Hello,
I am having major issues with starting up my laptop. It is a Dell Inspiron 6000 running Windows XP and just recently had an automatic windows update (other than that, nothing has been downloaded recently).
When I try starting up the computer, it gives me a blue screen of death when the windows logon page is supposed to load. The BSOD gives me the error code STOP: C000021a, and that a "fatal error has occured". It also gives this code: 0xC000012f.
I have tried booting in safe mode, but no success. Have also tried booting from the last known good configuration, but also with no success. Any suggestions on how I can resolve this problem??? Is it possible to resolve this issue without losing data on my harddrive?? I'm hoping it's not serious enough to require a reformat
.
Thanks in advance!