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Author Topic: Unable To download any programs  (Read 26626 times)

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jlove611

    Topic Starter


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    Unable To download any programs
    « on: December 06, 2008, 06:44:30 AM »
    Hello, I am new to the forum.  I am currently running Windows XP (a legal version) on an IBM thinkpad laptop.  For the last couple of weeks I have been unable to download anything from the internet including java updates, microsoft updates etc.  Thought my AVG was corrupt so I uninstalled it because I couldn't do an update and am even unable to reinstall that. 

    I have adaware and the report comes back clean.

    I have tried to download various malware programs and can not.  IE is version 7. 

    Any help would be appreciated.

    Thanks.

    Carbon Dudeoxide

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    Re: Unable To download any programs
    « Reply #1 on: December 06, 2008, 06:55:50 AM »
    Is it only Microsoft and Java Updates? Other downloads work?

    What is the exact error message?

    Have you performed a full system scan?

    jlove611

      Topic Starter


      Rookie

      Re: Unable To download any programs
      « Reply #2 on: December 06, 2008, 06:57:40 AM »
      Here is the Hijack this file:

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 8:55:22 AM, on 12/6/2008
      Platform: Windows XP SP3 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.6000.16735)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\ibmpmsvc.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
      C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
      C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
      C:\WINDOWS\system32\lxddcoms.exe
      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
      C:\WINDOWS\System32\QCONSVC.EXE
      C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
      C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\System32\TPHDEXLG.EXE
      C:\WINDOWS\system32\TpKmpSVC.exe
      C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      C:\WINDOWS\system32\TpShocks.exe
      C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
      C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
      C:\WINDOWS\system32\dla\tfswctrl.exe
      C:\IBMTOOLS\UTILS\ibmprc.exe
      C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
      C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
      C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
      C:\WINDOWS\system32\RunDll32.exe
      C:\WINDOWS\system32\rundll32.exe
      C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
      C:\WINDOWS\system32\TpScrLk.exe
      C:\Program Files\SpiralFrog\Spiralfrog.exe
      C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
      C:\Program Files\Lexmark 2500 Series\lxddmon.exe
      C:\Program Files\Lexmark 2500 Series\lxddamon.exe
      C:\Program Files\tunebite\tunebite.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Digital Line Detect\DLG.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Documents and Settings\james\Desktop\HiJackThis.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
      O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
      O2 - BHO: (no name) - {B6487D87-FB72-4437-82D8-089FE2873BD8} - C:\WINDOWS\system32\ddcAtsQk.dll (file missing)
      O2 - BHO: (no name) - {F0677CB7-9B00-4431-9303-CD441EFABAE8} - C:\WINDOWS\system32\jkkICuur.dll (file missing)
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
      O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
      O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
      O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
      O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
      O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
      O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
      O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
      O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
      O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
      O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
      O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
      O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
      O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
      O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
      O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
      O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
      O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
      O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
      O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
      O4 - HKLM\..\Run: [Gtwatch] C:\WINDOWS\gtwatch.exe
      O4 - HKLM\..\Run: [SpiralFrog] C:\Program Files\SpiralFrog\Spiralfrog.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
      O4 - HKLM\..\Run: [BMa7c69540] Rundll32.exe "C:\WINDOWS\system32\vvkckyrf.dll",s
      O4 - HKLM\..\Run: [lxddmon.exe] "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"
      O4 - HKLM\..\Run: [lxddamon] "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"
      O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - HKCU\..\Run: [tunebite.exe] C:\Program Files\tunebite\tunebite.exe -tray
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKUS\S-1-5-18\..\RunOnce: [configmsi] cmd /c "rmdir /q C:\config.msi" (User 'SYSTEM')
      O4 - HKUS\S-1-5-18\..\RunOnce: [supportdir] cmd /c "rmdir /q /s "C:\WINDOWS\TEMP\{DC78AACC-D3E4-4D92-95E8-42AFD802B8DB}"" (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [configmsi] cmd /c "rmdir /q C:\config.msi" (User 'Default user')
      O4 - Global Startup: Digital Line Detect.lnk = ?
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
      O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
      O11 - Options group: [JAVA_IBM] Java (IBM)
      O15 - Trusted Zone: http://a248.e.akamai.net
      O15 - Trusted Zone: http://kb.bitdefender.com
      O15 - Trusted Zone: http://*.bitdefender.com
      O15 - Trusted Zone: http://ssl-hints.netflame.cc
      O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
      O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
      O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=19588
      O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://1800conference.webex.com/client/T25L/webex/ieatgpc.cab
      O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nrc.local
      O17 - HKLM\Software\..\Telephony: DomainName = nrc.local
      O17 - HKLM\System\CCS\Services\Tcpip\..\{C7328E2F-1030-41E2-9431-439AC51EB439}: NameServer = 172.19.255.200
      O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nrc.local
      O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
      O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
      O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
      O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
      O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxddserv.exe
      O23 - Service: lxdd_device -   - C:\WINDOWS\system32\lxddcoms.exe
      O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
      O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
      O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
      O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
      O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
      O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
      O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
      O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
      O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

      --
      End of file - 11302 bytes

      jlove611

        Topic Starter


        Rookie

        Re: Unable To download any programs
        « Reply #3 on: December 06, 2008, 06:58:52 AM »
        It is all programs.  It gets to the end of the download and the message states that the file is corrupt. 

        jlove611

          Topic Starter


          Rookie

          Re: Unable To download any programs
          « Reply #4 on: December 06, 2008, 08:40:17 AM »
          More info. on my issue.

          Whne downloading Java i received this error message:

          Error  1330 .  A file that is required cannot be installed because the cabinet file c:\WINDOWS\installer\MSI85.tmp has an invalid digital signature.  This may indicate that the cabinet file is corrupt .

          AVG download gave me this message:

          Extraction failed.  File is corrupt


          Thank you.

          evilfantasy

          • Malware Removal Specialist
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          • OS: Windows 11
          Re: Unable To download any programs
          « Reply #5 on: December 06, 2008, 04:34:06 PM »
          Hello jlove611.

          Open HijackThis and select Do a system scan only.

          Place a check mark next to the following entries: (if there)

          - O2 - BHO: (no name) - {B6487D87-FB72-4437-82D8-089FE2873BD8} - C:\WINDOWS\system32\ddcAtsQk.dll (file missing)
          - O2 - BHO: (no name) - {F0677CB7-9B00-4431-9303-CD441EFABAE8} - C:\WINDOWS\system32\jkkICuur.dll (file missing)
          - O4 - HKLM\..\Run: [BMa7c69540] Rundll32.exe "C:\WINDOWS\system32\vvkckyrf.dll",s
          - O4 - HKUS\S-1-5-18\..\RunOnce: [configmsi] cmd /c "rmdir /q C:\config.msi" (User 'SYSTEM')
          - O4 - HKUS\S-1-5-18\..\RunOnce: [supportdir] cmd /c "rmdir /q /s "C:\WINDOWS\TEMP\{DC78AACC-D3E4-4D92-95E8-42AFD802B8DB}"" (User 'SYSTEM')
          - O4 - HKUS\.DEFAULT\..\RunOnce: [configmsi] cmd /c "rmdir /q C:\config.msi" (User 'Default user')


          Important: Close all windows except for HijackThis and then click Fix checked.

          Exit HijackThis.

          ----------

          Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

          Go to Start > Run and type notepad.exe then click OK

          Copy and paste the below into Notepad and save as fixme.reg to Your Desktop

          Code: [Select]
          REGEDIT4

          [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
          "BMa7c69540"=-

          Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry.

          Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work.

          Delete the fixme.reg from the Desktop.

          ----------

          Show Hidden Files and Folders

          1. Open My Computer
          2. Click on Tools, Folder Options
          3. Click on the View tab
          4. Under the Hidden Files and Folders section, select "Show Hidden Files and Folders"
          5. Click OK

          Find CONFIG.MSI folder Using My Computer

          1. Open My Computer
          2. Double-click on Drive C (or whatever drive Windows is installed on)
          3. Look for the MSCONFIG.MSI folder (it should be a faded folder since its hidden)
          4. Right-click on the MSCONFIG.MSI folder and choose Delete
          5. Click Yes to confirm deletion of the folder and files
          6. Close the My Computer window

          ----------

          Before you begin the SDFix instructions you should copy these instructions in a Notepad file and save them to your desktop or print them for easy reference. Much of SDFix will be done in Safe mode and you will be unable to access this web page after booting into Safe mode.

          Download SDFix by AndyManchesta and save it to your desktop.

