on i get no signal, then it wont switch off, if i press and hold power button it goes off.
    I switch it on and it goes to tech menu, then it says 'we apologise for the inconvenience but windows did not start successfully a recent hardware or software change might have caused this. This is the screen i get;
    Safe mode
    Safe mode with networking
    Safe mode with command prompt
    Last known good configuration
    Start windows normally - if i do this it counts down from 23 to 0 and then the keyboard locks up
    Switches off normally then goes back to beginning.
    It has windows xp on it

    Carbon Dudeoxide

    • Global Moderator

    • Mastermind
    • Thanked: 169
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Experience: Guru
    • OS: Mac OS
    Re: cant get into anything
    « Reply #1 on: August 25, 2008, 09:16:09 AM »
    Welcome to ComputerHope.

    Quote
    was working before it was moved. When i switch it on i get no signal, then it wont switch off,
    Moved from where to where?
    No signal as in internet or monitor?

    After you answer those two questions, I would highlight Last Known Good Configuration (with the arrow keys on the keyboard) and press Enter.

    nigelmof

      Topic Starter


      Starter

      Re: cant get into anything
      « Reply #2 on: August 25, 2008, 11:35:50 AM »
      Thank you for that,have tried that still doesnt work. It was moved from a friends house to my house. It isnt connected to the internet. So assume it meant monitor but then i do get the screen with the info on it (tech menu).

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: cant get into anything
      « Reply #3 on: August 25, 2008, 06:51:02 PM »
      Open a side Panel.
      Remove all power sources.
      Ground yourself by touching the case.
      Carefully remove and reseat the RAM and any addon cards such as video; sound etc.

      Double check all hard drive connectors.
      Replace the power and re-boot and see if this helps.
      " Anyone who goes to a psychiatrist should have his head examined. "

      nigelmof

        Topic Starter


        Starter

        Re: cant get into anything
        « Reply #4 on: August 28, 2008, 08:14:01 AM »
        Thank you for that idea, have done all of that and still the same! Still getting the same screen, anymore ideas?