Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Unable To download any programs  (Read 26663 times)

0 Members and 1 Guest are viewing this topic.

jlove611

    Topic Starter


    Rookie

    Unable To download any programs
    « on: December 06, 2008, 06:44:30 AM »
    Hello, I am new to the forum.  I am currently running Windows XP (a legal version) on an IBM thinkpad laptop.  For the last couple of weeks I have been unable to download anything from the internet including java updates, microsoft updates etc.  Thought my AVG was corrupt so I uninstalled it because I couldn't do an update and am even unable to reinstall that. 

    I have adaware and the report comes back clean.

    I have tried to download various malware programs and can not.  IE is version 7. 

    Any help would be appreciated.

    Thanks.

    Carbon Dudeoxide

    • Global Moderator

    • Mastermind
    • Thanked: 169
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Experience: Guru
    • OS: Mac OS
    Re: Unable To download any programs
    « Reply #1 on: December 06, 2008, 06:55:50 AM »
    Is it only Microsoft and Java Updates? Other downloads work?

    What is the exact error message?

    Have you performed a full system scan?

    jlove611

      Topic Starter


      Rookie

      Re: Unable To download any programs
      « Reply #2 on: December 06, 2008, 06:57:40 AM »
      Here is the Hijack this file:

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 8:55:22 AM, on 12/6/2008
      Platform: Windows XP SP3 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.6000.16735)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\ibmpmsvc.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
      C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
      C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
      C:\WINDOWS\system32\lxddcoms.exe
      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
      C:\WINDOWS\System32\QCONSVC.EXE
      C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
      C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\System32\TPHDEXLG.EXE
      C:\WINDOWS\system32\TpKmpSVC.exe
      C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      C:\WINDOWS\system32\TpShocks.exe
      C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
      C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
      C:\WINDOWS\system32\dla\tfswctrl.exe
      C:\IBMTOOLS\UTILS\ibmprc.exe
      C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
      C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
      C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
      C:\WINDOWS\system32\RunDll32.exe
      C:\WINDOWS\system32\rundll32.exe
      C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
      C:\WINDOWS\system32\TpScrLk.exe
      C:\Program Files\SpiralFrog\Spiralfrog.exe
      C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
      C:\Program Files\Lexmark 2500 Series\lxddmon.exe
      C:\Program Files\Lexmark 2500 Series\lxddamon.exe
      C:\Program Files\tunebite\tunebite.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Digital Line Detect\DLG.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Documents and Settings\james\Desktop\HiJackThis.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
      O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
      O2 - BHO: (no name) - {B6487D87-FB72-4437-82D8-089FE2873BD8} - C:\WINDOWS\system32\ddcAtsQk.dll (file missing)
      O2 - BHO: (no name) - {F0677CB7-9B00-4431-9303-CD441EFABAE8} - C:\WINDOWS\system32\jkkICuur.dll (file missing)
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
      O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
      O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
      O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
      O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
      O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
      O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
      O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
      O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
      O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
      O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
      O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
      O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
      O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
      O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
      O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
      O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
      O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
      O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
      O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
      O4 - HKLM\..\Run: [Gtwatch] C:\WINDOWS\gtwatch.exe
      O4 - HKLM\..\Run: [SpiralFrog] C:\Program Files\SpiralFrog\Spiralfrog.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
      O4 - HKLM\..\Run: [BMa7c69540] Rundll32.exe "C:\WINDOWS\system32\vvkckyrf.dll",s
      O4 - HKLM\..\Run: [lxddmon.exe] "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"
      O4 - HKLM\..\Run: [lxddamon] "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"
      O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - HKCU\..\Run: [tunebite.exe] C:\Program Files\tunebite\tunebite.exe -tray
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKUS\S-1-5-18\..\RunOnce: [configmsi] cmd /c "rmdir /q C:\config.msi" (User 'SYSTEM')
      O4 - HKUS\S-1-5-18\..\RunOnce: [supportdir] cmd /c "rmdir /q /s "C:\WINDOWS\TEMP\{DC78AACC-D3E4-4D92-95E8-42AFD802B8DB}"" (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [configmsi] cmd /c "rmdir /q C:\config.msi" (User 'Default user')
      O4 - Global Startup: Digital Line Detect.lnk = ?
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
      O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
      O11 - Options group: [JAVA_IBM] Java (IBM)
      O15 - Trusted Zone: http://a248.e.akamai.net
      O15 - Trusted Zone: http://kb.bitdefender.com
      O15 - Trusted Zone: http://*.bitdefender.com
      O15 - Trusted Zone: http://ssl-hints.netflame.cc
      O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
      O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
      O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=19588
      O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://1800conference.webex.com/client/T25L/webex/ieatgpc.cab
      O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nrc.local
      O17 - HKLM\Software\..\Telephony: DomainName = nrc.local
      O17 - HKLM\System\CCS\Services\Tcpip\..\{C7328E2F-1030-41E2-9431-439AC51EB439}: NameServer = 172.19.255.200
      O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nrc.local
      O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
      O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
      O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
      O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
      O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxddserv.exe
      O23 - Service: lxdd_device -   - C:\WINDOWS\system32\lxddcoms.exe
      O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
      O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
      O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
      O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
      O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
      O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
      O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
      O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
      O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