          When using this tool, you must use the Administrator's account or an account with Administrative rights

          • Double click SDFix.exe and it will extract the files to %systemdrive%
          • (this is the drive that contains the Windows Directory, typically C:\SDFix).
          • DO NOT use it just yet.
          Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

          Open the SDFix folder and double click RunThis.bat to start the script.
          • Type Y to begin the cleanup process.
          • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
          • Press any Key and it will restart the PC.
          • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
          • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
          • Copy and paste the contents of the results file Report.txt in your next reply.

          jlove611

            Topic Starter


            Rookie

            Re: Unable To download any programs
            « Reply #6 on: December 09, 2008, 09:40:39 AM »
            I am down to the Find Config.ms portion of the fix.  I can not find the file after checking the show hidden files.  The closest file I have with that name is Config.sys.  Please advise.

            evilfantasy

            • Malware Removal Specialist
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            Re: Unable To download any programs
            « Reply #7 on: December 09, 2008, 10:44:31 AM »
            Just skip that part.

            jlove611

              Topic Starter


              Rookie

              Re: Unable To download any programs
              « Reply #8 on: December 10, 2008, 01:04:50 PM »
              Here is the Report.txt file:

              Checking Files :

              No Trojan Files Found




              Folder C:\Temp\abW9 - Removed
              Folder C:\Temp\sanR24 - Removed


              Removing Temp Files

              ADS Check :
               


                                               Final Check :

              catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
              Rootkit scan 2008-12-10 14:58:24
              Windows 5.1.2600 Service Pack 3 NTFS

              scanning hidden processes ...

              scanning hidden services & system hive ...

              scanning hidden registry entries ...

              [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{2DA174C0-5604-314B-2190-0A9142E1B9B9}]
              "oafgmooenoakpoongcccppgnplekec"=hex:64,61,66,6d,70,6a,6d,61,00,70
              "oajhaekmiedmlgejgndajgakcnjlgm"=hex:6a,61,70,6c,6c,65,65,67,6c,70,69,6e,67,61,6c,6e,6f,62,6f,6e,00,..
              "nadhcaipiilbpnjloccgenmdfglm"=hex:6b,61,67,6d,67,6a,6c,62,68,6c,65,68,6c,64,6f,66,63,64,6d,63,64,..
              [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{E57D2EE1-9ABE-C2FB-747B-37B646C28875}]
              "iaeehhlobjnmhmbpjn"=hex:6b,61,6e,62,70,61,6b,6b,69,6d,67,6b,6d,6c,69,6b,6b,68,67,70,67,..
              "hakdbdjjaiadedbf"=hex:69,61,61,63,62,64,64,66,6e,6e,64,67,64,6c,66,62,70,64,00,00

              scanning hidden files ...

              scan completed successfully
              hidden processes: 0
              hidden services: 0
              hidden files: 0


              Remaining Services :




              Authorized Application Key Export:

              [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
              "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
              "C:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe"="C:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe"="C:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\IBM\\Updater\\ucsmb.exe"="C:\\Program Files\\IBM\\Updater\\ucsmb.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
              "C:\\Program Files\\NET6\\net6vpn.exe"="C:\\Program Files\\NET6\\net6vpn.exe:*:Enabled:Citrix Secure Access Agent"
              "C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe:*:Enabled:Device Monitor Application"
              "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
              "C:\\Program Files\\Lexmark 2500 Series\\App4R.exe"="C:\\Program Files\\Lexmark 2500 Series\\App4R.exe:*:Enabled:Printing Application"
              "C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe:*:Enabled: "
              "C:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe:*:Enabled: "

              [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
              "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
              "C:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe"="C:\\Program Files\\IBM\\Updater\\jre\\bin\\java.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe"="C:\\Program Files\\IBM\\Updater\\jre\\bin\\javaw.exe:*:Enabled:IBM Update Connector"
              "C:\\Program Files\\IBM\\Updater\\ucsmb.exe"="C:\\Program Files\\IBM\\Updater\\ucsmb.exe:*:Enabled:IBM Update Connector"
              "D:\\SETUP.EXE"="D:\\SETUP.EXE:*:Enabled:Setup"
              "C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
              "C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
              "C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
              "C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
              "C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc.exe"
              "C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
              "C:\\WINDOWS\\system32\\lxddcoms.exe"="C:\\WINDOWS\\system32\\lxddcoms.exe:*:Enabled:Lexmark Communications System"
              "C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe:*:Enabled:Lexmark Device Monitor"
              "C:\\Program Files\\Lexmark 2500 Series\\App4R.exe"="C:\\Program Files\\Lexmark 2500 Series\\App4R.exe:*:Enabled:Printing Application"
              "C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddpswx.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddpswx.exe:*:Enabled: "
              "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
              "C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe:*:Enabled: "
              "C:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddmon.exe:*:Enabled: "

              Remaining Files :



              Files with Hidden Attributes :

              Wed 29 Aug 2007         3,254 A..H. --- "C:\Program Files\SpiralFrog\BIT18D.tmp"
              Wed 29 Aug 2007         3,254 ...H. --- "C:\Program Files\SpiralFrog\BITA.tmp"
              Wed 29 Aug 2007         3,254 ...H. --- "C:\Program Files\SpiralFrog\BITD.tmp"
              Wed 29 Aug 2007         3,254 ...H. --- "C:\Program Files\SpiralFrog\BITE.tmp"
              Mon 28 Jan 2008     1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
              Mon 28 Jan 2008     5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
              Mon 28 Jan 2008     2,097,488 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
              Wed 19 Sep 2007         4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
              Wed 19 Sep 2007             0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
              Thu 15 May 2003        43,008 ...H. --- "C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe"
              Thu 23 Oct 2008       118,272 A..H. --- "C:\Documents and Settings\james\Desktop\Copy of Files for Home\Vegas Night\VEGAS NIGHT 2009\~WRL0005.tmp"
              Wed 13 Dec 2006       121,856 A..H. --- "C:\Documents and Settings\james\Desktop\Copy of Files for Home\Vegas Night\VEGAS NIGHT 2007\Underwriting - Generic\~WRL0002.tmp"

              Finished!


              evilfantasy

              • Malware Removal Specialist
              • Moderator


              • Genius
              • Calm like a bomb
              • Thanked: 493
              • Experience: Experienced
              • OS: Windows 11
              Re: Unable To download any programs
              « Reply #9 on: December 10, 2008, 05:27:05 PM »
              Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

              Link #1
              Link #2

              **Note:  It is important that it is saved directly to your Desktop

              Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

              Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
               
              Double click combofix.exe & follow the prompts.

              For Windows XP Systems install the Recovery Console:

              - If you are using Windows XP and do not already have the Recovery Console installed, please ensure your Internet connection is active (if possible) and click Yes.
              - If for some reason your Internet is not working click No.
              - If you are not using Windows XP, you will not be prompted.
              - When prompted to accept the EULA click OK.
              - Accept Microsoft's EULA (Click Yes).
              - When you are told that the RC is installed correctly click YES to continue scanning for malware.

              When finished ComboFix will produce a log for you.
              Post the ComboFix log and a new HijackThis log in your next reply.

              Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

              Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

              jlove611

                Topic Starter


                Rookie

                Re: Unable To download any programs
                « Reply #10 on: December 14, 2008, 03:57:15 PM »
                When running ComboFix from the desktop, I received the following message:

                Some installation files are corrupt. 
                Please download a fresh copy and retry the installation.

                When running Combofix, ie and virus protection are disabled.

                Thoughts?

                evilfantasy

                • Malware Removal Specialist
                • Moderator


                • Genius
                • Calm like a bomb
                • Thanked: 493
                • Experience: Experienced
                • OS: Windows 11
                Re: Unable To download any programs
                « Reply #11 on: December 14, 2008, 04:25:28 PM »
                Download Malwarebytes' Anti-Malware (MBAM)

                • Double-click mbam-setup.exe and follow the prompts to install the program.
                • At the end, be sure a checkmark is placed next to the following:
                  • Update Malwarebytes' Anti-Malware
                  • Launch Malwarebytes' Anti-Malware
                  • Then click Finish.
                  • If an update is found, it will download and install the latest version.
                  • Once the program has loaded, select Perform quick scan, then click Scan.
                  • When the scan is complete, click OK, then Show Results to view the results.
                  • Be sure that everything is checked, and click Remove Selected.
                  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
                  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
                  • Copy and Paste the entire report in your next reply.
                  Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

                  jlove611

                    Topic Starter


                    Rookie

                    Re: Unable To download any programs
                    « Reply #12 on: December 15, 2008, 11:02:54 AM »
                    Log File From MalwareBytes Anti-Malware:

                    Malwarebytes' Anti-Malware 1.31
                    Database version: 1456
                    Windows 5.1.2600 Service Pack 3

                    12/15/2008 1:02:24 PM
                    mbam-log-2008-12-15 (13-02-24).txt

                    Scan type: Quick Scan
                    Objects scanned: 81350
                    Time elapsed: 12 minute(s), 49 second(s)

                    Memory Processes Infected: 0
                    Memory Modules Infected: 0
                    Registry Keys Infected: 1
                    Registry Values Infected: 1
                    Registry Data Items Infected: 0
                    Folders Infected: 1
                    Files Infected: 8

                    Memory Processes Infected:
                    (No malicious items detected)

                    Memory Modules Infected:
                    (No malicious items detected)

                    Registry Keys Infected:
                    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

                    Registry Values Infected:
                    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{f50b3f5e-856e-4757-9bb1-b35d46ca7719} (Trojan.Vundo) -> Quarantined and deleted successfully.

