Hi,
My PC was hit by a major attack yesterday eve (02/12/08 18:18 UK time). After which my PC when booted started to restart Windows explorer continuously.
After running an AVG 8.0 scan (command line only) I've manage to contain a large number of the trojans but they are still in the system including backdoor ones too.
Windows explorer is now okay as far as I know but the problems I have are as follows:
1. Firefox, IE browser hijacks - cannot access any antispyware software sites directly, forums etc. Get page not found or keeps on sending me to adware sites etc. But managed to get to this one indirectly...
2. Can only run in safemode with networking connection (as i am now). If I go to normal mode, it works but as soon as I connect my Internet, the PC reboots by itself whilst I am logged on.
3. I cannot install superantispyware, malwarebytes etc. I am being stopped by the infections from being able to install them. For example, with SAS, I get Windows encountered a problem while trying to install error ...
4. I cannot remove some programs which are part of this attack using Add/Remove programs e.g. Mirar (which installed a toolbar on my IE 7 browser).
5. I cannot download easily any programs that might help me due to point (1). I have tried installing a number of programs which I have managed from filehippo.com - none of them have had a huge effect e.g. A2squared is an antispyware program - it found problems I 'fixed' them but to no avail.
I have tried everything but I need HELP please...
Hardware - HP Pavilion, 2Gb RAM, 1.79Ghz (AMD Sempron 3000+)
OS - Windows XP Home Edition Service Pack 3
Browsers - FF (3.0.4), IE 7
AV - AVG 8.0 antivirus
IObit Windows Care v3
Windows Firewall
Windows Defender
I attach a HijackThis log for reference as I cannot get any other info.
Please tell me what I need to do and how I can address this huge problem - something I have never experienced at this scale before.
Many thx in advance for ANY help that you can give .........
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