      --
      End of file - 11302 bytes

      jlove611

        Topic Starter


        Rookie

        Re: Unable To download any programs
        « Reply #3 on: December 06, 2008, 06:58:52 AM »
        It is all programs.  It gets to the end of the download and the message states that the file is corrupt. 

        jlove611

          Topic Starter


          Rookie

          Re: Unable To download any programs
          « Reply #4 on: December 06, 2008, 08:40:17 AM »
          More info. on my issue.

          Whne downloading Java i received this error message:

          Error  1330 .  A file that is required cannot be installed because the cabinet file c:\WINDOWS\installer\MSI85.tmp has an invalid digital signature.  This may indicate that the cabinet file is corrupt .

          AVG download gave me this message:

          Extraction failed.  File is corrupt


          Thank you.

          evilfantasy

          • Malware Removal Specialist
          • Moderator


          • Genius
          • Calm like a bomb
          • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: Unable To download any programs
          « Reply #5 on: December 06, 2008, 04:34:06 PM »
          Hello jlove611.

          Open HijackThis and select Do a system scan only.

          Place a check mark next to the following entries: (if there)

          - O2 - BHO: (no name) - {B6487D87-FB72-4437-82D8-089FE2873BD8} - C:\WINDOWS\system32\ddcAtsQk.dll (file missing)
          - O2 - BHO: (no name) - {F0677CB7-9B00-4431-9303-CD441EFABAE8} - C:\WINDOWS\system32\jkkICuur.dll (file missing)
          - O4 - HKLM\..\Run: [BMa7c69540] Rundll32.exe "C:\WINDOWS\system32\vvkckyrf.dll",s
          - O4 - HKUS\S-1-5-18\..\RunOnce: [configmsi] cmd /c "rmdir /q C:\config.msi" (User 'SYSTEM')
          - O4 - HKUS\S-1-5-18\..\RunOnce: [supportdir] cmd /c "rmdir /q /s "C:\WINDOWS\TEMP\{DC78AACC-D3E4-4D92-95E8-42AFD802B8DB}"" (User 'SYSTEM')
          - O4 - HKUS\.DEFAULT\..\RunOnce: [configmsi] cmd /c "rmdir /q C:\config.msi" (User 'Default user')


          Important: Close all windows except for HijackThis and then click Fix checked.

          Exit HijackThis.

          ----------

          Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

          Go to Start > Run and type notepad.exe then click OK

          Copy and paste the below into Notepad and save as fixme.reg to Your Desktop

          Code: [Select]
          REGEDIT4

          [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
          "BMa7c69540"=-

          Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry.

          Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work.

          Delete the fixme.reg from the Desktop.

          ----------

          Show Hidden Files and Folders

          1. Open My Computer
          2. Click on Tools, Folder Options
          3. Click on the View tab
          4. Under the Hidden Files and Folders section, select "Show Hidden Files and Folders"
          5. Click OK

          Find CONFIG.MSI folder Using My Computer

          1. Open My Computer
          2. Double-click on Drive C (or whatever drive Windows is installed on)
          3. Look for the MSCONFIG.MSI folder (it should be a faded folder since its hidden)
          4. Right-click on the MSCONFIG.MSI folder and choose Delete
          5. Click Yes to confirm deletion of the folder and files
          6. Close the My Computer window

          ----------

          Before you begin the SDFix instructions you should copy these instructions in a Notepad file and save them to your desktop or print them for easy reference. Much of SDFix will be done in Safe mode and you will be unable to access this web page after booting into Safe mode.

