Vista and don't know what to do

[debby]

My hard drive died last week and I had to get a new computer.  I now have Windows Vista and had XP.  The guy that does all my computer work built me this new one and tried to get as much info off the old as he could.  Lucky for me he got all my Webshots as that is one of my favorite programs.  I had to download Webshots program again and when I did, all my pictures I had on old computer went right on to Webshots, which I thought was so cool (I am computer stupid, so that amazed me!). However, the problem is that the picture does not show up on the whole screen.  There is a black band at the top and bottom about an inch and a half wide.  I have changed every setting I can find and still cannot get it to show up on the entire screen.  I have not changed monitors, just the computer.  I have Webshots set to fit the screen and I have Vista set to fit the screen.  Does anyone have any solutions?  I know I'm being fussy about this, but I want it to cover the whole screen like it used to.  Thanks in advance for any help.

[Broni]

Is the screen resolution on new computer set to the same numbers as on old computer?

[debby]

I don't remember what the old one was set on, but I believe it is the same.  I wish I could tell you more.

[Broni]

OK.
Right click on desktop, click "Personalize", then "Display settings". What resolution is listed?

Open Windows Explorer, navigate to:
C:\Users\your_name\Documents\Webshots Data\album-xxxx
Right click on any picture listed in right pane, click "Properties", then "Details" tab.
What numbers are listed under "Dimensions"?

[debby]

My Display settings is 32-bit

When I went to the Webshots Data and right clicked then clicked on Properties, all I got were four tabs that said General/Sharing/Security/Customize.  The Customize was only to customize a folder.  There was nothing listed called Dimensions.  I right clicked on the Webshots itself, and on the photo, same thing came up.

[Broni]

When I went to the Webshots Data and right clicked then clicked on Properties

[debby]

Okay - sorry - Display is 1024 by 768 pixels

The other thing you showed me about how to get info off of Webshots Data, I don't have anything that pops up and looks like that.  Just General/Sharing/Security/Customize.  And believe me, I clicked on EVERY Webshots thing I could find and never came up with that.

[Broni]

Look at my picture again.
Do NOT right click on Webshot folder, but on ANY PICTURE (!) file in album -xxx folder (RIGHT pane).

[debby]

I did click on a dozen pictures in the right pane and still continued to get the window that said Genera/Sharing/Security/Customize.  Nothing else.  Sorry - my version of Vista doesn't have that.  I have the Basic Edition if that means anything.

[Broni]

Attach one of picture file in your next reply. Must be under 256 KB.

[debby]

I don't know how to do an attachment from that file.  I tried with the Additional Options below this posting page and it must not be one of the type that is accepted here.  I'm so sorry - I know I'm frustrating you.  I did tell ya - I'm REAL computer stupid.

Unfortunately I have to leave.  It's 2:15 here in VA and since everybody's got to believe in something, I believe I'll go to bed!  Must get up and go to work in the morning.  (Since I type manuscripts at home, at least I can stop for a quick nap!)

I truly appreciate the help you are giving me and I will check back tomorrow to see if you have any "instructions" I can try.

I really, really thank you for trying to help me.

Debby

[Broni]

I tried with the Additional Options below this posting page and it must not be one of the type that is accepted here.

What is the extension of the file, you want to attach? .gif, .jpg, etc...?

[debby]

Hi - Glad you're still willing to help.  The images are jpg. However, I got on Webshots Support and looked through the questions people have asked and it says the pictures are specially encoded so you cannot use them elsewhere, and it also said that their software is not able to support widescreen.  They stated they did have a stretch feature but discontinued it as it made the pictures distorted.  So maybe having to download the program again caused my problem of the pictures not taking up the whole screen.  And it does seem funny that when I click to download a picture, there is a place to click on for widescreen, which I do.  But they say their program is for standard monitors.  So I guess I just have to deal with it as it is.

I do appreciate your help.  If I missed something in what I read from Webshots and you know of a way to make it fit the whole screen, I'll try again.  If not, a million thanks to you.  You were really patient and helpful.

Debby

[Broni]

Yeah, you're right. I didn't think about wide screen issue.
I use Webshots as well, but when I got wide screen LCD monitor, I stopped downloading pictures from Webshots, because of the very same issue.
Instead, I'm using this site: http://interfacelift.com/wallpaper_beta/downloads/date/any/
Beautiful, wide screen wallpapers, and free.