cd/dvd drives not recognized

[bjr69]

i have two cd/dvd drives installed never had any problems.cannot see drives in my computor.device manage sees them and says both are working properly.   have a new printer and cannot run installation disc

[Broni]

Try one of these:
1. http://support.microsoft.com/kb/314060
or...
2. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
or...
3. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.