          Download SDFix by AndyManchesta and save it to your desktop.

          When using this tool, you must use the Administrator's account or an account with Administrative rights

          • Double click SDFix.exe and it will extract the files to %systemdrive%
          • (this is the drive that contains the Windows Directory, typically C:\SDFix).
          • DO NOT use it just yet.
          Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

          Open the SDFix folder and double click RunThis.bat to start the script.
          • Type Y to begin the cleanup process.
          • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
          • Press any Key and it will restart the PC.
          • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
          • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
          • Copy and paste the contents of the results file Report.txt in your next reply.

          jlove611

            Topic Starter


            Rookie

            Re: Unable To download any programs
            « Reply #6 on: December 09, 2008, 09:40:39 AM »
            I am down to the Find Config.ms portion of the fix.  I can not find the file after checking the show hidden files.  The closest file I have with that name is Config.sys.  Please advise.

            evilfantasy

            • Malware Removal Specialist
            • Moderator


            • Genius
            • Calm like a bomb
            • Thanked: 493
            • Experience: Experienced
            • OS: Windows 11
            Re: Unable To download any programs
            « Reply #7 on: December 09, 2008, 10:44:31 AM »
            Just skip that part.

            jlove611

              Topic Starter


              Rookie

              Re: Unable To download any programs
              « Reply #8 on: December 10, 2008, 01:04:50 PM »
              Here is the Report.txt file:

              Checking Files :

              No Trojan Files Found




              Folder C:\Temp\abW9 - Removed
              Folder C:\Temp\sanR24 - Removed


              Removing Temp Files

              ADS Check :
               


                                               Final Check :

              catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
              Rootkit scan 2008-12-10 14:58:24
              Windows 5.1.2600 Service Pack 3 NTFS

              scanning hidden processes ...

              scanning hidden services & system hive ...

              scanning hidden registry entries ...

              [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{2DA174C0-5604-314B-2190-0A9142E1B9B9}]
              "oafgmooenoakpoongcccppgnplekec"=hex:64,61,66,6d,70,6a,6d,61,00,70
              "oajhaekmiedmlgejgndajgakcnjlgm"=hex:6a,61,70,6c,6c,65,65,67,6c,70,69,6e,67,61,6c,6e,6f,62,6f,6e,00,..
              "nadhcaipiilbpnjloccgenmdfglm"=hex:6b,61,67,6d,67,6a,6c,62,68,6c,65,68,6c,64,6f,66,63,64,6d,63,64,..
              [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{E57D2EE1-9ABE-C2FB-747B-37B646C28875}]
              "iaeehhlobjnmhmbpjn"=hex:6b,61,6e,62,70,61,6b,6b,69,6d,67,6b,6d,6c,69,6b,6b,68,67,70,67,..
              "hakdbdjjaiadedbf"=hex:69,61,61,63,62,64,64,66,6e,6e,64,67,64,6c,66,62,70,64,00,00

              scanning hidden files ...

              scan completed successfully
              hidden processes: 0
              hidden services: 0
              hidden files: 0


              Remaining Services :




              Authorized Application Key Export:

              [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
              "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
              "C:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe"="C:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe"="C:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\IBM\\Updater\\ucsmb.exe"="C:\\Program Files\\IBM\\Updater\\ucsmb.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
              "C:\\Program Files\\NET6\\net6vpn.exe"="C:\\Program Files\\NET6\\net6vpn.exe:*:Enabled:Citrix Secure Access Agent"
              "C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe:*:Enabled:Device Monitor Application"
              "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
              "C:\\Program Files\\Lexmark 2500 Series\\App4R.exe"="C:\\Program Files\\Lexmark 2500 Series\\App4R.exe:*:Enabled:Printing Application"
              "C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe:*:Enabled: "
              "C:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe:*:Enabled: "

