I tried to scan a newly downloaded .exe file before I opened it. I got the message: The virus definitions database that you are using is 41 months old. There is a chance that VirusScan does not detect some viruses that were found during this time period.
I then clicked on Update. I then got this message: Failed to initialize Common Updater subsystem. Make sure the McAfee Framework Service is running. McAfee Common Framework returned error fffff95b@2
I found this following info on McAffe website:
ERROR: McAfee Common Framework returned error fffff95b @ 2
ERROR: McAfee Common Framework returned error fffff95b @ 3
ERROR: Failed to initialize common updater subsystem ERROR: Make sure the McAfee Framework Services is running AutoUpdates fail The error occurs when attempting to perform an AutoUpdate by:
* Right-clicking the McShield icon in the systray and selecting Update Now
* Right-clicking AutoUpdate in the VirusScan Console and clicking Start
* Creating a new scheduled task
Solution
Register all DLLs
Because it is difficult to identify which .DLL is not registered, McAfee recommends registering all VirusScan .DLLs.
Stop the McAfee Framework Service:
1. Select Start, Run, type services.msc and click OK.
2. Right-click the McAfee Framework Service and select Stop.
3. Close the Services window.
Register all .DLLs:
1. Select Start, Run, typeCMD and click OK.
2. Navigate to ..\program files\network associates\common framework.
NOTE: This directory may be different as specified during installation.
3. While in the common framework folder type:
for %m in (*.dll) do regsvr32 /s %m
4. Wait for the .DLL registrations to take place.
Restart the McAfee Framework Service.
1. Select Start, Run, type services.msc and click OK.
2. Right-click the McAfee Framework Service and select Start.
3. Close the Services window.
4.
Initiate an AutoUpdate.
When I went to turn Framework service off, it was already off!! So I tried to do the second part ie. register all.DLLs.
When I typed in CMD in dialogue box I got a black screen that opened and said: C:Documents and Settings/user pc>
How do I navigate to the \program files\network associates\common framework directory? What key strokes or mouse clicks do I do?