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Author Topic: not sure about antivirus programs  (Read 2959 times)

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lisashomeoffice

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    not sure about antivirus programs
    « on: October 24, 2008, 01:44:24 AM »
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    I have Computer Associates Internet Security Suite & have found it to be a real nuisance. I had to reinstall to take care of some problems. You won't believe it. I can't get rid of it! It stays on the computer even if it doesn't show up in ADD/REMOVE. I have gone to the forum for this particular software and it seems like everyone that has it has an ongoing problem with it,too. I tried to uninstall it with their uninstaller download (that is the only way you can do it) and when I try to reinstall I am given all sorts of error messages saying that there is another program that is conflicting with it. I don't have another security, antispyware, spam, and so on. I've given up with this program. It is real good when it is working;however, when there are problems and you have to uninstall it to reinstall it, it is difficult to get it up and going again. Does anyone use this program? I'd be curious to see if there is anyone that has had the same problem. It doesn't look like I am going to get it up and going again (and I really don't care anymore)so I will probably be in the market for a comparable program that doesn't have these complications. I don't mind paying for a program within reason;however, I am looking for one that is similar. One with real good protection and one that isn't as difficult as CAISS to uninstall/reinstall. Norton is out of the question. It takes up too much room. Thanks

    evilfantasy

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    Re: not sure about antivirus programs
    « Reply #1 on: October 24, 2008, 04:44:13 PM »
    You will need to get rid of CA before another antivirus will work correctly. Send CA an email or contact the CA support so they can help you get it completely off of the computer.