              [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
              "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
              "C:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe"="C:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe"="C:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\IBM\\Updater\\ucsmb.exe"="C:\\Program Files\\IBM\\Updater\\ucsmb.exe:*:Enabled:IBM Update Connector"
              "D:\\SETUP.EXE"="D:\\SETUP.EXE:*:Enabled:Setup"
              "C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
              "C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
              "C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
              "C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
              "C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc.exe"
              "C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
              "C:\\WINDOWS\\system32\\lxddcoms.exe"="C:\\WINDOWS\\system32\\lxddcoms.exe:*:Enabled:Lexmark Communications System"
              "C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe:*:Enabled:Lexmark Device Monitor"
              "C:\\Program Files\\Lexmark 2500 Series\\App4R.exe"="C:\\Program Files\\Lexmark 2500 Series\\App4R.exe:*:Enabled:Printing Application"
              "C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddpswx.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddpswx.exe:*:Enabled: "
              "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
              "C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe:*:Enabled: "
              "C:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe:*:Enabled: "

              Remaining Files :



              Files with Hidden Attributes :

              Wed 29 Aug 2007         3,254 A..H. --- "C:\Program Files\SpiralFrog\BIT18D.tmp"
              Wed 29 Aug 2007         3,254 ...H. --- "C:\Program Files\SpiralFrog\BITA.tmp"
              Wed 29 Aug 2007         3,254 ...H. --- "C:\Program Files\SpiralFrog\BITD.tmp"
              Wed 29 Aug 2007         3,254 ...H. --- "C:\Program Files\SpiralFrog\BITE.tmp"
              Mon 28 Jan 2008     1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
              Mon 28 Jan 2008     5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
              Mon 28 Jan 2008     2,097,488 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
              Wed 19 Sep 2007         4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
              Wed 19 Sep 2007             0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
              Thu 15 May 2003        43,008 ...H. --- "C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe"
              Thu 23 Oct 2008       118,272 A..H. --- "C:\Documents and Settings\james\Desktop\Copy of Files for Home\Vegas Night\VEGAS NIGHT 2009\~WRL0005.tmp"
              Wed 13 Dec 2006       121,856 A..H. --- "C:\Documents and Settings\james\Desktop\Copy of Files for Home\Vegas Night\VEGAS NIGHT 2007\Underwriting - Generic\~WRL0002.tmp"

              Finished!


              evilfantasy

              • Malware Removal Specialist
              • Moderator


              • Genius
              • Calm like a bomb
              • Thanked: 493
              • Experience: Experienced
              • OS: Windows 11
              Re: Unable To download any programs
              « Reply #9 on: December 10, 2008, 05:27:05 PM »
              Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

              Link #1
              Link #2

              **Note:  It is important that it is saved directly to your Desktop

              Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

              Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
               
              Double click combofix.exe & follow the prompts.

              For Windows XP Systems install the Recovery Console:

              - If you are using Windows XP and do not already have the Recovery Console installed, please ensure your Internet connection is active (if possible) and click Yes.
              - If for some reason your Internet is not working click No.
              - If you are not using Windows XP, you will not be prompted.
              - When prompted to accept the EULA click OK.
              - Accept Microsoft's EULA (Click Yes).
              - When you are told that the RC is installed correctly click YES to continue scanning for malware.

              When finished ComboFix will produce a log for you.
              Post the ComboFix log and a new HijackThis log in your next reply.

              Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

              Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

              jlove611

                Topic Starter


                Rookie

                Re: Unable To download any programs
                « Reply #10 on: December 14, 2008, 03:57:15 PM »
                When running ComboFix from the desktop, I received the following message:

                Some installation files are corrupt. 
                Please download a fresh copy and retry the installation.

                When running Combofix, ie and virus protection are disabled.

