Deleted Sound Driver (Realtek High Def Audio Device)

[Delane]

I kept getting an error message on my sound device...ran a scan and found a virus...thought I deleted it...BUT found out I deleted my entire sound device!!!!

I tried to do a recovery from the point before I had deleted the device...but the recovery would not complete....so still no sound and no sound device on my computer.

Have Windows XP Home Edition 2002 (service pack 2)
Sony Vaio  model: VGN-FS742

I went to the Sony site for support, but must have overlooked a place where I could reinstall the device.

The sound device installed ws Realtek High Definition Audio Device.

THANKS in advance!

[Delane]

After going through to "add/remove" programs....I found that it was still listed:

High Definition Audio Driver Package: KB835221
version 20040219.000000

It gives a support link, but when I click on it, it says page is unavailable (it is on the Sony site).

When I click on my sound/audio devices in Control Panel...it shows "No Device Installed".

I also have Roxio Digital Media Audio, Roxio Digital Media Copy and Sonic Stage 3.2, Sonic Stage Mastering Studio Audio Filter Custom Preset in my "add/remove" programs - that I have NO clue what they are and it shows that they are "rarely" used (last date 2007).

Course, there is NO sound anywhere on my computer since there is no audio device installed.

Thanks....just wanted to post this new information that I found!

[Broni]

Download, and install Everest: http://www.majorgeeks.com/download4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

[Delane]

also wanted to add....found Windows Media Formatt II and Windows Media Player II in my add/remove list.

Here is the log:
***** edited out name

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version                                           EVEREST v2.20.405
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Quick Report
    Computer                                          LAPTOP (The ***** Family Computer #2)
    Generator                                         Kately
    Operating System                                  Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date                                              2008-12-09
    Time                                              20:17


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Operating System                                  Microsoft Windows XP Home Edition
      OS Service Pack                                   Service Pack 2
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     LAPTOP (The ***** Family Computer #2)
      User Name                                         Kately

    Motherboard:
      CPU Type                                          Mobile Intel Pentium M 740J, 1733 MHz (13 x 133)
      Motherboard Name                                  Sony Corporation VGN-FS742
      Motherboard Chipset                               Intel Alviso-G i915GM
      System Memory                                     502 MB  (DDR2-400 DDR2 SDRAM)
      BIOS Type                                         Phoenix (07/10/05)

    Display:
      Video Adapter                                     Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family  (128 MB)
      Video Adapter                                     Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family  (128 MB)
      3D Accelerator                                    Intel GMA 900
      Monitor                                           Sony Notebook LCD (1280x800)  (12009)
      Monitor                                           Sony Notebook LCD (1280x800)  (12009)
      Monitor                                           Sony Notebook LCD (1280x800)  (12009)

    Multimedia:
      Audio Adapter                                     Intel 82801FBM ICH6-M - High Definition Audio Controller [B-1]

    Storage:
      IDE Controller                                    Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
      IDE Controller                                    Texas Instruments PCI7420 Integrated FlashMedia Controller
      Disk Drive                                        MemoryStick or MemoryStickPro Device
      Disk Drive                                        FUJITSU MHV2080AT PL  (80 GB, 4200 RPM, Ultra-ATA/100)
      Optical Drive                                     SONY DVD RW DW-Q58A
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         70166 MB (50140 MB free)

    Input:
      Keyboard                                          Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
      Mouse                                             Alps Pointing-device for VAIO

    Network:
      Network Adapter                                   Intel(R) PRO/100 VE Network Connection
      Network Adapter                                   Intel(R) PRO/Wireless 2200BG Network Connection  (192.168.0.100)
      Modem                                             HDAUDIO SoftV92 Data Fax Modem with SmartCP

    Peripherals:
      Printer                                           HP Deskjet F4200 series
      Printer                                           HP PSC 750
      USB1 Controller                                   Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
      USB1 Controller                                   Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
      USB1 Controller                                   Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
      USB1 Controller                                   Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
      USB2 Controller                                   Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-1]
      USB Device                                        HP Deskjet F4200 series (DOT4USB)
      USB Device                                        HP DeskJet F4200
      USB Device                                        USB Composite Device
      USB Device                                        USB Printing Support
      Battery                                           Microsoft AC Adapter
      Battery                                           Microsoft ACPI-Compliant Control Method Battery

[Broni]

Here is your driver: http://downloadcenter.intel.com/Detail_Desc.aspx?strState=LIVE&ProductID=36&DwnldID=9406&agr=N&lang=eng&PrdMap=36

[Delane]

THANK YOU KINDLY!!
It is back up and running....whoohoo!!!  

