I installed Symantec's SystemWorks Premier 2005 (replacing SystemWorks 2001) over the weekend. Everything seemed to be going okay until yesterday afternoon.
For no obvious reason, Outlook Express crashed. I then found that clicking desktop icons did not run those programs.
I restarted, but when the boot reached the point at which the SystemWorks programs were loaded, the system crashed to the BSoD. It did this every time I restarted.
I tried booting to Safe Mode, but, again, nothing would run (I wanted to get to Add-Remove Programs), and the hard drive's light was on continuously.
Finally, after restarting several times, the Ghost component of SystemWorks failed to load properly, and the system did not crash. Regaining control, I used Add-Remove Programs to uninstall SystemWorks. Needless to say, the computer restarted perfectly and appears to be none the worse for wear.
I can't find anything about this in the Symantec knowledge base (natch), and I'm reluctant to pay $30 to actually talk to a tech (though the fee will be waived if Symantec decides the product was at fault).
Anybody out there know anything?
Thanks.