                Thoughts?

                evilfantasy

                • Malware Removal Specialist
                • Moderator


                • Genius
                • Calm like a bomb
                • Thanked: 493
                • Experience: Experienced
                • OS: Windows 11
                Re: Unable To download any programs
                « Reply #11 on: December 14, 2008, 04:25:28 PM »
                Download Malwarebytes' Anti-Malware (MBAM)

                • Double-click mbam-setup.exe and follow the prompts to install the program.
                • At the end, be sure a checkmark is placed next to the following:
                  • Update Malwarebytes' Anti-Malware
                  • Launch Malwarebytes' Anti-Malware
                  • Then click Finish.
                  • If an update is found, it will download and install the latest version.
                  • Once the program has loaded, select Perform quick scan, then click Scan.
                  • When the scan is complete, click OK, then Show Results to view the results.
                  • Be sure that everything is checked, and click Remove Selected.
                  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
                  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
                  • Copy and Paste the entire report in your next reply.
                  Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

                  jlove611

                    Topic Starter


                    Rookie

                    Re: Unable To download any programs
                    « Reply #12 on: December 15, 2008, 11:02:54 AM »
                    Log File From MalwareBytes Anti-Malware:

                    Malwarebytes' Anti-Malware 1.31
                    Database version: 1456
                    Windows 5.1.2600 Service Pack 3

                    12/15/2008 1:02:24 PM
                    mbam-log-2008-12-15 (13-02-24).txt

                    Scan type: Quick Scan
                    Objects scanned: 81350
                    Time elapsed: 12 minute(s), 49 second(s)

                    Memory Processes Infected: 0
                    Memory Modules Infected: 0
                    Registry Keys Infected: 1
                    Registry Values Infected: 1
                    Registry Data Items Infected: 0
                    Folders Infected: 1
                    Files Infected: 8

                    Memory Processes Infected:
                    (No malicious items detected)

                    Memory Modules Infected:
                    (No malicious items detected)

                    Registry Keys Infected:
                    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

                    Registry Values Infected:
                    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{f50b3f5e-856e-4757-9bb1-b35d46ca7719} (Trojan.Vundo) -> Quarantined and deleted successfully.

                    Registry Data Items Infected:
                    (No malicious items detected)

                    Folders Infected:
                    C:\WINDOWS\system32\iDlo01 (Trojan.Downloader) -> Quarantined and deleted successfully.

                    Files Infected:
                    C:\WINDOWS\system32\opnMcaAP.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\Documents and Settings\james\Local Settings\Temp\winvsnet.exe (Rogue.AntiSpyMaster) -> Quarantined and deleted successfully.
                    C:\WINDOWS\Downloaded Program Files\atmgr.exe (Trojan.Agent) -> Quarantined and deleted successfully.
                    C:\WINDOWS\pskt.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\WINDOWS\BMa7c69540.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\WINDOWS\BMa7c69540.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\Documents and Settings\james\Local Settings\Temp\rasesnet.exe (Trojan.Agent) -> Quarantined and deleted successfully.

                    evilfantasy

                    • Malware Removal Specialist
                    • Moderator


                    • Genius
                    • Calm like a bomb
                    • Thanked: 493
                    • Experience: Experienced
                    • OS: Windows 11
                    Re: Unable To download any programs
                    « Reply #13 on: December 15, 2008, 11:06:45 AM »
                    Download random's system information tool (RSIT) by random/random from and save it to your Desktop.

                    • Double click on RSIT.exe to run.
                    • Click Continue at the disclaimer screen.
                    • Once it has finished, two logs will open.
                    • log.txt <will be maximized and info.txt <will be minimized
                    • Please post the contents of both logs in the next reply.

                    jlove611

                      Topic Starter


                      Rookie

                      Re: Unable To download any programs
                      « Reply #14 on: December 15, 2008, 11:19:23 AM »
                      Log Txt from RSIT: posting in two comments due to exceeding 20,000 characters

                      Logfile of random's system information tool 1.04 (written by random/random)
                      Run by james at 2008-12-15 13:20:04
                      Microsoft Windows XP Professional Service Pack 3
                      System drive C: has 16 GB (48%) free of 33 GB
                      Total RAM: 1023 MB (55% free)

                      Logfile of Trend Micro HijackThis v2.0.2
                      Scan saved at 13:20, on 2008-12-15
                      Platform: Windows XP SP3 (WinNT 5.01.2600)
                      MSIE: Internet Explorer v7.00 (7.00.6000.16762)
                      Boot mode: Normal

