MBAM

[evilfantasy]

Sorry im not trying to jump the queue

This isn't a malware issue so it's OK.

Do you mean that when you log on IE automatically opens two windows?

Download Dial-a-Fix by djlizard, save it to the desktop then extract it to it's own folder.

• Open the folder and run Dial-a-fix.exe
• 2 windows will open. Close the one in the background labeled Restrictive Policies
• Check the box in section 1, Empty temp folders.
  
• Check the box in section 2, Fix Windows Installer.
  
• Check the box in section 3, Fix Windows Update.
  
• Check the box in section 4, labeled SSL/HTTPS/Cryptography. The 4 boxes under it should be pre-checked
  
• Check all boxes in section 5, labeled Registration Center.
  
• Click Go
  
• OK any error messages if received, but write them down and post them here.
• Restart the computer when done.

.
Is the problem fixed?

[westy]

Its not showing any error messages! it just says ready!
Will i restart now?

[evilfantasy]

Yes and then let me know how it is. I don't know if that will fix it but it can't hurt.

[westy]

No! its still there!
It comes on itself, without me pressing buttons or clicking on the mouse!
I just click on my name, and the screen loads, and at the end of loading these 2x IE appear!

[evilfantasy]

Download random's system information tool (RSIT) by random/random from and save it to your Desktop.

• Double click on RSIT.exe to run.
  
• Click Continue at the disclaimer screen.
  
• Once it has finished, two logs will open.
• log.txt <will be maximized and info.txt <will be minimized
  
• Please post the contents of both logs in the next reply.

[westy]

Sorry for the delay! i had to go to work

[attachment deleted by admin]

[evilfantasy]

That didn't show anything that would be causing this.

Try installing StartUp 1.3. http://majorgeeks.com/StartUp_d4436.html

Open it and see if IE is set to run at stsrtup. Right click and choose Remove if so.


Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

Go to Start > Run and type notepad.exe then click OK

Copy and paste the below into Notepad and save as fixme.reg to Your Desktop

Code: [Select]

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]
Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry.

Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work.

Delete the fixme.reg from the Desktop.

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Uninstall:

• Ask Toolbar
• Logitech Desktop Messenger
• Mozilla Firefox (0.8.)
• Viewpoint Media Player

.
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Update your Mozilla Firefox Browser
Recently there have been vulnerabilities detected in older versions of Mozilla Firefox.
It is strongly suggested that you update to the current version.
Mozilla Firefox 3.0.5
You can update it by clicking Help > Check for updates...

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Your Java is out of date.

Older versions have vulnerabilities that malicious sites can use to infect your system.

First install the new Sun Java Runtime Environment

Be sure to close all browser windows before beginning the install.

Remove the old version(s)

Download JavaRa

• Unzip the file and open the JavaRa.exe
• Click Remove Older Versions
  
• JavaRa will search for and remove any outdated version of Java and remove any that are found.
• Click Additional Tasks
  
• Place a check next to Remove Useless JRE Files and click Go
  
• Exit JavaRa
  
• Delete the JavaRa files from the Desktop

.
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I'm really not sure what to do next.

[westy]

Fixme was successful!
Do i uninstall the 4 programs in ADD/REMOVE, control panel?

[evilfantasy]

Do i uninstall the 4 programs in ADD/REMOVE, control panel?

Yes please.

[westy]

I could only manage to uninstall 2 programs!
Mozilla 0.8 -uninstall log folder not found
Ask toolbar- error loading module could not be found

[westy]

Do i need firefox? As i dont think i use it! i have no idea what is anyway!

[evilfantasy]

If you don't use it then uninstall Mozilla Firefox (1.0.4) also.

Delete An Uninstall Entry

• Start HijackThis
• Click on the Open the Misc Tools section
  
• Click on the Open Uninstall Manager button.
  
• Highlight the entry you want to remove. Mozilla Firefox (0.8.)
  
• Click Delete this entry

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Download the OTMoveIt3 by OldTimer

Note: If you are running on Vista, right-click on OTMoveIt3.exe and choose Run As Administrator.

* Save it to your Desktop.
* Double-click OTMoveIt3.exe to run it.
* Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy)

Code: [Select]

:Processes
explorer.exe

:services

:reg

:files
C:\PROGRA~1\AskSBar


:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]

* Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
* Click the red Moveit! button.
* Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTMoveIt3

Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes. If not, reboot anyway.

[westy]

I think we re making progress!
I only got 1 IE onstart up, after i restarted.
And it then took me to a (would i like to run MP3 rocket)
Heres the log you requested

[attachment deleted by admin]

[evilfantasy]

This could be the source of the problem. Uninstall MP3 Rocket using Revo. Be sure to restart the computer after it's uninstalled.

Also before restarting run CCleaner.

Download Revo Uninstaller

• Go in to Revo, right click what you want to uninstall and choose Uninstall.
• Next choose Advanced Mode
  
• This will launch the programs built in uninstaller and go through the normal uninstall process.
• Once complete: In Revo Uninstaller click Next and Revo will scan the registry for leftovers.
  • This scan can take several seconds.
• Once the results are shown look at each one to ensure they are all related to the program that was uninstalled.
• Choose Select All then click Delete
  
• Click Next and Revo will scan for any files or folders that were not removed.
  
• If any files/folders are found choose Select all > Delete

[westy]

will i lose all my music?