Network Card/Driver Issue

[jondunc]

I have a Dell Dimension 4700 running XP Home 2002 SP 2. I am experiencing difficulty with my Intel (R) Pro/100 VE Network Connection. It is currently displaying a yellow exclamation point in device manager. This problem occurred suddenly after a loss in power due to a storm. So far, I have tried the following:

* Uninstalled the driver and reinstalled from within the system.
* Uninstalled the driver and reinstalled Intel (R) Pro/100 VE Desktop Adapter (the Intel site says this contains the necessary driver for the Network Connection).
* Left the "broken" driver installed and used the previously mentioned Desktop Adapter to try and repair it.
* Used system restore to try to bring the system back to its proper state.
* Used Dell Driver Reset Tool  to repair the driver.
* Uninstalled driver and reinstalled Dell driver.
* Uninstalled driver and reinstalled another generic Intel driver.
* Searched this forum for similar problems, and reset the stack and winsock.
* Tried to get more information from ipconfig /all, but all it would say is:
Windows IP Configuration

So far, each step has resulted in the same error: 10, unable to start.

Does anyone have any ideas what I could do to solve this issue? Any help would be greatly appreciated.

[piaaz]

This problem occurred suddenly after a loss in power due to a storm.

You have done all the stuff that I would suggest with the same network card.......since this happened after the storm, it could simply be fact that the NIC is shot ! have you tried any other NIC.

I believe Dell Demension has on-board NIC so you would want to disable the on-board NIC in BIOS before you put a new NIC in it.


Cheers

[jondunc]

Thanks for your reply. Is there a website or tutorial of some sort that could walk me through replacing the NIC?

[whansen02]

any luck yet???
Have you contacted Dell tech support for their services?
I use HP, but I've received valuable support from them, so Dell would probably be a good resource for support as well.
Will

[jondunc]

I did contact Dell, but they wanted $40 just to talk to me since my warranty is expired.  I'm a bit leery of the NIC replacement, so I've chickened out while I plan my next move. Hopefully this is the issue and I can finally get this solved. Thanks to everyone here for their help.

[soybean]

Here are several references that should be helpful:
How To Install Desktop PC NICs
Installing a NIC Step by Step
Install & Configure a Network Card

[whansen02]

I did contact Dell, but they wanted $40 just to talk to me since my warranty is expired.  I'm a bit leery of the NIC replacement, so I've chickened out while I plan my next move. Hopefully this is the issue and I can finally get this solved. Thanks to everyone here for their help.

Sorry to hear they wanted $40 just to talk to you because of the warranty being expired. I sure don't like the sounds of that.

[soybean]

whansen02, I believe this party ended about 5 1/2 months ago.