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Author Topic: New Mobo, audio not working.  (Read 4963 times)

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matthewr77

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    New Mobo, audio not working.
    « on: September 09, 2008, 09:46:35 PM »
    I recently purchased a new Motherboard to replace a defective one and I was able to get everything working except the audio.  Go to http://www.computerhope.com/forum/index.php?topic=63851.0 for system info and previous issue.

    Problem:
    Whenever I try to start my computer I get a blue screen related to my audio as soon as windows trys to load.  Due to this I went into BIOS and disabled the audio which has allowed me complete access to my system with no other problems other than no sound.

    Attempts to fix:
    When I first loaded Windows the "Media Audio Controller" was missing a driver so I have tried downloading the exact audio driver from intel (AC97), but it has not helped the issue.  I also updated the BIOS, causing a temporary issue with USB recognition which I was able to solve.  I am also up to date with all WinXP updates and patches.

    ------------

    Please let me know if you need any additional info to help with the issue.

    Thanks for your time!

    Matt

    Aegis



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    Re: New Mobo, audio not working.
    « Reply #1 on: September 09, 2008, 11:26:56 PM »
    What hardware are you using for sound, Matt?


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    senthilvalli



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      Re: New Mobo, audio not working.
      « Reply #2 on: September 09, 2008, 11:30:59 PM »
       go to device manager.. there any yellow symbol ? can you see?

      apple266



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      Re: New Mobo, audio not working.
      « Reply #3 on: September 10, 2008, 06:41:39 AM »
      is your sound onboard or through sound card?

      matthewr77

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        Re: New Mobo, audio not working.
        « Reply #4 on: September 10, 2008, 02:37:50 PM »
        Onboard AC97 audio.  There are no yellow symbols.

        matthewr77

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          Re: New Mobo, audio not working.
          « Reply #5 on: September 10, 2008, 09:00:16 PM »
          Additional Info:

          BIOS Version VA84510A.86A.0056.f20
          Motherboard D845GVSR

          Blue Screen Message:
          STOP: 0x0000007E (0xC0000005 0xF6EC346D 0xF8993A6C 0xF8993768

          JJ 3000



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          Re: New Mobo, audio not working.
          « Reply #6 on: September 10, 2008, 10:20:45 PM »
          When you installed your new mobo did you reinstall your operating system?
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          matthewr77

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            Re: New Mobo, audio not working.
            « Reply #7 on: September 11, 2008, 05:18:02 PM »
            No.

            killerb255



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              Re: New Mobo, audio not working.
              « Reply #8 on: September 11, 2008, 08:05:59 PM »
              ...then you need to reinstall your OS.

              You're lucky you're not getting BSODs from everything else!
              Quote from: talontromper
              Part of the problem is most people don't generally deal with computer problems. So for most they think that close enough is good enough.

              Aegis



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              Re: New Mobo, audio not working.
              « Reply #9 on: September 11, 2008, 10:41:16 PM »
              I have NEVER had to re-install an operating system specifically because I installed a new motherboard.  Windows 98, 200, and XP have always auto-detected the changes.

              I'm not outright saying you're wrong, but this has been my experience.


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              patio

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              Re: New Mobo, audio not working.
              « Reply #10 on: September 12, 2008, 10:49:23 AM »
              Quote
              I have NEVER had to re-install an operating system specifically because I installed a new motherboard.  Windows 98, 200, and XP have always auto-detected the changes.

              I'd say you have been extremely lucky then...
              " Anyone who goes to a psychiatrist should have his head examined. "

              Aegis



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              Re: New Mobo, audio not working.
              « Reply #11 on: September 12, 2008, 10:09:20 PM »
              I guess so.  I don't mean to be contradictory -- it just never occurred to me that it might be a problem.


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              killerb255



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                Re: New Mobo, audio not working.
                « Reply #12 on: September 13, 2008, 07:07:23 PM »
                Typically, it's easier to reinstall the OS when the motherboard is changed out. 

                If the new motherboard's chipset and/or hard disk controllers are the same as the old one, then you can get away with not having to reinstall the OS.

                However, if the changes are drastic (i.e.: going from an nVidia chipset to an Intel or from a Promise IDE controller to an nVidia one), then BSODs will pop up all over the place.
                Quote from: talontromper
                Part of the problem is most people don't generally deal with computer problems. So for most they think that close enough is good enough.

                Aegis



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                Re: New Mobo, audio not working.
                « Reply #13 on: September 13, 2008, 09:42:10 PM »
                I will keep that in mind.  I guess I have been most fortunate. 


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                JJ 3000



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                Re: New Mobo, audio not working.
                « Reply #14 on: September 14, 2008, 02:48:18 AM »
                Let's just hope that he had everything backed up before he had to reinstall.
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