system can't shut down

[san_crazy]

hi friends,

today, I have installed crystal XP along with windows XP installed already. after installation what i got, system is not getting shutdown but restart again whenever I try to shut it down.
this issue started after installation of Crystal XP, I tried after uninstalling it though but the problem still persist.

any suggestion?

[Broni]

System Restore?

[san_crazy]

even system restore is not working.

when I tried to restore it at previous restore point when it was working fine, system restarted and I got error saying

system restore incomplete

I tried other restore points with failure.

even windows could not be started in safe mode.  when I tried so, I saw number of .sys files enlisted on a black screen seemed like there may be problems on .sys files(not sure though).

any guess?

[Broni]

I assume, you can work in Normal Mode...

If so, go Start>Run, type in:
sfc /scannow
Click OK.
Have Windows CD handy.

If that doesn't work, try Windows repair: http://www.michaelstevenstech.com/XPrepairinstall.htm

[patio]

This is a great example of reasons to shy away from "eye candy" programs written for Windows...
Most change system files; are written poorly and or hurt system performance.