                    Registry Data Items Infected:
                    (No malicious items detected)

                    Folders Infected:
                    C:\WINDOWS\system32\iDlo01 (Trojan.Downloader) -> Quarantined and deleted successfully.

                    Files Infected:
                    C:\WINDOWS\system32\opnMcaAP.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\Documents and Settings\james\Local Settings\Temp\winvsnet.exe (Rogue.AntiSpyMaster) -> Quarantined and deleted successfully.
                    C:\WINDOWS\Downloaded Program Files\atmgr.exe (Trojan.Agent) -> Quarantined and deleted successfully.
                    C:\WINDOWS\pskt.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\WINDOWS\BMa7c69540.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\WINDOWS\BMa7c69540.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
                    C:\Documents and Settings\james\Local Settings\Temp\rasesnet.exe (Trojan.Agent) -> Quarantined and deleted successfully.

                    evilfantasy

                    • Malware Removal Specialist
                    • Moderator


                    • Genius
                    • Calm like a bomb
                    • Thanked: 493
                    • Experience: Experienced
                    • OS: Windows 11
                    Re: Unable To download any programs
                    « Reply #13 on: December 15, 2008, 11:06:45 AM »
                    Download random's system information tool (RSIT) by random/random from and save it to your Desktop.

                    • Double click on RSIT.exe to run.
                    • Click Continue at the disclaimer screen.
                    • Once it has finished, two logs will open.
                    • log.txt <will be maximized and info.txt <will be minimized
                    • Please post the contents of both logs in the next reply.

                    jlove611

                      Topic Starter


                      Rookie

                      Re: Unable To download any programs
                      « Reply #14 on: December 15, 2008, 11:19:23 AM »
                      Log Txt from RSIT: posting in two comments due to exceeding 20,000 characters

                      Logfile of random's system information tool 1.04 (written by random/random)
                      Run by james at 2008-12-15 13:20:04
                      Microsoft Windows XP Professional Service Pack 3
                      System drive C: has 16 GB (48%) free of 33 GB
                      Total RAM: 1023 MB (55% free)

                      Logfile of Trend Micro HijackThis v2.0.2
                      Scan saved at 13:20, on 2008-12-15
                      Platform: Windows XP SP3 (WinNT 5.01.2600)
                      MSIE: Internet Explorer v7.00 (7.00.6000.16762)
                      Boot mode: Normal

                      Running processes:
                      C:\WINDOWS\System32\smss.exe
                      C:\WINDOWS\system32\winlogon.exe
                      C:\WINDOWS\system32\services.exe
                      C:\WINDOWS\system32\lsass.exe
                      C:\WINDOWS\system32\ibmpmsvc.exe
                      C:\WINDOWS\system32\Ati2evxx.exe
                      C:\WINDOWS\system32\svchost.exe
                      C:\WINDOWS\System32\svchost.exe
                      C:\WINDOWS\system32\svchost.exe
                      C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
                      C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
                      C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
                      C:\WINDOWS\system32\spoolsv.exe
                      C:\WINDOWS\system32\Ati2evxx.exe
                      C:\WINDOWS\Explorer.EXE
                      C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
                      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                      C:\WINDOWS\system32\TpShocks.exe
                      C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
                      C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
                      C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
                      C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
                      C:\WINDOWS\system32\dla\tfswctrl.exe
                      C:\IBMTOOLS\UTILS\ibmprc.exe
                      C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
                      C:\WINDOWS\system32\RunDll32.exe
                      C:\WINDOWS\system32\rundll32.exe
                      C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
                      C:\WINDOWS\system32\TpScrLk.exe
                      C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
                      C:\Program Files\Lexmark 2500 Series\lxddamon.exe
                      C:\WINDOWS\system32\ctfmon.exe
                      C:\Program Files\Digital Line Detect\DLG.exe
                      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                      C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
                      C:\WINDOWS\system32\lxddcoms.exe
                      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
                      C:\WINDOWS\System32\QCONSVC.EXE
                      C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
                      C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
                      C:\WINDOWS\System32\svchost.exe
                      C:\WINDOWS\System32\TPHDEXLG.EXE
                      C:\WINDOWS\system32\TpKmpSVC.exe
                      C:\WINDOWS\System32\svchost.exe
                      C:\Program Files\Internet Explorer\iexplore.exe
                      C:\Documents and Settings\james\Desktop\RSIT.exe
                      C:\Documents and Settings\james\Desktop\james.exe

                      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
                      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
                      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
                      O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
                      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
                      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
                      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
                      O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
                      O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
                      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                      O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
                      O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
                      O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
                      O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
                      O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
                      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
                      O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
                      O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
                      O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
                      O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
                      O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
                      O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
                      O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
                      O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
                      O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
                      O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
                      O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
                      O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
                      O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
                      O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
                      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
                      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
                      O4 - HKLM\..\Run: [lxddmon.exe] "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"
                      O4 - HKLM\..\Run: [lxddamon] "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"
                      O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
                      O4 - HKCU\..\Run: [tunebite.exe] C:\Program Files\tunebite\tunebite.exe -tray
                      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
                      O4 - Global Startup: Digital Line Detect.lnk = ?
                      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
                      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
                      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
                      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
                      O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
                      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                      O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
                      O11 - Options group: [JAVA_IBM] Java (IBM)
                      O15 - Trusted Zone: http://a248.e.akamai.net
                      O15 - Trusted Zone: http://kb.bitdefender.com
                      O15 - Trusted Zone: http://*.bitdefender.com
                      O15 - Trusted Zone: http://ssl-hints.netflame.cc
                      O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
                      O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
                      O16 - DPF: {7E0FDFBB-87D4-43A1-9AD4-41F0EA8AFF7B} (Net6Launcher Class) - https://access.grcarc.org/net6helper.cab
                      O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=19588
                      O16 - DPF: {B2DCBF69-EF93-4252-BBC7-BD870EBD9EDE} (Siebel High Interactivity Framework) - https://casemanagement.dstip.redcross.org/service/18372/applets/SiebelAx_HI_Client.cab
                      O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://1800conference.webex.com/client/T25L/webex/ieatgpc.cab
                      O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nrc.local
                      O17 - HKLM\Software\..\Telephony: DomainName = nrc.local
                      O17 - HKLM\System\CCS\Services\Tcpip\..\{C7328E2F-1030-41E2-9431-439AC51EB439}: NameServer = 172.19.255.200
                      O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nrc.local
                      O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
                      O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                      O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
                      O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
                      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
                      O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
                      O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
                      O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxddserv.exe
                      O23 - Service: lxdd_device -   - C:\WINDOWS\system32\lxddcoms.exe
                      O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
                      O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
                      O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
                      O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
                      O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
                      O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
                      O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
                      O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
                      O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

                      --

                      jlove611

                        Topic Starter


                        Rookie

                        Re: Unable To download any programs
                        « Reply #15 on: December 15, 2008, 11:20:50 AM »
                        RSIT second half of log file:

                        End of file - 10367 bytes

                        ======Scheduled tasks folder======

                        C:\WINDOWS\tasks\BMMTask.job

                        ======Registry dump======

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
                        AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll [2003-11-03 54248]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
                        DriveLetterAccess - C:\WINDOWS\system32\dla\tfswshx.dll [2004-09-02 118842]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
                        SSVHelper Class - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll [2008-02-22 509328]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
                        Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2008-09-01 2403392]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
                        {2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2008-09-01 2403392]

