There may be some problem with the case (or "enclosure" as they are sometimes called). Some of the no-name Chinese models can be a bit problematic. Did you buy it empty and fit the HDD yourself? Was it a cheap enclosure? (Answer "Yes"=Big Clue!) You say you have "followed all the instructions from Microsoft", which doesn't actually tell us very much! You didn't bother to tell us what OS you are using either, which makes me think it may be a Microsoft product!! I'll presume that, and ask, did you go to the optimize for reliability/performance dialog in Device Manager and choose reliability?