Fast internet but slow load rate

[igiwarcraft]

Hello!

Since I'm new to forums, please dint just go ahead and bash me.

Okay here is the situation:

A few days ago, i have started to experience a really slow loading in my Mozilla Firefox browser and it was even worse in IE. I have a 1MB/1MB connection (optical) and i never had such problems before. Its loading SO slow that i cant even watch a youtube video and i have to wait like 30 seconds for the forum to load all the images and stuff, not to mention loading a 1024*756 wallpaper or bigger.

First thing i did was that i cleared all the temporally files (temp folder checked form other accounts as well). - no use
Then i reinstalled my Mozilla browser - no use
I have tryed some tricks to speed up the browser speed (some at youtube) - no use
Then i went to safe mode, and scanned computer with: Spybot S&D, ClamWin, Avira AntiVir Personal and Sophos (which i am paying for). No results of viruses except for some tracking cookies (with Spybot). - no use

I am really running out of ideas and I'd really appreciate if anyone could help me.

There is one suspicious thingy on my Internet ussage tracker:


*Note: This has ben shooted while i was doing nothing on the internet (closed everything that uses connection to the internet).

Might help the info, that i don't have any problems with uploading and that i am not using any P2P software.
I am also using the last version of mozilla and Service pack 3 for Windows XP (original).

Thanks for your replies!

[Broni]

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
Click on Download HijackThis Installer
Post HijackTHis log.

[igiwarcraft]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:58:30, on 10.12.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDClock.exe
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\vsnpstd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\YouTube Downloader\YouTubeDownloader.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live - Pomoc pri vpisu - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe -s
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Startup: RocketDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
O4 - Startup: TransBar.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\TransBar\TransBar.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Documents and Settings\All Users\Application Data\Skype\Plugins\Plugins\31E6481A7A624C39BB43E8BF6390376C\Skype4COM.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 8864 bytes

[Broni]

For starters, you have THREE antiviruses running: Sophos, Avira, ClamWin, which is a total NO-NO.
Uninstall TWO of them, and we'll go from there.

[igiwarcraft]

For starters, you have THREE antiviruses running: Sophos, Avira, ClamWin, which is a total NO-NO.
Uninstall TWO of them, and we'll go from there.

The thingy is that Avira and ClamWin are not treated like other (more serious) like NOD or Sophos, wich cant be run at the same time. For those two (clamwin and avira), there is no restrictions and you can use them at any time along with others. But if you say so, there is no probs to remove them. I had only Sophos b4 and when this problem started, i searched around abit and i got those two (Spybot insnt an antivirus).

[Carbon Dudeoxide]

Just a note, running multiple antivirus programs at the same time causes problems, false positives and can create a real mess.

[igiwarcraft]

Yes, i do know that, but those were told that they can run at the same time. No probs, ill remove to see, if its any better.

[Broni]

You're correct in case of ClamWin. It doesn't run in real-time, but it's not true with Avira.
You may keep ClamWin, but you have to uninstall either Avira, or Sophos.

[igiwarcraft]

You're correct in case of ClamWin. It doesn't run in real-time, but it's not true with Avira.
You may keep ClamWin, but you have to uninstall either Avira, or Sophos.

Done. What now? (scan still doesnt find anything)

[Broni]

Please, post some computer info:
- processor type, amount of RAM (hold Windows key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")

[Ivy]

Good info, that means two anti virus can run together, Broni, can they?

[Carbon Dudeoxide]

Good info, that means two anti virus can run together, Broni, can they?

They can, but it's not recommended because, as I said before, it can cause problems.

[Ivy]

Serious problems?

[Broni]

that means two anti virus can run together, Broni, can they?

Not in real time.
ClamWin doesn't give you real time protection. You have to start the scan manually.

[Ivy]

What is real time Broni?