Laptop Display has horizontal lines

[lcm123]

Hi, I've been trying to fix my computer.  I have horizontal lines on the display/monitor in various colors.  I have already updated my drivers 'ati" and also updated my media card reader driver.  I have tried the various adjustments to my display with no results.  I believe I received a virus from a email.  I still have the email one was photo's the other part of it was a snip of music.  Any information would be highly appreciated.

[Carbon Dudeoxide]

With abuse, laptop monitors can do that. It pretty much means the connectors between the monitor and the laptop's motherboard.

If you see these lines on the screen before windows loads, it's not a virus.

How old is this laptop?

[lcm123]

Thank you so much for the response.  My laptop is 3 years.  Do you suggest I replace the hardware?  Again thank you very much for your assistance. 

[Carbon Dudeoxide]

Unless you know how to replace laptop screens and you can get a replacement, you can try to replace the screen.

Otherwise, do you have any warranty on the laptop?