CD drive stopped working

[abbeyt]

Hello,

My CD/DVD drive has stopped working. This is a new hard drive and a new CD/DVD. I loaded Windows XP did all the updates and all of the sudden my CD drive stopped working. I have tried to updated the driver its say it can not and I have tried to uninstall and reinstall  and its says it was unable to install properly. Please help. I bought a new hard driver and CD drive because this was happening on the old ones. I ended up frying my hard drive by messing around with this, and now its back!! I think it may have something to do with a Windows Update as I have done nothing else to my computer!

Thank you for you help in advance,
Abbey

[Broni]

By not working, what do you mean exactly?
Does it show in Windows Explorer, Device Manager?

[abbeyt]

I mean it will not work (not sure how else to explain that) and it shows an error in device manager. (error code 39)

Anyway, I called Sony technical support (that is the maker of my cd drive) they gave me this link to download and the problem is now fixed:  http://www.brothersoft.com/roxio-zap-download-36862.html

Thought I would share so if anyone else had this problem maybe it would help them.

[Broni]

Good news