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Author Topic: ext. HD USB connection failure  (Read 2376 times)

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arej00dazed

    Topic Starter


    Rookie

    ext. HD USB connection failure
    « on: January 02, 2009, 10:52:08 AM »
    specs:
    dell 2.8ghz w/XP pro SP3
    1 TB WD ext. HD (mybook home)

    originally installed this drive via firewire. works fine, but not happy with the transfer rate (average 38.8mb/s). So i wanted to try it via USB. powered down the drive, removed the FW cable, powered the drive back up (dunno if its hot swappable, didnt want to chance it) and plugged in the USB cable. windows went thru the typ new hardware installation, but it said it failed. so now the computer doesnt see the drive at all when using USB as far as I can tell. works fine via FW. any solutions? anyway to speed up the transfer rate with FW?

    FYI, I tried the drive on my laptop, both FW and USB works fine. tried different USB cables and ports, no success.

    edit: And I've already contacted WD, basically they cant do anything........however I did get a free upgrade from a 750gb to a 1tb drive!
    « Last Edit: January 02, 2009, 02:14:57 PM by arej00dazed »
    Everyone I know comes to me to fix their PC's. I tell 'em to quit touching it and it will work fine.

    arej00dazed

      Topic Starter


      Rookie

      Re: ext. HD USB connection failure
      « Reply #1 on: January 04, 2009, 09:14:29 AM »
      bump
      Everyone I know comes to me to fix their PC's. I tell 'em to quit touching it and it will work fine.

      Blade285



        Beginner

        Re: ext. HD USB connection failure
        « Reply #2 on: January 04, 2009, 09:46:38 AM »
        'Have you tried turning it on and off? Have you checked it's plugged in?'- The IT Crowd automated help system

        arej00dazed

          Topic Starter


          Rookie

          Re: ext. HD USB connection failure
          « Reply #3 on: January 04, 2009, 01:48:24 PM »
          dunno, but I know on my laptop, USB is twice as fast as FW......but Im also using a FW PCMIA card, if that matters
          Everyone I know comes to me to fix their PC's. I tell 'em to quit touching it and it will work fine.

          Blade285



            Beginner

            Re: ext. HD USB connection failure
            « Reply #4 on: January 04, 2009, 03:22:17 PM »
            USB1.1 – This 1st generation Universal Serial Bus connection is found on all PC’s which are Pentium II or
            faster. Maximum throughput on this port is 11Mbits (1.5MB) per second.
            USB2.0 – This 2nd generation Universal Serial Bus connection is found on most new PC’s, but there was no
            clear jump like when USB1.1 hit the market. Maximum throughput on this port is 480Mbits (60 MB) per
            second.
            Firewire 400 – This 1st generation Firewire connection is found on about 30% of PC’s by default.
            Maximum throughput on this port is 400Mbits (50MB) per second.
            Firewire 800 – This 2nd generation Firewire connection is currently found on very few PC’s by default.
            Maximum throughput on this port is 800Mbits (100MB) per second.
            Serial-ATA (SATA) – This is a newer technology which is not an external port by default. New hard drives
            are connected internally by this connection but external connections are, for now, only available by request.
            Maximum throughput on this port is 1200Mbits (150MB) per second.


            from http://www.powerlandcomputers.com/PDF%20Brochures/firewire-usb.pdf

            i reckon you have firewire 400, so the difference is about 10mb/s. i personally wouldn't put the effort into trying to get it sorted (because i have no idea how) and it's good they sent you a 1tb version.
            sorry but that's all the help i can give
            'Have you tried turning it on and off? Have you checked it's plugged in?'- The IT Crowd automated help system

            arej00dazed

              Topic Starter


              Rookie

              Re: ext. HD USB connection failure
              « Reply #5 on: January 04, 2009, 03:27:15 PM »
              Mbits, ahh thats where I was going wrong. every place I looked says mb
              Everyone I know comes to me to fix their PC's. I tell 'em to quit touching it and it will work fine.