                        [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
                        "S3TRAY2"=C:\WINDOWS\system32\S3Tray2.exe [2001-10-12 69632]
                        "SynTPLpr"=C:\Program Files\Synaptics\SynTP\SynTPLpr.exe [2005-09-15 110592]
                        "SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2005-09-15 512000]
                        "TPKMAPHELPER"=C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe [2005-10-28 864256]
                        "TpShocks"=C:\WINDOWS\system32\TpShocks.exe [2005-11-07 106496]
                        "TPHOTKEY"=C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe [2005-12-15 94208]
                        "TP4EX"=C:\WINDOWS\system32\tp4ex.exe [2005-10-17 65536]
                        "EZEJMNAP"=C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe [2005-11-17 237568]
                        "ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2005-05-25 344064]
                        "UC_Start"=C:\Program Files\IBM\Updater\\ucstartup.exe [2004-07-14 36864]
                        "UC_SMB"= []
                        "UpdateManager"=C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe [2003-08-19 110592]
                        "dla"=C:\WINDOWS\system32\dla\tfswctrl.exe [2004-09-02 127035]
                        "IBMPRC"=C:\IBMTOOLS\UTILS\ibmprc.exe [2004-03-19 90112]
                        "QCWLICON"=C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE [2004-11-09 81920]
                        "BMMGAG"=RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll []
                        "BMMLREF"=C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE [2005-04-20 20480]
                        "BMMMONWND"=C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll [2005-04-20 396288]
                        "BLOG"=C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL [2005-04-20 208896]
                        "SoundMAXPnP"=C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe [2004-10-14 1388544]
                        "SoundMAX"=C:\Program Files\Analog Devices\SoundMAX\Smax4.exe [2004-09-23 860160]
                        "PRONoMgrWired"=C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe [2003-08-06 86016]
                        "TPKBDLED"=C:\WINDOWS\system32\TpScrLk.exe [2002-10-08 40960]
                        "REGSHAVE"=C:\Program Files\REGSHAVE\REGSHAVE.EXE [2002-02-04 53248]
                        "QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2007-06-29 286720]
                        "SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe [2008-02-22 144784]
                        "lxddmon.exe"=C:\Program Files\Lexmark 2500 Series\lxddmon.exe [2007-06-11 291760]
                        "lxddamon"=C:\Program Files\Lexmark 2500 Series\lxddamon.exe [2007-04-30 20480]
                        "FaxCenterServer"=C:\Program Files\Lexmark Fax Solutions\fm3032.exe [2007-06-11 312240]

                        [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
                        "tunebite.exe"=C:\Program Files\tunebite\tunebite.exe [2007-06-06 2846720]
                        "ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

                        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BMa7c69540]
                        C:\WINDOWS\system32\vvkckyrf.dll []

                        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Gtwatch]
                        C:\WINDOWS\gtwatch.exe []

                        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
                        C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]

                        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpiralFrog]
                        C:\Program Files\SpiralFrog\Spiralfrog.exe [2007-09-14 163128]

                        C:\Documents and Settings\All Users\Start Menu\Programs\Startup
                        Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
                        C:\WINDOWS\system32\Ati2evxx.dll [2005-05-25 46080]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\QConGina]
                        C:\WINDOWS\system32\QConGina.dll [2004-11-09 262144]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\tpfnf2]
                        C:\WINDOWS\system32\notifyf2.dll [2005-07-05 28672]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\tphotkey]
                        C:\WINDOWS\system32\tphklock.dll [2005-11-30 24576]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
                        C:\WINDOWS\system32\WgaLogon.dll [2008-09-05 241704]

                        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
                        WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

                        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
                        "authentication packages"=msv1_0
                        nwprovau
                        C:\WINDOWS\system32\jkkICuur
                        "notification packages"=scecli
                        pwdmon

                        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

                        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys]

                        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PSEXESVC]

                        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

                        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\procexp90.Sys]

                        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\PSEXESVC]

                        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

                        [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
                        "dontdisplaylastusername"=0
                        "legalnoticecaption"=
                        "legalnoticetext"=
                        "shutdownwithoutlogon"=1
                        "undockwithoutlogon"=1

                        jlove611

                          Topic Starter


                          Rookie

                          Re: Unable To download any programs
                          « Reply #16 on: December 15, 2008, 11:21:28 AM »
                          3rd part:

                          [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
                          "NoDriveTypeAutoRun"=145

                          [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
                          "%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
                          "C:\Program Files\IBM\Updater\jre\bin\java.exe"="C:\Program Files\IBM\Updater\jre\bin\java.exe:*:Enabled:IBM Update Connector"
                          "C:\Program Files\IBM\Updater\jre\bin\javaw.exe"="C:\Program Files\IBM\Updater\jre\bin\javaw.exe:*:Enabled:IBM Update Connector"
                          "C:\Program Files\IBM\Updater\ucsmb.exe"="C:\Program Files\IBM\Updater\ucsmb.exe:*:Enabled:IBM Update Connector"
                          "C:\Program Files\uTorrent\uTorrent.exe"="C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent"
                          "C:\Program Files\NET6\net6vpn.exe"="C:\Program Files\NET6\net6vpn.exe:*:Enabled:Citrix Secure Access Agent"
                          "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"="C:\Program Files\Lexmark 2500 Series\lxddamon.exe:*:Enabled:Device Monitor Application"
                          "%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
                          "C:\Program Files\Lexmark 2500 Series\App4R.exe"="C:\Program Files\Lexmark 2500 Series\App4R.exe:*:Enabled:Printing Application"
                          "C:\WINDOWS\system32\spool\drivers\w32x86\3\lxddtime.exe"="C:\WINDOWS\system32\spool\drivers\w32x86\3\lxddtime.exe:*:Enabled: "
                          "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"="C:\Program Files\Lexmark 2500 Series\lxddmon.exe:*:Enabled: "

                          [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
                          "%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
                          "C:\Program Files\IBM\Updater\jre\bin\java.exe"="C:\Program Files\IBM\Updater\jre\bin\java.exe:*:Enabled:IBM Update Connector"
                          "C:\Program Files\IBM\Updater\jre\bin\javaw.exe"="C:\Program Files\IBM\Updater\jre\bin\javaw.exe:*:Enabled:IBM Update Connector"
                          "C:\Program Files\IBM\Updater\ucsmb.exe"="C:\Program Files\IBM\Updater\ucsmb.exe:*:Enabled:IBM Update Connector"
                          "D:\SETUP.EXE"="D:\SETUP.EXE:*:Enabled:Setup"
                          "C:\Program Files\uTorrent\uTorrent.exe"="C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent"
                          "C:\Program Files\Grisoft\AVG7\avginet.exe"="C:\Program Files\Grisoft\AVG7\avginet.exe:*:Enabled:avginet.exe"
                          "C:\Program Files\Grisoft\AVG7\avgamsvr.exe"="C:\Program Files\Grisoft\AVG7\avgamsvr.exe:*:Enabled:avgamsvr.exe"
                          "C:\Program Files\Grisoft\AVG7\avgcc.exe"="C:\Program Files\Grisoft\AVG7\avgcc.exe:*:Enabled:avgcc.exe"
                          "C:\Program Files\Grisoft\AVG7\avgemc.exe"="C:\Program Files\Grisoft\AVG7\avgemc.exe:*:Enabled:avgemc.exe"
                          "C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
                          "C:\WINDOWS\system32\lxddcoms.exe"="C:\WINDOWS\system32\lxddcoms.exe:*:Enabled:Lexmark Communications System"
                          "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"="C:\Program Files\Lexmark 2500 Series\lxddamon.exe:*:Enabled:Lexmark Device Monitor"
                          "C:\Program Files\Lexmark 2500 Series\App4R.exe"="C:\Program Files\Lexmark 2500 Series\App4R.exe:*:Enabled:Printing Application"
                          "C:\WINDOWS\system32\spool\drivers\w32x86\3\lxddpswx.exe"="C:\WINDOWS\system32\spool\drivers\w32x86\3\lxddpswx.exe:*:Enabled: "
                          "%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
                          "C:\WINDOWS\system32\spool\drivers\w32x86\3\lxddtime.exe"="C:\WINDOWS\system32\spool\drivers\w32x86\3\lxddtime.exe:*:Enabled: "
                          "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"="C:\Program Files\Lexmark 2500 Series\lxddmon.exe:*:Enabled: "

