I sure hope someone can help me! one night I was listening to music and I went to click on another song to listen to and it looked like it was playing, but I had no sound. I also have no volume icon in my tray for some reason. One sight told me to troubleshoot by going to Start, Accessories, entertainment, and that folder was empty. I don't know what to do or what to check to find out what is wrong...can anyone help me?