I have been trying to play a DVD. I can play CDs just fine, but it's DVDs that are giving me issues. The DVD contains a movie (it's a regular DVD, not one that was burned from a computer).
When I try to play it using Media Player, I receive a message that I do not have a decoder installed. It routed me to the Windows website, and from there it ran a test on my laptop to see what was installed. It told me the decoder was already there. ??
If I try to play the movie using Real Player, I get an error message that says I need the decoder, and it brings me to the Real Player site to d/l it. Once I get there I get an error message that says I need DVD software.
I have an HP Pavilion DV4000 laptop with 1 gig of RAM running Windows XP Home. I'm not sure what other info you need.
Thank you for your help!