                          ======List of files/folders created in the last 1 months======

                          2008-12-15 13:17:29 ----D---- C:\rsit
                          2008-12-15 13:16:05 ----A---- C:\Boot.bak
                          2008-12-15 13:15:58 ----D---- C:\cmdcons
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\zip.exe
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\VFIND.exe
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\SWXCACLS.exe
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\SWSC.exe
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\SWREG.exe
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\sed.exe
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\NIRCMD.exe
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\grep.exe
                          2008-12-15 13:10:06 ----A---- C:\WINDOWS\fdsv.exe
                          2008-12-15 13:10:04 ----D---- C:\WINDOWS\ERDNT
                          2008-12-15 13:10:04 ----D---- C:\Qoobox
                          2008-12-15 13:10:03 ----D---- C:\ComboFix
                          2008-12-15 13:10:02 ----A---- C:\WINDOWS\system32\CF16011.exe
                          2008-12-15 12:47:17 ----D---- C:\Documents and Settings\james\Application Data\Malwarebytes
                          2008-12-15 12:47:12 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
                          2008-12-15 12:47:11 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
                          2008-12-11 07:58:38 ----HDC---- C:\WINDOWS\$NtUninstallKB955839$
                          2008-12-11 07:57:59 ----HDC---- C:\WINDOWS\$NtUninstallKB952069_WM9$
                          2008-12-11 07:57:53 ----HDC---- C:\WINDOWS\$NtUninstallKB954600$
                          2008-12-11 07:57:44 ----HDC---- C:\WINDOWS\$NtUninstallKB956802$
                          2008-12-10 14:50:04 ----D---- C:\WINDOWS\ERUNT
                          2008-12-10 14:44:14 ----D---- C:\SDFix
                          2008-12-06 17:55:46 ----A---- C:\WINDOWS\SIGVERIF.TXT
                          2008-12-06 17:39:47 ----D---- C:\WINDOWS\system32\NtmsData
                          2008-11-24 11:14:46 ----D---- C:\Documents and Settings\All Users\Application Data\SBT
                          2008-11-24 11:14:31 ----D---- C:\Program Files\Snapshot Viewer
                          2008-11-24 11:14:15 ----D---- C:\Documents and Settings\james\Application Data\Microsoft Web Folders

                          ======List of files/folders modified in the last 1 months======

                          2008-12-15 13:16:05 ----RASH---- C:\BOOT.INI
                          2008-12-15 13:12:28 ----A---- C:\WINDOWS\SchedLgU.Txt
                          2008-12-15 13:12:23 ----D---- C:\WINDOWS\Prefetch
                          2008-12-15 13:10:06 ----AD---- C:\WINDOWS
                          2008-12-15 13:10:04 ----AD---- C:\WINDOWS\system32
                          2008-12-15 13:02:24 ----SD---- C:\WINDOWS\Downloaded Program Files
                          2008-12-15 13:01:23 ----D---- C:\Documents and Settings\james\Application Data\tunebite
                          2008-12-15 12:47:15 ----D---- C:\WINDOWS\system32\drivers
                          2008-12-15 12:47:11 ----RD---- C:\Program Files
                          2008-12-15 07:52:56 ----D---- C:\WINDOWS\security
                          2008-12-15 07:46:43 ----D---- C:\WINDOWS\Temp
                          2008-12-11 13:31:11 ----D---- C:\Documents and Settings\james\Application Data\webex
                          2008-12-11 07:58:42 ----HD---- C:\WINDOWS\inf
                          2008-12-11 07:58:35 ----A---- C:\WINDOWS\imsins.BAK
                          2008-12-11 07:58:29 ----RSHD---- C:\WINDOWS\system32\dllcache
                          2008-12-11 07:58:26 ----D---- C:\Program Files\Internet Explorer
                          2008-12-11 07:58:08 ----HD---- C:\WINDOWS\$hf_mig$
                          2008-12-11 07:56:40 ----D---- C:\WINDOWS\system32\CatRoot2
                          2008-12-10 14:58:19 ----D---- C:\Temp
                          2008-12-10 14:49:12 ----A---- C:\WINDOWS\ntbtlog.txt
                          2008-12-09 18:24:37 ----A---- C:\WINDOWS\system32\MRT.exe
                          2008-12-08 13:06:01 ----D---- C:\Documents and Settings\james\Application Data\AdobeUM
                          2008-12-06 17:46:09 ----SHD---- C:\WINDOWS\Installer
                          2008-12-06 17:42:16 ----A---- C:\WINDOWS\win.ini
                          2008-12-06 17:42:16 ----A---- C:\WINDOWS\system.ini
                          2008-12-06 17:39:13 ----SHD---- C:\System Volume Information
                          2008-12-06 17:39:13 ----D---- C:\WINDOWS\system32\Restore
                          2008-12-06 17:36:30 ----D---- C:\Program Files\SpiralFrog
                          2008-12-06 17:36:27 ----D---- C:\WINDOWS\Help
                          2008-12-06 16:37:32 ----D---- C:\WINDOWS\pss
                          2008-12-06 10:46:10 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
                          2008-12-02 12:15:18 ----D---- C:\Program Files\Lx_cats
                          2008-11-28 16:21:33 ----D---- C:\Program Files\WinRAR
                          2008-11-28 16:18:28 ----D---- C:\Program Files\Common Files
                          2008-11-24 11:23:46 ----SD---- C:\Documents and Settings\james\Application Data\Microsoft
                          2008-11-24 11:16:35 ----A---- C:\WINDOWS\ODBC.INI
                          2008-11-24 11:16:10 ----RSD---- C:\WINDOWS\Fonts
                          2008-11-24 11:15:54 ----D---- C:\Program Files\Common Files\Microsoft Shared
                          2008-11-24 11:15:44 ----D---- C:\WINDOWS\SHELLNEW
                          2008-11-24 11:14:32 ----D---- C:\Program Files\Common Files\System
                          2008-11-24 11:14:14 ----D---- C:\Program Files\Microsoft Office
                          2008-11-24 11:14:01 ----D---- C:\WINDOWS\msapps
                          2008-11-24 11:14:01 ----D---- C:\Program Files\microsoft frontpage
                          2008-11-24 11:14:00 ----D---- C:\WINDOWS\system
                          2008-11-22 07:13:13 ----D---- C:\WINDOWS\system32\en-us
                          2008-11-22 07:12:35 ----D---- C:\WINDOWS\WinSxS

