Computer CD says No disk

[beardoggin]

My Dell computer CD starts to spin when you put in a CD but then reads that there is no disk present.  I have tried many disks; these are purchased programs, not ones I burned.  I went to device manager and checked the CD drive and it says the CD device is working properly.  The device shows up in My Computer.  Any thoughts?

[Broni]

Try one of these:
1. http://support.microsoft.com/kb/314060
Restart computer.
or...
2. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
3. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

If the above won't help, most likely, you need new drive.