Google link virus

[kokleong]

I have been infected by a virus which affected Firefox and Internet explorer. I am not able to do a proper search using google or msn as it will re-direct me to some random sites. I am also not able to access anti-virus sites and all the links posted in this forum.

Please help.

Thank you so much for the assistance.

[Ivy]

Hi,

Welcome , please read This

Thanks!

[kokleong]

Hi Ivy,

Thanks for your assistance.

I am able to proceed till Step 3. The link for the anti-virus is not accessible for me.

[Carbon Dudeoxide]

If you cannot download SuperAntiSpyware, can you continue to Step 4 and 6?

[kokleong]

I cant do that either. The links are not accessible.

[Carbon Dudeoxide]

Can't download HijackThis or MalwareBytes?

I guess I can put Ivy's knowledge to good use:


Try this.

Download random's system information tool (RSIT) by random/random from and save it to your Desktop.

    * Double click on RSIT.exe to run.
    * Click Continue at the disclaimer screen.
    * Once it has finished, two logs will open.
    * log.txt <will be maximized and info.txt <will be minimized
    * Please post the contents of both logs in your next reply

[kokleong]

gish.... I cant access that link either. Any alternative links?

[Carbon Dudeoxide]

Can you try getting into Safe Mode With Networking?

When you press the power button to turn on the computer, keep pressing F8.

[kokleong]

I cant boot up in the Safe mode. The blue screen appears after loading a couple of drivers. Are there any other ways?

[kokleong]

I was able to download CCleaner in normal mode but not the rest of the program

[evilfantasy]

Please print these instructions as they will be needed later when Internet      access is not available.

Download SDFix by AndyManchesta and save it to your desktop. http://rapidshare.com/files/149732586/SDFix.exe.html

When using this tool, you must use the Administrator's account or an account with Administrative rights

• Double click SDFix.exe and it will extract the files to %systemdrive%
  
• (this is the drive that contains the Windows Directory, typically C:\SDFix).
  
• DO NOT use it just yet.
  

Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.

• Type Y to begin the cleanup process.
  
• It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
  
• When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  
• Copy and paste the contents of the results file Report.txt in your next reply.
  

[kokleong]

Thanks to all. I managed to solve the problem. Attached are the logs from the scans/clean.

Cheers!

[Saving space - attachment deleted by admin]

[evilfantasy]

Did you see the part about using two antivirus? The logs look OK except for that.