MBAM

[westy]

Hi guys
Im trying to download MBAM! But it wont allow me.
I get a movefile failed
Code 32
The file is being used by another process.
What can i do?

[evilfantasy]

Can you get any of the other scanners from HERE to install and run?

[westy]

Yes!
I downloaded CCleaner there! although i already had it installed, and it worked fine!
I had MBAM but tried to update it, it wouldn't allow me to update.
So i removed it, and tried to download it again. And then i got this message (above)

[evilfantasy]

Try this.

Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.

• Scroll down to “Non-plug and Play Drivers” and click the plus icon to open those drivers.
  
• Then search for TDSSserv.sys
  
• Let me know if you find this or not.
• If you do find it, right click on it, and select “Disable”. Do not try to uninstall it.
  
• Also if this is found and you disable it.
• Now reboot and see if you can run the other scans that would not run.

[westy]

No! Its not there.

[evilfantasy]

Please print these instructions as they will be needed later when Internet access is not available.
 
Download SDFix by AndyManchesta and save it to your desktop. http://rapidshare.com/files/179891642/SDFix.exe.html

When using this tool, you must use the Administrator's account or an account with Administrative rights

• Double click SDFix.exe and it will extract the files to %systemdrive%
  
• (this is the drive that contains the Windows Directory, typically C:\SDFix).
  
• DO NOT use it just yet.

.Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
 
Open the SDFix folder and double click RunThis.bat to start the script.

• Type Y to begin the cleanup process.
  
• It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
  
• When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  
• Copy and paste the contents of the results file Report.txt in your next reply.

[westy]

I downloaded SDfix, rebooted in safe mode.
Double clicked on the file, but cant see Run this bat!
It just extracts the file and takes me to a notepad, that explains how to use  SD fix!
What im i doing wrong?

[evilfantasy]

* Click on the Start button, click on the Run menu option, and type the following text from the Code Box into the Open: field then click the OK  button.

Code: [Select]

C:\SDFix\RunThis.bat
* SDFix window will open containing some brief info and a disclaimer on the use of the tool.
* Type Y on your keyboard and then press Enter to begin the cleanup process.
* It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
* Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
* Copy and paste the contents of the results file Report.txt in your next reply.

[westy]

Ok! Here it is!

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[evilfantasy]

I'm skeptical that this is a malware issue since that didn't find or show any at all. It did however reset some of the default settings that can cause issues. Will MBAM work now?

[westy]

No!
It says the folder already exists. and gives me the file is being used by another process
Movefile failed CODE 32.

[evilfantasy]

Movefile failed CODE 32 is a Windows error, not an MBAM error. Are you logged on as an administrator?

Click ignore or retry and see if it works. You may need to click it several times.

[westy]

Yes! It has worked!
Thanks for your time and patience!
I also have a problem with IE, 2x IE coming on screen when i log in.
Do you think that could be a windows problem aswell?

[evilfantasy]

Post a HijackThis log please.

[westy]

Ok!
Sorry im not trying to jump the queue, as i was dealing with Broni with this problem!
But i thought the 2 cases may be related. So i thought i ask. 

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