CD will not play

[weber]

Hi I have a game on a PC it has worked for a long time (about a year) but suddenly it has stoped working on both my PCs - it comes up with the icon for the game (Sim City 4) but when you click it nothing happens! As far as I can see the CD is not scratched/damaged at all and I have cleaned it and tryed switching it off and on again nothing works! HELP

[Carbon Dudeoxide]

Do other CD's work?

If they do, try reinstalling the game.

Any recent downloads/hardware changes/installs?

What Version of Windows?

[weber]

I'm running Windows XP. I want to try reinstalling it but that CD wont play. Other disks work though!

[Carbon Dudeoxide]

Does the Sims CD work on another computer?

[weber]

No

[Carbon Dudeoxide]

Then it would be a problem with the disc, I'm afraid.

[weber]

I thorght so its just that it looks ok. no scratchers.

[Carbon Dudeoxide]

It might not be a scratch (In my experience, scratches don't affect the cd too badly if it's on the underside). It could be a crack somewhere.

Just to make sure, do you have access to a third computer to test it on?

[weber]

I do I will try that!

[Carbon Dudeoxide]

All Right!