                          ======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

                          R1 ANC;ANC; C:\WINDOWS\System32\drivers\ANC.SYS [2004-11-09 11520]
                          R1 IBMTPCHK;IBMTPCHK; C:\WINDOWS\System32\drivers\IBMBLDID.SYS [2004-11-09 2432]
                          R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
                          R1 ShockMgr;ShockMgr; C:\WINDOWS\system32\drivers\ShockMgr.sys [2005-06-20 4736]
                          R1 Smapint;Smapint; C:\WINDOWS\System32\drivers\Smapint.sys [2005-11-30 14848]
                          R1 sscdbhk5;sscdbhk5; C:\WINDOWS\system32\drivers\sscdbhk5.sys [2004-07-14 5627]
                          R1 ssrtln;ssrtln; C:\WINDOWS\system32\drivers\ssrtln.sys [2004-07-14 23545]
                          R1 TDSMAPI;TDSMAPI; C:\WINDOWS\System32\drivers\TDSMAPI.SYS [2005-11-30 9343]
                          R1 TPHKDRV;TPHKDRV; C:\WINDOWS\system32\drivers\TPHKDRV.sys [2005-07-05 17699]
                          R1 TPPWR;TPPWR; C:\WINDOWS\System32\drivers\Tppwr.sys [2005-04-20 16384]
                          R1 TSMAPIP;TSMAPIP; C:\WINDOWS\System32\drivers\TSMAPIP.SYS [2005-11-21 7168]
                          R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.6.0.0; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2007-04-06 21425]
                          R2 Aspi32;Aspi32; C:\WINDOWS\System32\drivers\aspi32.sys [2002-07-16 16512]
                          R2 drvnddm;drvnddm; C:\WINDOWS\system32\drivers\drvnddm.sys [2004-07-14 40448]
                          R2 ibmfilter;ibmfilter; \??\C:\WINDOWS\system32\drivers\ibmfilter.sys []
                          R2 irda;IrDA Protocol; C:\WINDOWS\System32\DRIVERS\irda.sys [2008-04-13 88192]
                          R2 MASPINT;MASPINT; C:\WINDOWS\system32\drivers\MASPINT.sys [2000-03-29 8096]
                          R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2005-10-05 12544]
                          R2 NwlnkIpx;NWLink IPX/SPX/NetBIOS Compatible Transport Protocol; C:\WINDOWS\System32\DRIVERS\nwlnkipx.sys [2008-04-13 88320]
                          R2 NwlnkNb;NWLink NetBIOS; C:\WINDOWS\System32\DRIVERS\nwlnknb.sys [2001-08-18 63232]
                          R2 NwlnkSpx;NWLink SPX/SPXII Protocol; C:\WINDOWS\System32\DRIVERS\nwlnkspx.sys [2001-08-18 55936]
                          R2 PMEM;PMEM; \??\C:\WINDOWS\SYSTEM32\Drivers\PMEMNT.SYS []
                          R2 ppsio2;PPDevice; C:\WINDOWS\system32\drivers\ppsio2.sys [1999-06-30 23200]
                          R2 s24trans;WLAN Transport; C:\WINDOWS\system32\DRIVERS\s24trans.sys [2007-02-26 12544]
                          R2 tfsnboio;tfsnboio; C:\WINDOWS\system32\dla\tfsnboio.sys [2004-09-02 25723]
                          R2 tfsncofs;tfsncofs; C:\WINDOWS\system32\dla\tfsncofs.sys [2004-09-02 34843]
                          R2 tfsndrct;tfsndrct; C:\WINDOWS\system32\dla\tfsndrct.sys [2004-09-02 4123]
                          R2 tfsndres;tfsndres; C:\WINDOWS\system32\dla\tfsndres.sys [2004-09-02 2239]
                          R2 tfsnifs;tfsnifs; C:\WINDOWS\system32\dla\tfsnifs.sys [2004-09-02 86202]
                          R2 tfsnopio;tfsnopio; C:\WINDOWS\system32\dla\tfsnopio.sys [2004-09-02 14715]
                          R2 tfsnpool;tfsnpool; C:\WINDOWS\system32\dla\tfsnpool.sys [2004-09-02 6363]
                          R2 tfsnudf;tfsnudf; C:\WINDOWS\system32\dla\tfsnudf.sys [2004-09-02 98714]
                          R2 tfsnudfa;tfsnudfa; C:\WINDOWS\system32\dla\tfsnudfa.sys [2004-09-02 100603]
                          R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2005-03-04 127872]
                          R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2005-05-25 1133056]
                          R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\System32\DRIVERS\CmBatt.sys [2008-04-13 13952]
                          R3 E1000;Intel(R) PRO/1000 Adapter Driver; C:\WINDOWS\System32\DRIVERS\e1000325.sys [2004-10-26 125952]
                          R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
                          R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys [2005-10-18 998656]
                          R3 HSFHWICH;HSFHWICH; C:\WINDOWS\system32\DRIVERS\HSFHWICH.sys [2005-10-18 242304]
                          R3 IBMPMDRV;IBMPMDRV; C:\WINDOWS\System32\DRIVERS\ibmpmdrv.sys [2005-11-11 10112]
                          R3 mouhid;Mouse HID Driver; C:\WINDOWS\System32\DRIVERS\mouhid.sys [2001-08-17 12160]
                          R3 Net6IM;Net6; C:\WINDOWS\system32\DRIVERS\net6im51.sys [2006-02-13 44664]
                          R3 NSCIRDA;NSC Infrared Device Driver; C:\WINDOWS\System32\DRIVERS\nscirda.sys [2008-04-13 28672]
                          R3 NWRDR;NetWare Rdr; C:\WINDOWS\System32\DRIVERS\nwrdr.sys [2008-04-13 163584]
                          R3 Rasirda;WAN Miniport (IrDA); C:\WINDOWS\System32\DRIVERS\rasirda.sys [2001-08-17 19584]
                          R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2005-03-28 220992]
                          R3 SynTP;Synaptics TouchPad Driver; C:\WINDOWS\System32\DRIVERS\SynTP.sys [2005-09-15 177664]
                          R3 tbhsd;Tunebite High-Speed Dubbing; C:\WINDOWS\system32\drivers\tbhsd.sys [2007-05-31 19200]
                          R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
                          R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
                          R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
                          R3 w29n51;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows XP; C:\WINDOWS\system32\DRIVERS\w29n51.sys [2007-02-08 2209408]
                          R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2005-10-18 721280]
                          S1 P3;Intel PentiumIII Processor Driver; C:\WINDOWS\System32\DRIVERS\p3.sys [2008-04-13 42752]
                          S3 ac97intc;Intel(r) 82801 Audio Driver Install Service (WDM); C:\WINDOWS\system32\drivers\ac97intc.sys [2001-08-17 96256]
                          S3 catchme;catchme; \??\C:\DOCUME~1\james\LOCALS~1\Temp\catchme.sys []
                          S3 DrmRDriverV32;DrmRDriverV32; C:\WINDOWS\system32\drivers\DrmRDriverV32.sys [2007-09-06 513152]
                          S3 DrmRVideo32;DrmRVideo32; C:\WINDOWS\system32\DRIVERS\DrmRVideo32.sys [2007-07-18 2688]
                          S3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\System32\DRIVERS\e100b325.sys [2001-08-17 117760]
                          S3 GT680x;Grand Tech GT680x NT; C:\WINDOWS\system32\DRIVERS\GT680x.SYS [2000-08-18 17524]
                          S3 ltmodem5;LT Modem Driver; C:\WINDOWS\System32\DRIVERS\ltmdmnt.sys [2004-08-04 606684]
                          S3 pmxscan;PrimaScan USB Kernel; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
                          S3 psadd;IBM PSA Access Driver; \??\C:\WINDOWS\system32\Drivers\psadd.sys []
                          S3 QCNDISIF;QCNDISIF; C:\WINDOWS\System32\drivers\qcndisif.SYS [2004-11-09 12288]
                          S3 S3SSavage;S3SSavage; C:\WINDOWS\System32\DRIVERS\s3ssavm.sys [2001-11-01 95104]
                          S3 TwoTrack;IBM PS/2 TrackPoint Filter Driver; C:\WINDOWS\System32\DRIVERS\TwoTrack.sys [2001-08-17 11520]
                          S3 UIUSys;Conexant Setup API; C:\WINDOWS\system32\drivers\UIUSys.sys []
                          S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
                          S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
                          S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
                          S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
                          S3 w70n51;Intel(R) PRO/Wireless 7100 Adapter Driver for Windows XP; C:\WINDOWS\System32\DRIVERS\w70n51.sys [2005-02-28 662400]
                          S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
                          S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
                          S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
                          S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\alim1541.sys [2008-04-13 42752]
                          S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\System32\DRIVERS\amdagp.sys [2008-04-13 43008]
                          S4 cbidf;cbidf; C:\WINDOWS\System32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
                          S4 IntelIde;IntelIde; C:\WINDOWS\System32\DRIVERS\intelide.sys [2008-04-13 5504]
                          S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\sisagp.sys [2008-04-13 40960]
                          S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\viaagp.sys [2008-04-13 42240]

                          ======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

                          R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-07-07 611664]
                          R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2007-09-06 110592]
                          R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2005-05-25 364544]
                          R2 EvtEng;Intel(R) PROSet/Wireless Event Log; C:\Program Files\Intel\Wireless\Bin\EvtEng.exe [2007-02-26 434176]
                          R2 IBM Rapid Restore Ultra Service;IBM Rapid Restore Ultra Service; C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe [2004-03-19 339968]
                          R2 IBMPMSVC;ThinkPad PM Service; C:\WINDOWS\system32\ibmpmsvc.exe [2005-11-11 73782]
                          R2 Irmon;Infrared Monitor; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
                          R2 lxdd_device;lxdd_device; C:\WINDOWS\system32\lxddcoms.exe [2007-05-25 537520]
                          R2 NWCWorkstation;Client Service for NetWare; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
                          R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe [2005-04-29 69632]
                          R2 QCONSVC;QCONSVC; C:\WINDOWS\System32\QCONSVC.EXE [2004-11-09 73728]
                          R2 RegSrvc;Intel(R) PROSet/Wireless Registry Service; C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe [2007-02-26 327680]
                          R2 S24EventMonitor;Intel(R) PROSet/Wireless Service; C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe [2007-02-26 950272]
                          R2 SoundMAX Agent Service (default);SoundMAX Agent Service; C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe [2002-09-20 45056]
                          R2 TPHDEXLGSVC;ThinkPad HDD APS Logging Service; C:\WINDOWS\System32\TPHDEXLG.EXE [2005-06-20 77824]
                          R2 TpKmpSVC;IBM KCU Service; C:\WINDOWS\system32\TpKmpSVC.exe [2005-06-06 32768]
                          R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
                          S2 lxddCATSCustConnectService;lxddCATSCustConnectService; C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxddserv.exe [2007-05-25 99248]
                          S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
                          S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
                          S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-09-01 138168]
                          S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2003-07-16 143360]
                          S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
                          S3 PsaSrv;IBM PSA Access Driver Control; C:\WINDOWS\system32\PsaSrv.exe []
                          S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]

                          -----------------EOF-----------------

                          evilfantasy

                          • Malware Removal Specialist
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                          • OS: Windows 11
                          Re: Unable To download any programs
                          « Reply #17 on: December 15, 2008, 03:31:53 PM »
                          Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

                          Go to Start > Run and type notepad.exe then click OK

                          Copy and paste the below into Notepad and save as fixme.reg to Your Desktop

                          Code: [Select]
                          REGEDIT4

                          [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
                          "QuickTime Task"=-

                          [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BMa7c69540]

                          [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]

                          Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry.

                          Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work.

                          Delete the fixme.reg from the Desktop.

                          ----------

                          Your Java is out of date.

                          Older versions have vulnerabilities that malicious sites can use to infect your system.

