My Compaq Presario SR1603WM wont connect to the internet! Help!

[forgottin89]

I have a Compaq Presario SR1603WM...
I use DSL
No recent changes have been done to the computer...
I took it apart and reseated everything...
still not working...
I connect to the internet and it says connected but when I open a website is says
searching for site then an IP address
Then says the page cannont be displayed
Doesn't work with any other web browsers
Please Help!

[Zylstra]

What operating system do you have?

Try the following:
In Vista, press the start menu, and type:
cmd
Right click on "CMD" and click "run with Administrative..."

In XP:
Press Start, and click "Run"
type CMD and press ENTER

Now, in command prompt, type:

ipconfig /release

then

ipconfig /renew

(These are basic troubleshooting steps for network connections)

[forgottin89]

That didn't work I'm using XP
I called my ISP
and they said I could be missing a file
but I have no idea what file it could be
anyone know?

[Zylstra]

Missing a file?

I think they are making stuff up. Still, if they did some diagnostics through you and really did determine that that is the case somehow, you can do the following:

Have your XP CD Ready, go to the Start Menu, and Run. Type:
sfc /scannow
Click OK/Press Enter.

Like I said though, I doubt it will actually work, since there isnt any reason for a missing file to really be related with this issue... but, if they think so, we can prove them wrong here.

[Broni]

Any router involved?
Wired, or wireless connection?
What browser, version? Did you try another browser?
Does "ping" command work?

[fgdn17]

try using this:

http://majorgeeks.com/download4372.html

to fix a possible corrupted TCP/IP stack..

[Broni]

Actually, the above program has two tools included:
- reset TCP/IP
- repair Winsock