Now...do I need to keep all of the following (add/remove)?

Windows Media Formatt II and Windows Media Player II
Roxio Digital Media Audio, Roxio Digital Media Copy
Sonic Stage 3.2, Sonic Stage Mastering Studio Audio Filter Custom Preset

I have NO clue what they are (?) and it shows that they are "rarely" used (last date 2007).

[Broni]

I'm glad, it worked

Windows Media Format Software Development Kit (SDK) enables developers to create applications that manipulate digital media stored in files conforming to the Advanced Systems Format (ASF) file structure, so most likely, you don't need it, but I'm not sure, if you can uninstall it. You can give it a try.
Windows Media Player is audio/video player, and can't be uninstalled. It's part of Windows.

All others are parts of Roxio, which is a program for creating/editing CDs, and DVDs. I'd keep it.

[Delane]

Thanks....wanted to double check....this is my daughter's laptop...so making sure I don't delete anything of importance.

Thanks for all of your help!!!!

I have already forwarded this site to EVERYONE in my address book!
It really is a WONDERFULLY AWESOME site!!! (ha)

[Broni]

You're very welcome, and thank you for spreading the word

[blakeman]

need sound driver mine was erased. i took out everything with my name
Version   EVEREST v2.20.405 
  Homepage   http://www.lavalys.com/ 
  Report Type   Report Wizard   
  Operating System   Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail) 
  Date   2009-07-17 
  Time   14:48 


Summary

--------------------------------------------------------------------------------
 
     
  Computer: 
   Operating System   Microsoft Windows XP Home Edition 
   OS Service Pack   Service Pack 2 
   DirectX   4.09.00.0904 (DirectX 9.0c) 
     
  Motherboard: 
   CPU Type   Mobile Intel Pentium M 725, 1600 MHz (16 x 100) 
   Motherboard Name   FUJITSU SIEMENS AMILO Pro V2040 
   Motherboard Chipset   Intel Alviso-G i915GM 
   System Memory   502 MB (DDR2-533 DDR2 SDRAM) 
   BIOS Type   Phoenix (07/11/05) 
   
  Display: 
   Video Adapter   Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family (96 MB) 
   3D Accelerator   Intel GMA 900 
   Monitor   Plug and Play Monitor [NoDB] 
   Monitor   Plug and Play Monitor [NoDB] 
   
  Multimedia: 
   Audio Adapter   Intel 82801FBM ICH6-M - High Definition Audio Controller [B-2] 
   
  Storage: 
   IDE Controller   Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F 
   IDE Controller   Intel(R) 82801FBM SATA AHCI Controller 
   IDE Controller   Texas Instruments PCIxx21 Integrated FlashMedia Controller 
   Disk Drive   FUJITSU MHT2060BH (60 GB, 5400 RPM, SATA) 
   Optical Drive   _NEC DVD+-RW ND-6650A (DVD+R9:4x, DVD-R9:4x, DVD+RW:8x/8x, DVD-RW:8x/6x, DVD-ROM:8x, CD:24x/20x/24x DVD+RW/DVD-RW) 
   SMART Hard Disks Status   OK 
   
  Partitions: 
   C: (NTFS)   57223 MB (30430 MB free) 
   
  Input: 
   Keyboard   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard 
   Mouse   PS/2 Compatible Mouse 
   
  Network: 
   Network Adapter   Intel(R) PRO/Wireless 2200BG Network Connection (192.168.0.3) 
   Network Adapter   Realtek RTL8169/8110 Family Gigabit Ethernet NIC 
   
  Peripherals: 
   Printer   Lexmark 7300 Series 
   USB1 Controller   Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2] 
   USB1 Controller   Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2] 
   USB1 Controller   Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2] 
   USB1 Controller   Intel 82801FBM ICH6-M - USB Universal Host Controller [B-2] 
   USB2 Controller   Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-2] 
   Battery   Microsoft AC Adapter 
   Battery   Microsoft ACPI-Compliant Control Method Battery

[Broni]

blakeman
You need to start your own topic.

[blakeman]

how?

[Broni]

Go here: http://www.computerhope.com/forum/index.php/board,4.0.html
Click on New topic button.

[blakeman]

here is the new topic broni please help me
http://www.computerhope.com/forum/index.php/topic,88374.0.html