                          Download JavaRa to your Desktop and unzip it to its own folder.

                          • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
                          • Accept any prompts. A log will appear (JavaRa.log), please post the contents of this log on the forum.
                          • Open JavaRa.exe again and select Search For Updates.
                          • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java SE Runtime Environment (JRE) 6 Update 11 version for your computer.
                          .
                          ----------

                          Download OTCleanIt.exe and save it to your Desktop.
                          • Double-click OTCleanIt.exe.
                          • Click the CleanUp! button.
                          • Select Yes when the "Begin cleanup Process?" prompt appears.
                          • If you are prompted to Reboot during the cleanup, select Yes.
                          • The tool will delete itself once it finishes, if not delete it yourself.
                          .
                          Run CCleaner and restart the computer.

                          ----------

                          Run the Kaspersky Online Scanner

                          In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command. From the Desktop right click the icon to open the browser and choose Run as Administrator.

                          • Click on SCAN NOW
                          • Click Accept.
                          • The program will then begin downloading the latest definition files.
                          • Once the files have been downloaded locate the Scan Settings and have it scan My Computer.
                          • The scan will take a while, so be patient and let it finish.
                          When the scan is done, in the Scan is complete window, any infection is displayed.
                          There is no option to clean/disinfect, however, we need to analyze the information on the report.

                          To obtain the report:
                          Click on: Save Report As
                          • Next, in the Save as prompt, Save in area, select: Desktop.
                          • In the File name area use KScan, or something similar.
                          • In Save as type: click the drop arrow and select: Text file [*.txt]
                          • Then, click: Save


                          Copy and paste the Kaspersky Online Scanner Report in your next reply.

                          Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

                          jlove611

                            Topic Starter


                            Rookie

                            Re: Unable To download any programs
                            « Reply #18 on: December 16, 2008, 06:51:30 AM »
                            The Fixme.reg worked.  I received a successul message.

                            I can not run Kaspersky.  I have recieved a message stating:

                            Windows has blocked this software because it can't verify publisher.

                            I reduced the zoom to 75% and see no accept button.


                            evilfantasy

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                            Re: Unable To download any programs
                            « Reply #19 on: December 16, 2008, 12:53:55 PM »
                            Scan with Panda ActiveScan
                            • Once you are on the Panda site click the Scan your PC now button
                            • A new window will open...click the Check Now button
                            • Enter your Country
                            • Enter your State/Province
                            • Enter your e-mail address and click send
                            • Select either Home User or Company
                            • Select the appropriate Yes or No to receiving marketing information
                            • Click the Free Online Scan button
                            • If it wants to install an ActiveX component allow it
                            • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
                            • When download is complete, click on My Computer to start the scan
                            • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
                            Post the contents of the ActiveScan report in your next reply.

                            jlove611

                              Topic Starter


                              Rookie

                              Re: Unable To download any programs
                              « Reply #20 on: December 17, 2008, 02:19:39 PM »
                              Active scan 2.0 would not load.  Received following message:

                              Sorry, updating is incomplete due to an error. Please try again.


                              evilfantasy

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                              Re: Unable To download any programs
                              « Reply #21 on: December 17, 2008, 03:52:17 PM »
                              Hmm.

                              Download DrWeb CureIt & save it to your desktop.

                              Scan with DrWeb-CureIt as follows:
                              • Double-click on drweb-cureit.exe and then click Start.
                              • An Express Scan of your PC notice will appear.
                              • Under Start the Express Scan Now Click OK to start.
                                • This is a short scan that will scan the files currently running in memory.
                                • If or when something is found, click the Yes button when it asks you if you want to cure it.
                              • Once the short scan has finished, Click Options > Change settings
                              • Choose the Scan tab and UNcheck Heuristic analysis and click OK
                              • Back at the main window, select the Complete scan button.
                              • Then click the Green Arrow Start Scanning button on the right and the scan will start.
                                • Click Yes to all if it asks if you want to cure/move any file(s).
                              • When the scan is done.
                              • In the Dr.Web CureIt menu on top left, click File and choose Save report list.
                              • Save the DrWeb.csv report to your Desktop.
                              • Exit Dr.Web Cureit.
                              • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
                              [/COLOR]
                              • After reboot, Right-click the Dr.Web log on the desktop and choose Open With > Notepad
                              • Copy and paste that log in the next reply

                              jlove611

                                Topic Starter


                                Rookie

                                Re: Unable To download any programs
                                « Reply #22 on: December 20, 2008, 02:29:33 PM »
                                DR Web Cure It Log File:

                                psexesvc.exe;c:\windows;Program.PsExec.170;Incurable.Deleted.;   
                                VirtumundoBeGone.exe\data005;C:\Documents and Settings\james\Desktop\VirtumundoBeGone.exe;Tool.Prockill;;   
                                VirtumundoBeGone.exe;C:\Documents and Settings\james\Desktop;Archive contains infected objects;Moved.;   
                                sdsetup.exe\is153056.exe;C:\Documents and Settings\james\My Documents\Downloads\Spyware Doctor v5.5.0.212 + KEYGEN & PATCH (fully updatable)    latest!\sd;Trojan.Virtumod.based;;
                                sdsetup.exe;C:\Documents and Settings\james\My Documents\Downloads\Spyware Doctor v5.5.0.212 + KEYGEN & PATCH (fully updatable)    latest!;Archive contains infected objects;Moved.;
                                Spyware.Doctor.5.5.0.212_KEYGEN+PATCH-FFF.exe\is153055.exe;C:\Documents and Settings\james\My Documents\Downloads\Spyware Doctor v5.5.0.212 + KEYGEN & PATCH (fully updatable)    latest!\Sp;Trojan.Virtumod.based;;
                                Spyware.Doctor.5.5.0.212_KEYGEN+PATCH-FFF.exe;C:\Documents and Settings\james\My Documents\Downloads\Spyware Doctor v5.5.0.212 + KEYGEN & PATCH (fully updatable)    latest!;Archive contains infected objects;Moved.;
                                A0000809.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP10\A0000809.exe;Tool.Prockill;;   
                                A0000809.exe;C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP10;Archive contains infected objects;Moved.;   
                                A0000858.exe;C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP10;Tool.Prockill;Incurable.Deleted.;   
                                A0003078.EXE;C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP11;Program.PsExec.170;Incurable.Deleted.;   
                                A0003079.exe\data005;C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP11\A0003079.exe;Tool.Prockill;;   
                                A0003079.exe;C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP11;Archive contains infected objects;Moved.;   
                                A0000858.exe;C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP10;Tool.Prockill;Invalid path to file ;   
                                A0003078.EXE;C:\System Volume Information\_restore{DAAD8284-5896-4B40-A753-8454BDC2E5A5}\RP11;Program.PsExec.170;Invalid path to file ;   


                                evilfantasy

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                                Re: Unable To download any programs
                                « Reply #23 on: December 20, 2008, 02:46:53 PM »

                                jlove611

                                  Topic Starter


                                  Rookie

                                  Re: Unable To download any programs
                                  « Reply #24 on: December 21, 2008, 06:19:27 AM »
                                  unable to run Kaspersky or active panda. Kaspersky will not run, states that Java is out of date. 

                                  When trying to update Java, receive following error message:

                                  1330 corrupt cabinet files.

                                  Active Panda message "unable to update"


                                  evilfantasy

                                  • Malware Removal Specialist
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                                  Re: Unable To download any programs
                                  « Reply #25 on: December 21, 2008, 04:51:15 PM »
                                  Are you using Internet Explorer to run the online scans?

                                  jlove611

                                    Topic Starter


                                    Rookie

                                    Re: Unable To download any programs
                                    « Reply #26 on: December 22, 2008, 06:23:26 AM »
                                    Yes,  I am unable to download Mozilla.


                                    evilfantasy

                                    • Malware Removal Specialist
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                                    • OS: Windows 11
                                    Re: Unable To download any programs
                                    « Reply #27 on: December 22, 2008, 09:43:47 AM »
                                    Update MalwareBytes and run a new scan. Post the log when complete.