                      Running processes:
                      C:\WINDOWS\System32\smss.exe
                      C:\WINDOWS\system32\winlogon.exe
                      C:\WINDOWS\system32\services.exe
                      C:\WINDOWS\system32\lsass.exe
                      C:\WINDOWS\system32\ibmpmsvc.exe
                      C:\WINDOWS\system32\Ati2evxx.exe
                      C:\WINDOWS\system32\svchost.exe
                      C:\WINDOWS\System32\svchost.exe
                      C:\WINDOWS\system32\svchost.exe
                      C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
                      C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
                      C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
                      C:\WINDOWS\system32\spoolsv.exe
                      C:\WINDOWS\system32\Ati2evxx.exe
                      C:\WINDOWS\Explorer.EXE
                      C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
                      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                      C:\WINDOWS\system32\TpShocks.exe
                      C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
                      C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
                      C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
                      C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
                      C:\WINDOWS\system32\dla\tfswctrl.exe
                      C:\IBMTOOLS\UTILS\ibmprc.exe
                      C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
                      C:\WINDOWS\system32\RunDll32.exe
                      C:\WINDOWS\system32\rundll32.exe
                      C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
                      C:\WINDOWS\system32\TpScrLk.exe
                      C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
                      C:\Program Files\Lexmark 2500 Series\lxddamon.exe
                      C:\WINDOWS\system32\ctfmon.exe
                      C:\Program Files\Digital Line Detect\DLG.exe
                      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                      C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
                      C:\WINDOWS\system32\lxddcoms.exe
                      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
                      C:\WINDOWS\System32\QCONSVC.EXE
                      C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
                      C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
                      C:\WINDOWS\System32\svchost.exe
                      C:\WINDOWS\System32\TPHDEXLG.EXE
                      C:\WINDOWS\system32\TpKmpSVC.exe
                      C:\WINDOWS\System32\svchost.exe
                      C:\Program Files\Internet Explorer\iexplore.exe
                      C:\Documents and Settings\james\Desktop\RSIT.exe
                      C:\Documents and Settings\james\Desktop\james.exe

                      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
                      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
                      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
                      O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
                      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
                      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
                      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
                      O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
                      O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
                      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                      O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
                      O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
                      O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
                      O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
                      O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
                      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
                      O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
                      O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
                      O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
                      O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
                      O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
                      O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
                      O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
                      O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
                      O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
                      O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
                      O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
                      O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
                      O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
                      O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
                      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
                      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
                      O4 - HKLM\..\Run: [lxddmon.exe] "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"
                      O4 - HKLM\..\Run: [lxddamon] "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"
                      O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
                      O4 - HKCU\..\Run: [tunebite.exe] C:\Program Files\tunebite\tunebite.exe -tray
                      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
                      O4 - Global Startup: Digital Line Detect.lnk = ?
                      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
                      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
                      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
                      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
                      O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
                      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                      O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
                      O11 - Options group: [JAVA_IBM] Java (IBM)
                      O15 - Trusted Zone: http://a248.e.akamai.net
                      O15 - Trusted Zone: http://kb.bitdefender.com
                      O15 - Trusted Zone: http://*.bitdefender.com
                      O15 - Trusted Zone: http://ssl-hints.netflame.cc
                      O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
                      O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
                      O16 - DPF: {7E0FDFBB-87D4-43A1-9AD4-41F0EA8AFF7B} (Net6Launcher Class) - https://access.grcarc.org/net6helper.cab
                      O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=19588
                      O16 - DPF: {B2DCBF69-EF93-4252-BBC7-BD870EBD9EDE} (Siebel High Interactivity Framework) - https://casemanagement.dstip.redcross.org/service/18372/applets/SiebelAx_HI_Client.cab
                      O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://1800conference.webex.com/client/T25L/webex/ieatgpc.cab
                      O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nrc.local
                      O17 - HKLM\Software\..\Telephony: DomainName = nrc.local
                      O17 - HKLM\System\CCS\Services\Tcpip\..\{C7328E2F-1030-41E2-9431-439AC51EB439}: NameServer = 172.19.255.200
                      O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nrc.local
                      O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
                      O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                      O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
                      O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
                      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
                      O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
                      O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
                      O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxddserv.exe
                      O23 - Service: lxdd_device -   - C:\WINDOWS\system32\lxddcoms.exe
                      O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
                      O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
                      O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
                      O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
                      O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
                      O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
                      O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
                      O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
                      O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

                      --