Good Morning !,
Last night I got through the first step,I deleted all the yahoo stuff I could find,except one IM file that I could not delete,It was late so I turned off my system for the night,fired it up this am and no Yahoo IM bugging to to log in ( this is a good thing !!!) decided to continue with your instructions,got to "name restore point click create/ wait for the restore point to be created then click close", at this place It asks for a restore point ?? Date ?? Ok please bare with me for a moment,back on 8/31
(computer hope forum) I did the restore feature I picked a random date 8/1 or ?? and was able to download spyware doctor,that is also when the Yahoo IM would not go away,and the beginning of more problems,I don't want to mess things up here, so should I type in a date of say 9/13
Thanks
best Victor
PS I got an e-mail from PC tools/S D that they are going to give me a refund within 10 days,My request was not mean or disrespectful,I just laid out the facts by date and time and said my request was justified. Will See !!