                                    jlove611

                                      Topic Starter


                                      Rookie

                                      Re: Unable To download any programs
                                      « Reply #28 on: December 23, 2008, 10:08:51 AM »
                                      Malware Log

                                      Malwarebytes' Anti-Malware 1.31
                                      Database version: 1537
                                      Windows 5.1.2600 Service Pack 3

                                      2008-12-23 12:11:48 PM
                                      mbam-log-2008-12-23 (12-11-48).txt

                                      Scan type: Full Scan (C:\|)
                                      Objects scanned: 144954
                                      Time elapsed: 37 minute(s), 37 second(s)

                                      Memory Processes Infected: 0
                                      Memory Modules Infected: 0
                                      Registry Keys Infected: 0
                                      Registry Values Infected: 0
                                      Registry Data Items Infected: 0
                                      Folders Infected: 0
                                      Files Infected: 0

                                      Memory Processes Infected:
                                      (No malicious items detected)

                                      Memory Modules Infected:
                                      (No malicious items detected)

                                      Registry Keys Infected:
                                      (No malicious items detected)

                                      Registry Values Infected:
                                      (No malicious items detected)

                                      Registry Data Items Infected:
                                      (No malicious items detected)

                                      Folders Infected:
                                      (No malicious items detected)

                                      Files Infected:
                                      (No malicious items detected)

                                      evilfantasy

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                                      Re: Unable To download any programs
                                      « Reply #29 on: December 23, 2008, 02:20:26 PM »
                                      Try the Trend Micro HouseCall Scan please.

                                      • Click Scan Now. It's Free
                                      • Read and put a Check next to Yes, I accept the Terms of Use
                                      • Then click Launch HouseCall Wait for the Java-Based Housecall Kernel Test
                                      • Click Starting Housecall and wait for the updates to finish.
                                      • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
                                      • It will download the latest scan engine and pattern files. When the definitions have been downloaded, the scan will start.
                                      • Please wait while HouseCall scans your system…
                                      • Once the scan is complete, it will take you to the summary page.
                                      • Under Cleanup options choose Clean all detected infections automatically
                                      • Click the Clean now>> button.
                                      • When presented with a notification According to your instructions, all detected infections were cleaned..., click OK
                                      • The HouseCall log is saved to C:\Documents and Settings\UserName\.housecall\log\

                                      jlove611

                                        Topic Starter


                                        Rookie

                                        Re: Unable To download any programs
                                        « Reply #30 on: December 26, 2008, 10:45:01 AM »
                                        Trend Micro would not run, however Kaspersky did scan.  Here is the log file:

                                        KASPERSKY ONLINE SCANNER 7 REPORT 
                                        Friday, December 26, 2008
                                        Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
                                        Kaspersky Online Scanner 7 version: 7.0.25.0
                                        Program database last update: Friday, December 26, 2008 12:17:15
                                        Records in database: 1517295
                                         
                                         
                                        Scan settings
                                        Scan using the following database extended
                                        Scan archives yes
                                        Scan mail databases yes
                                         
                                        Scan area My Computer
                                        C:\
                                        D:\ 
                                         
                                        Scan statistics
                                        Files scanned 102111
                                        Threat name 2
                                        Infected objects 2
                                        Suspicious objects 4
                                        Duration of the scan 02:02:53

                                        File name Threat name Threats count
                                        C:\Documents and Settings\james\DoctorWeb\Quarantine\sdsetup.exe Infected: not-a-virus:AdWare.Win32.Virtumonde.qon 1 
                                         
                                        C:\Documents and Settings\james\DoctorWeb\Quarantine\Spyware.Doctor.5.5.0.212_KEYGEN+PATCH-FFF.exe Infected: not-a-virus:AdWare.Win32.Virtumonde.qon 1 
                                         
                                        C:\Documents and Settings\james\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\July 07.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1 
                                         
                                        C:\Documents and Settings\james\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\March 07.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1 
                                         
                                        C:\RECYCLER\S-1-5-21-962543650-3587973138-1127685652-1115\Dc14.bak Suspicious: Trojan-Spy.HTML.Fraud.gen 1 
                                         
                                        C:\RECYCLER\S-1-5-21-962543650-3587973138-1127685652-1115\Dc18.bak Suspicious: Trojan-Spy.HTML.Fraud.gen 1 
                                         
                                        The selected area was scanned.

                                        evilfantasy

                                        • Malware Removal Specialist
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                                        • OS: Windows 11
                                        Re: Unable To download any programs
                                        « Reply #31 on: December 26, 2008, 10:53:06 AM »
                                        Download the OTMoveIt3 by OldTimer

                                        Note: If you are running on Vista, right-click on OTMoveIt3.exe and choose Run As Administrator.

                                        * Save it to your Desktop.
                                        * Double-click OTMoveIt3.exe to run it.
                                        * Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy)

                                        Code: [Select]
                                        :Processes
                                        explorer.exe

                                        :services

                                        :reg

                                        :files
                                        C:\Documents and Settings\james\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\July 07.dbx
                                        C:\Documents and Settings\james\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\March 07.dbx
                                        C:\RECYCLER\S-1-5-21-962543650-3587973138-1127685652-1115\Dc14.bak
                                        C:\RECYCLER\S-1-5-21-962543650-3587973138-1127685652-1115\Dc18.bak

                                        :Commands
                                        [purity]
                                        [emptytemp]
                                        [start explorer]
                                        [Reboot]

                                        * Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
                                        * Click the red Moveit! button.
                                        * Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
                                        Close OTMoveIt3

                                        Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes. If not, reboot anyway.

                                        jlove611

                                          Topic Starter


                                          Rookie

                                          Re: Unable To download any programs
                                          « Reply #32 on: December 26, 2008, 02:40:19 PM »
                                          OT MOVE Log File:

                                          ========== PROCESSES ==========
                                          Process explorer.exe killed successfully.
                                          ========== SERVICES/DRIVERS ==========
                                          ========== REGISTRY ==========
                                          ========== FILES ==========
                                          C:\Documents and Settings\james\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\July 07.dbx moved successfully.
                                          C:\Documents and Settings\james\Local Settings\Application Data\Identities\{ACEE249B-0C16-491C-B19E-348F8295C81C}\Microsoft\Outlook Express\March 07.dbx moved successfully.
                                          C:\RECYCLER\S-1-5-21-962543650-3587973138-1127685652-1115\Dc14.bak moved successfully.
                                          C:\RECYCLER\S-1-5-21-962543650-3587973138-1127685652-1115\Dc18.bak moved successfully.
                                          ========== COMMANDS ==========
                                          User's Temp folder emptied.
                                          User's Temporary Internet Files folder emptied.
                                          User's Internet Explorer cache folder emptied.
                                          Local Service Temp folder emptied.
                                          File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
                                          Local Service Temporary Internet Files folder emptied.
                                          File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_338.dat scheduled to be deleted on reboot.
                                          Windows Temp folder emptied.
                                          Java cache emptied.
                                          Temp folders emptied.
                                          Explorer started successfully
                                           
                                          OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 12262008_163422

                                          Files moved on Reboot...
                                          File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
                                          File C:\WINDOWS\temp\Perflib_Perfdata_338.dat not found!

                                          evilfantasy

                                          • Malware Removal Specialist
                                          • Moderator


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                                          • Thanked: 493
                                          • Experience: Experienced
                                          • OS: Windows 11
                                          Re: Unable To download any programs
                                          « Reply #33 on: December 26, 2008, 02:55:42 PM »
                                          1. Double click OTMoveIt3.exe to launch it.
                                          Vista users right click and choose Run As Administrator
                                          2. Click on the CleanUp! button.
                                          3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
                                          4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
                                          5. Once complete exit out of OTMoveIt2

                                          ----------

                                          Set a New Restore Point to prevent possible reinfection from an old one
                                          Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
                                          • Go to Start > Programs > Accessories > System Tools and click System Restore
                                          • Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
                                          • The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
                                          • Next go to Start > Run and type Cleanmgr
                                          • Click OK
                                          • Click the More Options Tab.
                                          • Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one.
                                          You can find instructions on how to enable and re-enable system restore here:

                                          Windows XP System Restore Guide or Windows Vista System Restore Guide
                                          .
                                          ----------

                                          Use the Secunia Software Inspector to check for out of date software.
                                          • Click Start Now
                                          • Check the box next to Enable thorough system inspection.
                                          • Click Start
                                          • Allow the scan to finish and scroll down to see if any updates are needed.
                                          • Update anything listed.
                                          .
                                          ----------

                                          Go to Microsoft Windows Update and get all critical updates.

                                          ----------


                                          How is the computer running now?

                                          jlove611

                                            Topic Starter


                                            Rookie

                                            Re: Unable To download any programs
                                            « Reply #34 on: December 27, 2008, 06:57:10 AM »
                                            Everything is working great!!!!!  I just downloaded Firefox for a new browser and am going back to AVG for a virus program.

                                            Thank you for your time in helping with this problem.  Have a great New Years!!!


                                            evilfantasy

                                            • Malware Removal Specialist
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                                            • Experience: Experienced
                                            • OS: Windows 11
                                            Re: Unable To download any programs
                                            « Reply #35 on: December 27, 2008, 12:38:58 PM »
                                            Your welcome.

                                            I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

                                            SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
                                            * Using SpywareBlaster to protect your computer from Spyware and Malware
                                            * If you don't know what ActiveX controls are, see here

                                            Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

                                            Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.