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Author Topic: Could you check my logs and see if everything is clear on my system?  (Read 3134 times)

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EnVy

  • Guest
I have had problems with my computer since buying it from a friend. I do have System Suite 8 (Avanquest) security software and it has (I thought!) removed alot of spyware, adware, and a couple of Trojans that were apparently already on it! But within the past month I started recieving notification of Port Scan attempts from my firewall; they were all blocked. A couple of weeks ago my husband was on the computer and when I logged on the next day their was this Spyware threat balloon that kept popping up on my task bar, the desktop background had been changed (saying spyware threat had been detected on my computer and to click link for full system scan, which I DID NOT do!) Also kept getting these windows popping up on my desktop saying WinSec Alert: Trojan Found or Spyware found and would give various names of these Viruses. Also anytime I would go online a pop up would re-route me to a (bogus) WinSec Update site, trying to get me 2 download and/or buy their product. I of course did NONE of the requests, but I could NOT get rid of this crap on my computer; ran full virus & spyware scans with System Suite, and even downloaded Windows Live one care and ran full scan with it several times (it picked up a couple of things and supposedly quarentined them). No luck until today that is, I found your site and did all of the steps recommended by "Evil". My computer background is back to normal, no more annoying balloons, pop-ups etc. I just want to make sure that everything really is "Clean". Here are the logs as requested, if there is anything else I need to do to ensure that my computer is FINALLY clean and clear please let me know. You have already been so much help, all I can say is THANK YOU , THANK YOU, THANK YOU!!

[Saving space - attachment deleted by admin]

CBMatt

  • Mod & Malware Specialist


  • Prodigy

  • Sad and lonely...and loving every minute of it.
  • Thanked: 167
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  • Experience: Experienced
  • OS: Windows 7
Re: Could you check my logs and see if everything is clear on my system?
« Reply #1 on: December 10, 2008, 09:35:51 PM »
Sorry for the delayed response; we're usually very busy here.  If you would still like help, try the following...

Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

Link #1
Link #2

**Note:  It is important that it is saved directly to your Desktop

Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
 
Double click combofix.exe & follow the prompts.

For Windows XP Systems install the Recovery Console:

- If you are using Windows XP and do not already have the Recovery Console installed, please ensure your Internet connection is active (if possible) and click Yes.
- If for some reason your Internet is not working click No.
- If you are not using Windows XP, you will not be prompted.
- When prompted to accept the EULA click OK.
- Accept Microsoft's EULA (Click Yes).
- When you are told that the RC is installed correctly click YES to continue scanning for malware.

When finished ComboFix will produce a log for you.
Post the ComboFix log and a new HijackThis log in your next reply.

Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.
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