Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: virus crashed my computer help with using sata/usb adaptor  (Read 3139 times)

0 Members and 1 Guest are viewing this topic.

cinder

    Topic Starter


    Greenhorn

    virus crashed my computer help with using sata/usb adaptor
    « on: January 31, 2009, 08:58:09 AM »
    Ok, my computer crashed from a virus, it was suggested that I get a SATA to USB adaptor to extract the data on the hard drive prior to restoing the system. Well, when I hook up it up and look through the files I can not find any file with my documents. HELP!!!

    kpac

    • Web moderator


    • Hacker

    • kpac®
    • Thanked: 184
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Computer: Specs
    • Experience: Expert
    • OS: Windows 7
    Re: virus crashed my computer help with using sata/usb adaptor
    « Reply #1 on: January 31, 2009, 09:06:19 AM »
    Do you mean all your documents are gone?

    cinder

      Topic Starter


      Greenhorn

      Re: virus crashed my computer help with using sata/usb adaptor
      « Reply #2 on: January 31, 2009, 09:31:18 AM »
      well, I don't see a file that says documents, however I'm not sure how to access all the files. There are program files such as Micrsoft office ect. but no files of saved documents.

      kpac

      • Web moderator


      • Hacker

      • kpac®
      • Thanked: 184
        • Yes
        • Yes
        • Yes
      • Certifications: List
      • Computer: Specs
      • Experience: Expert
      • OS: Windows 7
      Re: virus crashed my computer help with using sata/usb adaptor
      « Reply #3 on: January 31, 2009, 09:45:50 AM »
      Are you going to C:\Users\<username>\Documents?

      cinder

        Topic Starter


        Greenhorn

        Re: virus crashed my computer help with using sata/usb adaptor
        « Reply #4 on: January 31, 2009, 09:51:52 AM »
        It just shows drive E: and recovery E: don't see C:

        kpac

        • Web moderator


        • Hacker

        • kpac®
        • Thanked: 184
          • Yes
          • Yes
          • Yes
        • Certifications: List
        • Computer: Specs
        • Experience: Expert
        • OS: Windows 7
        Re: virus crashed my computer help with using sata/usb adaptor
        « Reply #5 on: January 31, 2009, 09:53:48 AM »
        Sorry, maybe not C. What drive is/was everything on?

        cinder

          Topic Starter


          Greenhorn

          Re: virus crashed my computer help with using sata/usb adaptor
          « Reply #6 on: January 31, 2009, 09:56:24 AM »
           when it was working it was C: but when hooked up to the SATA adaptor and to my laptop it comes up as E:

          kpac

          • Web moderator


          • Hacker

          • kpac®
          • Thanked: 184
            • Yes
            • Yes
            • Yes
          • Certifications: List
          • Computer: Specs
          • Experience: Expert
          • OS: Windows 7
          Re: virus crashed my computer help with using sata/usb adaptor
          « Reply #7 on: January 31, 2009, 10:02:03 AM »
          The best thing you can do is read this.
          Post the three logs here and wait for a malware removal specialist.

          Good luck with it. ;)

          cinder

            Topic Starter


            Greenhorn

            Re: virus crashed my computer help with using sata/usb adaptor
            « Reply #8 on: January 31, 2009, 10:12:04 AM »
            Ok let me start from the beginning. I recieved an email to join a friend in yahoo...I opened it and downloaded it(yeah I know stupid) it was a version of yahoo I have never seen before. Did not think much of it. Later when I went to go on my computer it was off. I turned it on and waited for it to boot....nothing completly black screen. What was suggested by a techie at a local company was to remove the hard drive from that computer and attach a sata to usb adaptor to extract the important data off of it before restoring it with the factory cd, as this would erase all my files. When hooking up this adaptor to my laptop, I could not find my documants anywhere. I am not a super computer techie so not sure where to locate these files. They are very important school work, home biz stuff etc. that's why I am so deperate for HELP!!!!!!!!!

            cinder

              Topic Starter


              Greenhorn

              Re: virus crashed my computer help with using sata/usb adaptor
              « Reply #9 on: February 01, 2009, 01:34:31 PM »
              there is a problem with posting my logs, no logs to post. I removed my harddrive from my other computer and hooked it up to my laptop with the sata/usb adaptor, it shows programs and such, but no files. Soooo...cannot post a log. If i wer to just restore my system will I loose all the data?