i have dealt with a webcam company on the internet, and they cut me off. I am able to get back on, only by either restoring my pc to factory settings, or by going to a new user, and punching in a new e-mail address. I have purged my computer of all traces of their software, including cookies and browsing history, but as soon as i re-download their product, their software instantly identifies me as the original poster (who they cut off). So how are they identifying me? Obviously, restoring the pc must eliminate a tag that their software uses as an identifier... And this is before i even give my e-mail. Thanks for any help.,